Reviews of Kempinski Hotel Ishtar Dead Sea 5 stars
Sweimeh Dead Sea Road, 18186 Sowayma, Jordan
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent
Nothing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewgd breakfast
the hotel is getting old and needs renvoation, the bathroom shower full of black mold (rotten), the check in were delayed for more than 30 mintues , they gave me late check out instead, the room is missing side table beside the bed, , the pool (river pool) all tiles is broken which cause kids feet to bleed, the waterfall in the river pool also not working! it does not qualify for the hype or the price we paid.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewServices everything was amazing
Nothing
Dear Dr. Sarah, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We hope to welcome you back soon for another wonderful stay! Kind regards, Victor Betro General Manager
Dear Dr. Sarah, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We hope to… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewPerfect place, for couples or family the service was top tier the food the comfort had everything needed
Dear Mr. Qasim, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We will be sure to pass along your kind words to the team. We hope to welcome you back soon for another wonderful stay! Kind regards, Victor Betro General Manager
Dear Mr. Qasim, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We will be s… Show more
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room was luxurious, the lights in it were super comfy. The breakfast is pretty good and they have a lot to choose from, and it tastes amazing, definitely tastier than your average hotel breakfast. The pools were amazing and the water was clean. Also, The DJ next to the adult pool is great.
I didn't like that the bread wasn't fresh in the breakfast. That's pretty much it
Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We will be sure to pass along your kind words to the team. On the other hand, we have taken notes of your comments and shared with tour culinary brigade for necessary action to be carried out. We hope to welcome you back soon for another wonderful stay! Kind regards, Victor Betro General Manager
Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We will b… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewAs always everything
Dear Mr. Raed, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We hope to welcome you back soon for another wonderful stay! Kind regards, Victor Betro General Manager
Dear Mr. Raed, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We hope to … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEveryone was so nice and the hotel is amazing
Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We will be sure to pass along your kind words to the team. We hope to welcome you back soon for another wonderful stay! Kind regards, Victor Betro General Manager ============================
Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We will b… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe way they treat customers, and how they don't care about the customer's requirements, is absolutely amazing.
Dear Mr. Aasem, Thank you for taking the time to share your experience with us We learned with regret that we unfortunately have not lived up to your expectations during your stay with us. On behalf of the entire team, we would like to extend our sincerest apology for the inconvenience you have encountered. I would also like to apologize for the behavior of some colleagues that you might have perceived as not appropriate. Our team has often been complimented on their heartfelt hospitality and genuine care. We have taken note of your comments and certainly discussed the matters with the respective department heads so that necessary action can be carried out and ensure that our future guests will not experience this inconvenience. We hope to have the pleasure of welcoming you back to the Dead Sea hopefully soon! Kind regards, Victor Betro General Manager
Dear Mr. Aasem, Thank you for taking the time to share your experience with us We learned with regret that we unfortunately have not lived up to your expectations during your stay with us. On behalf of the entire team, we would like to ext… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewOur stay was truly made special by the amazing staff. From the moment we arrived, we were treated with kindness and respect. Waseem at the reception went above and beyond to ensure we had an accessible room close to everything, which made a huge difference for us as my son has special needs. Ivan welcomed us warmly at the door, and Foad and Cecil from the restaurant provided exceptional service throughout our stay. I made sure to remember everyone's names because their kindness and professionalism truly stood out. Thank you all for making our visit so comfortable and memorable!
Dear Ms. Dana, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. It’s great to know that our facilities, services, and staff contributed to making your visit memorable. Your kind words truly mean a lot to us, and we will be sure to share them with the team. We hope to welcome you back soon for another wonderful stay! Kind regards, Victor Betro General Manager
Dear Ms. Dana, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. It’s great to… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt was lovely
Dear Ms. Layan, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We hope to welcome you back soon for another wonderful stay! Kind regards, Victor Betro General Manager
Dear Ms. Layan, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We’re delighted to hear that you had an enjoyable stay and that we were able to provide you with excellent service. We hope to… Show more