9.3

Reviews of Kaya Hotel Amman 4 stars

Ar Razi 50, Abdali , 11118 Amman, Jordan

  • Ahmed

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    It was a pleasure stay, best location with beautiful staff and excellent services. We enjoyed our stay with the facilities like swimming pool and SPA

  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    "I would like to express my sincere thanks to the entire hotel team. My stay was wonderful, and the service was excellent. Special thanks to the reception staff for their warm welcome and prompt assistance. I recommend this hotel."

  • Moath

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The hotel offers an exceptional experience in every aspect. The staff are incredibly welcoming and professional, with special recognition to Nour and Laith for their outstanding service, as well as the entire team for their remarkable hospitality.

    nothing

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  • Pinar

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    The hotel truly made our stay memorable. What we appreciated the most – and what matters most to us – was the staff! Our special thanks go to Mr. Usama (night shift) for his hospitality and caring attitude, to Ms. Nour for her excellent advice, and to Ms. Sabreen from the beautiful and spotless spa for her outstanding massage treatment. Furthermore, the hotel is very clean and located just a few minutes from the vibrant Abdali Boulevard. We will definitely come back!

    We liked everything about the hotel, except that it was a bit noisy during the day since our room was on the ground floor.

  • Jack

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Everything was 10/10 no complaints

    Nothing everything was perfect

  • Ammar

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Mais

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Rasha

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    A very good hotel i will rate it 10 out of 10😍😍😍🤩🤩

    Property response:

    Dear Ms. Rasha, Thank you so much for the perfect rating and your lovely words! 🌟 We’re delighted you had such a great experience with us, and your encouragement means a lot. We’ll be happy to welcome you back anytime for another 10/10 stay! 💖 Warm Regards Nour, Guest Relation

    Dear Ms. Rasha, Thank you so much for the perfect rating and your lovely words! 🌟 We’re delighted you had such a great experience with us, and your encouragement means a lot. We’ll be happy to welcome you back anytime for another 10/10 … Show more

    Kaya Hotel Amman
    18 August 2025
  • Yousef

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Thank for all the staff and the hotel was clean and modern and it’s nearby the down town it was very good experience

    Property response:

    Dear Mr. Yousef, Thank you for your wonderful feedback. We are delighted that you enjoyed our clean and modern facilities, as well as the convenient location near downtown. We look forward to welcoming you again for another excellent experience. Warm Regards Nour, Guest Relation

    Dear Mr. Yousef, Thank you for your wonderful feedback. We are delighted that you enjoyed our clean and modern facilities, as well as the convenient location near downtown. We look forward to welcoming you again for another excellent exper… Show more

    Kaya Hotel Amman
    18 August 2025
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  • Carl

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff and clean accomodation.

    Nothing.

    Property response:

    Drear Carl, Thank you for your kind review. We’re glad you enjoyed a clean and comfortable stay along with our friendly service. We hope to welcome you back again soon. Warm Regards Nour, Warm Regards Nour, Guest Relation

    Kaya Hotel Amman
    18 August 2025
  • Neveen

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Ms. Neveen, Thank you for sharing your experience with us. We’re pleased to know that you had a comfortable stay and appreciated the friendliness of our team. Providing warm hospitality and a relaxing environment is always our priority. We hope to welcome you back soon for another enjoyable stay. Warm Regards Nour,

    Dear Ms. Neveen, Thank you for sharing your experience with us. We’re pleased to know that you had a comfortable stay and appreciated the friendliness of our team. Providing warm hospitality and a relaxing environment is always our priority… Show more

    Kaya Hotel Amman
    16 August 2025
  • Ali

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Khalil

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
  • Zakaria

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review

    The hospitality and the staff were great , very friendly atmosphere , neat and clean. Special thanks to Mr. Marwan for his amazing service which was very good.

    Property response:

    Dear Zakaria, Thank you for sharing your kind feedback. We are pleased to know that you enjoyed the welcoming atmosphere, cleanliness, and overall hospitality during your stay with us. Your recognition of our colleague’s efforts is truly appreciated and will certainly be shared with the team. We look forward to having the pleasure of welcoming you back for another enjoyable experience. Warm Regards Nour, Guest Relation Team.

    Dear Zakaria, Thank you for sharing your kind feedback. We are pleased to know that you enjoyed the welcoming atmosphere, cleanliness, and overall hospitality during your stay with us. Your recognition of our colleague’s efforts is truly ap… Show more

    Kaya Hotel Amman
    16 August 2025
  • Jacqueline

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Very bad customer service

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  • Duraid

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The location is central and the staff are welcoming and friendly and helpful and in particular Noor and Rami

    The breakfast was not varied Fruits are missing

  • Raj

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    I would like to sincerely thank you and your team for the exceptional hospitality and customer service I experienced during my recent stay at [Hotel Name]. From the warm welcome at check-in to the attentive care throughout my visit, every detail made me feel truly valued as a guest. The comfort and cleanliness of the room, as well as the thoughtful amenities, made my stay both relaxing and enjoyable. I appreciate the effort your staff puts into creating such a pleasant environment, and it certainly did not go unnoticed. Please extend my gratitude to the entire team. I look forward to staying with you again in the future.

    For me nothing as they looked after me

  • Fahmi

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Only location

    Smile

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  • Irfan

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    I liked the breakfast it was really tasty and amazing the staff were exceptional especially the house keeping he was top notch his name was Meshal. He was amazing. Marwan the manager was the best manager I have had. laith, Omar and Ahmad were extremely nice and helpful and were always willing to do whatever it takes. Even if the rooms had problems they sorted it out. The new guy nick name tick but Tarik was his name was the best staff member I had a convosation with. And they all spoke good English too! They even put all my rooms on the same floor

    I wish it had a longer time for breakfast so we can catch it later on. Also they only gave one card per room normally we get as many as we need for the family in case one person is out or not at the hotel it was quite annoying. The swimming pool was a bit small it did the trick but would prefer a bigger pool. As there was a lot of us. I was hoping they would offer free drinks like an all inclusive as I’m use to it but only got juice and water and strong coffee during my stay which was fine but other drink varieties definitely needed!

  • Amer

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Adel

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Rabie

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Team helping u enjoy ur vacation from the time u enter till u leave .. lot of activities at reasonable prices with private cars designed to your liking. I took the dead sea trip and it was a nice experience with lunch , pools, sea, mud bath all included.

    Property response:

    Dear Rabie, Thank you for sharing your experience at Kaya Hotel Amman. We are delighted to know that our team contributed to making your stay enjoyable both within the hotel and during your activities outside. It is great to hear that you enjoyed the Dead Sea trip and its included experiences. We truly appreciate your feedback and look forward to welcoming you again for another memorable stay. Kind Regards Nour, Guest Relation Team.

    Dear Rabie, Thank you for sharing your experience at Kaya Hotel Amman. We are delighted to know that our team contributed to making your stay enjoyable both within the hotel and during your activities outside. It is great to hear that you e… Show more

    Kaya Hotel Amman
    8 August 2025
  • Yasmin

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    אינאס

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
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  • Mohammed

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
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