Reviews of The Castle Hotel 3 stars

Thanks To All

I like only the presidential suite size, big rooms with 3 bathrooms.

Almost everything! The location is far away from the city center. Room service is horrible. Loud music every day for graduation parties. Electricity went off in the last day so we left the hotel early and booked in another hotel.

The exquisite location and the friendly staff

The rooms were not clean at all, especially the bathrooms. I was really disappointed with the cleanliness of the bathrooms and the room overall. The carpets were stained and so were the bed sheets

Friendly staff Responding to my request The location is great

Non soundproof windows (in some rooms) Fixed breakfast items (please make some variety) Room carpets need deep cleaning

Nothing

Nothing clean

Staff

Bed and breakfast

Staff are providing great services I recommend travelers to enjoy this hotel

Auto parking needs to be improved so customers can enter the hotel from the parking door

Decent bed

Pricy for the offered service, the place was noisy , the staff was not helpful at all, no room service, no daily cleaning we literally lived with our own trash can filled for 3 days, the rooms where unqualified we had to move from floor to floor just to find a decent room and payed way more extra for the upgrade because the rooms had water leak or uncomfortable bed...

Clean.

Carpet is very dirty, mattress is falling apart, doors are beat up and breakfast is nasty. Very expensive for such horrible place.

Location nearby my work

I stayed with my family 2 adults and infant, upon arrival we were for quite room as we arrived late, I was asking for the back side room not to the Main Street, but the lady in the reception claimed that the hotel is full while it was bookable online and very clear that city hotels were running very low occupancy, then she assigned us noisy room overlooking to the cafe, the toilet was smelling so bad, dust in all corners, don’t think to walk in the room without slippers, they don’t clean the carpets frequently, the breakfast previously was good in the previous stays, but the last stay was poor, not always you will find a parking, luckily we managed it last time. Overall, the noise, cleanliness and reply from staff ruined the stay, I don’t recommend it if they didn’t enhance all the mentioned. Thank you

The staff was cooperative and nice, the hotel was close to the places I needed to get, far from street noises yet close to the city, the room was clean overall. It's a place where you can stay if you're not spending the whole day in the hotel.

The room was not exactly the same as per the photos, given that I booked the deluxe room, but was fine.

the room is big and beautiful, u can see the outside view from window so the place is suitable to see sunset and sunrise, the staff here is good and helpful, u can also have dinner beside this hotel and the food there is so delicious and worth the money

the bed kinda dusty so u have to clean first, the bathroom kinda stuck in the drain i think, maybe it was clogged a little