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Reviews of Kaya Hotel Amman 4 stars

Ar Razi 50, Abdali , 11118 Amman, Jordan

#11 of 188 hotels in Amman

Guests' Choice

Review score

Based on 597 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    9.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    It was a pleasure stay, best location with beautiful staff and excellent services. We enjoyed our stay with the facilities like swimming pool and SPA

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    The hotel offers an exceptional experience in every aspect. The staff are incredibly welcoming and professional, with special recognition to Nour and Laith for their outstanding service, as well as the entire team for their remarkable hospitality.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights

    We liked everything about the hotel, except that it was a bit noisy during the day since our room was on the ground floor.

    The hotel truly made our stay memorable. What we appreciated the most – and what matters most to us – was the staff! Our special thanks go to Mr. Usama (night shift) for his hospitality and caring attitude, to Ms. Nour for her excellent advice, and to Ms. Sabreen from the beautiful and spotless spa for her outstanding massage treatment. Furthermore, the hotel is very clean and located just a few minutes from the vibrant Abdali Boulevard. We will definitely come back!

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Best hotel in Amman everything was perfect
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing everything was perfect

    Everything was 10/10 no complaints

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A very good hotel i will rate it 10 out of 10😍😍😍🤩🤩

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Excellent 4 stars hotel
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Thank for all the staff and the hotel was clean and modern and it’s nearby the down town it was very good experience

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Great and clean stay!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Friendly staff and clean accomodation.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The hospitality and the staff were great , very friendly atmosphere , neat and clean. Special thanks to Mr. Marwan for his amazing service which was very good.

    Stayed in July 2025

  • Reviewed: 12 August 2025

    9.0
    Wonderful stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast was not varied Fruits are missing

    The location is central and the staff are welcoming and friendly and helpful and in particular Noor and Rami

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    KAYA HOTEL AMMAN
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    For me nothing as they looked after me

    I would like to sincerely thank you and your team for the exceptional hospitality and customer service I experienced during my recent stay at [Hotel Name]. From the warm welcome at check-in to the attentive care throughout my visit, every detail made me feel truly valued as a guest. The comfort and cleanliness of the room, as well as the thoughtful amenities, made my stay both relaxing and enjoyable. I appreciate the effort your staff puts into creating such a pleasant environment, and it certainly did not go unnoticed. Please extend my gratitude to the entire team. I look forward to staying with you again in the future.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    My stay was for a wedding and I enjoyed my hotel felt like home for me
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 9 nights
    • Submitted via mobile

    I wish it had a longer time for breakfast so we can catch it later on. Also they only gave one card per room normally we get as many as we need for the family in case one person is out or not at the hotel it was quite annoying. The swimming pool was a bit small it did the trick but would prefer a bigger pool. As there was a lot of us. I was hoping they would offer free drinks like an all inclusive as I’m use to it but only got juice and water and strong coffee during my stay which was fine but other drink varieties definitely needed!

    I liked the breakfast it was really tasty and amazing the staff were exceptional especially the house keeping he was top notch his name was Meshal. He was amazing. Marwan the manager was the best manager I have had. laith, Omar and Ahmad were extremely nice and helpful and were always willing to do whatever it takes. Even if the rooms had problems they sorted it out. The new guy nick name tick but Tarik was his name was the best staff member I had a convosation with. And they all spoke good English too! They even put all my rooms on the same floor

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Very friendly team that will help u enjoy stay in hotel and outside
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 3 nights

    Team helping u enjoy ur vacation from the time u enter till u leave .. lot of activities at reasonable prices with private cars designed to your liking. I took the dead sea trip and it was a nice experience with lunch , pools, sea, mud bath all included.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    10
    Thank you
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    A nice stay in Anman
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds have so hard mattresses upon my opinion , the bathrooms need more ventilation as some starts to have mold in them, the pool is crowded with kids and the spa isn’t included with the booking as declared

    The friendly staff , who have been working to help us with everything we need, the breakfast is good , a clean hotel the location is nearby the Abdali boulivard.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    The staff friendly clean nice
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fantastic

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Great Hotel
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 1 night

    Nothing

    Amazing stay! The staff was super friendly and helpful, the room was spotless and cozy, and everything was well taken care of. Great location, quiet atmosphere, and excellent service. Highly recommend!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Food

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Superb
    • People with friends
    • Superior Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    The location

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Very clean
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No sink in room

    Clean

    Stayed in July 2025

  • Reviewed: 6 July 2025

    10
    The staff was super excellent, Omar the driver gave me a super tour.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Exelente location excellent staff!

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is excellent ... صدقا جماعة مرتبين ومتكتكين

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Furniture with light smell of smoking.

    Friendly and Welcoming Staff Nice location WiFi

    Stayed in June 2025

  • Reviewed: 1 July 2025

    10
    Nice stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good staff , nice location

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Superb
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    WiFi was really slow and almost unusable in my room. I had to rely on cellular data instead.

    Facilities, location, breakfast and staff were great.

    Stayed in June 2025

Showing 1 – 25

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