Reviews of Opal Hotel Amman 4 stars
Queen Alia Airport Road, 11623 Amman, Jordan
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHotel was a lovely experience for the family. good facilities.
Breakfast has limited options available. Food catered for only Arab countries. Asians all have a problem.
Thank you very much for choosing to stay at Opal Hotel Amman and for taking the time to write to us. We truly appreciate you sharing your experience during your stay. Your feedback has been taken into serious consideration and have been discussed with the concerned department and manager, for necessary feasible actions. We all look forward to welcoming you back to the Opal Hotel Amman, in the not too distant future
Thank you very much for choosing to stay at Opal Hotel Amman and for taking the time to write to us. We truly appreciate you sharing your experience during your stay. Your feedback has been taken into serious consideration and have been dis… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewSpacious rooms with good value.. The staff are very welcoming and helpful with fast service Transportation availability is excellent and flexible
The restaurant is below average Elevators are very slow Room service presentation is below average
Thank you very much for choosing to stay at Opal Hotel Amman and for taking the time to write to us. We truly appreciate you sharing your experience during your stay. Your feedback has been taken into serious consideration and have been discussed with the concerned department and manager, for necessary feasible actions. We all look forward to welcoming you back to the Opal Hotel Amman, in the not too distant future
Thank you very much for choosing to stay at Opal Hotel Amman and for taking the time to write to us. We truly appreciate you sharing your experience during your stay. Your feedback has been taken into serious consideration and have been dis… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewI really liked the clean and comfortable room, the friendly and helpful staff, and the hotel’s convenient location close to everything I needed.”
Nothing
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our hotel, in the nearest future.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our ho… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location situated in the middle between the International airport & Amman the city so if u have an early flight like us u don’t have to worry about the horrible city traffic. We got a three bedroom suite that was huge & super clean so me my wife & 4 kids had all the space & privacy we’re used to in our own home, water pressure was great as so the air conditioning with separate zones control. The staff is very friendly & eager to serve & help with anything. Overall the Hotel is family & business oriented, they have great facilities & lux wedding/business event halls, they have a great restaurant with delicious local & international cuisine, a nice rooftop cafe with hookahs done right. In my book this is a 5 star hotel for the price of a 3 star & I would recommend it for my family & business associates.
The elevators are a little confusing & the breakfast was average but decent
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our hotel, in the nearest future.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our ho… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewgreat breakfast
nothing , everything was awesome
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our hotel, in the nearest future.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our ho… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewService team and the reception
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our hotel, in the nearest future.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our ho… Show more
Reviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewAll, staff especially Mr. Mahmoud Al Sawy at the front desk
Nothing
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our hotel, in the nearest future
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our ho… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewEvery thing is perfect
Every think
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our hotel, in the nearest future.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our ho… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewLoved the food and the pool area
Large hotel, sometimes a little difficult to get around
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our hotel, in the nearest future.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are happy to know that we were able to meet your expectations and we all look forward to welcoming you back to our ho… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWe arrived at the hotel around 1:00 AM on July 9th, right after our wedding. At first, everything seemed perfect. But unfortunately, the experience quickly became disappointing. In the middle of the night, the room became extremely hot—the AC had stopped working. I called the front desk, and someone came to fix it. It worked briefly (about 5–10 minutes) before stopping again. I decided to let it go until morning, thinking we were just tired after a long day. The next morning, before heading out to enjoy Amman’s beautiful weather, we asked for a quick fix for the AC and some complementary items. They brought a few things, but there were still no slippers, and even the used coffee cups were not replaced or washed. The AC issue continued. Then today, we were told that they would only fix the AC if we left the room, and if not resolved, they would move us to a different room. When we returned later, they assured us everything had been taken care of—but once we entered the room, the AC still wasn’t working, and again no clean towels, no slippers, nothing had been refreshed. Finally, at 3:00 AM, after another sleepless night, I called again, and only then did they say, “Let’s move you to another room.” This was supposed to be a special stay for us as newlyweds, but instead it turned into a very frustrating and uncomfortable experience. The service was unprofessional, the response time was poor, and basic hospitality standards were not met. I do not recommend this hotel at all, especially for couples or anyone expecting reliable service and a relaxing experience.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are extremely disappointed with the overall experience that you had in our hotel. On behalf of the management and staff, please accept our sincere apologies for the inconvenience caused to you and we are sorry for not being able to meet your expectations fully on this occasion. Our guest service team will contact you soon to inquire more about your previous stay we look forward to welcoming you back to Opal Hotel Amman to regain your confidence in our service.
Thank you for taking the time and effort to give us your feedback, following your recent stay at the Opal Hotel Amman. We are extremely disappointed with the overall experience that you had in our hotel. On behalf of the management and sta… Show more
Reviewed: 12 July 2025 · Stayed in April 2025
Verified review