Reviews of Hilton Amman 5 stars
07 lliya Abu Madi Street , Shmeisani , Abdali , Amman, Jordan
#2 of 188 hotels in Amman
Guests' ChoiceReview score
Based on 2439 hotel reviews
9.5Score breakdown
-
Cleanliness
9.6
-
Comfort
9.7
-
Location
9.5
-
Facilities
9.5
-
Staff
9.7
-
Value for money
9.3
-
Free WiFi
8.8
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 28 August 2025
Adarbh
Israel3 reviews10Exceptional- • Couple
- • Executive King Room
- • Stayed 3 nights
- • Submitted via mobile
Truly nice stay and specialthank to muneer and Mohamad
Stayed in August 2025
-
Reviewed: 28 August 2025
Adarbh
Israel3 reviews10Exceptional- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Thank you For the amazing stay and thank you Muneer and Mohammed Rabah
Stayed in July 2025
-
Reviewed: 28 August 2025
Adarbh
Israel3 reviews10Exceptional- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 3 nights
- • Submitted via mobile
Amazing stay and would like to thank Mr muneer for the amazing support
Stayed in July 2025
-
Reviewed: 28 August 2025
Lama
Belgium5 reviews10Exceptional- • Business trip
- • Couple
- • King Guest Room
- • Stayed 1 night
- • Submitted via mobile
This is the second time i come here, and every-time its better than before, the hotel is super clean, the staff is amazing very helpful and kind, in particular Ali, Sara and Sally. We got a nice upgrade. Breakfast had everything on the table. I recommend it for a relaxing time and good experience.
Stayed in August 2025
-
Reviewed: 26 August 2025
Abdallah
Israel12 reviews10Exceptional- • Business trip
- • Family with young children
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
Just one thing i was coming to the hotel for chek in befor 2 hourse and i get the room one hour after tje chek in but they let me stay one hour after the chik out
Evrey thing the staff the food the spa all was very good
Stayed in August 2025
-
Reviewed: 26 August 2025
Younes
United States12 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
None
Cleanness, staff prompt response
Stayed in August 2025
-
Reviewed: 26 August 2025
Fahed
Jordan2 reviews10Exceptional- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 3 nights
- • Submitted via mobile
Excellent staff
Stayed in August 2025
-
Reviewed: 24 August 2025
Georgia
United Kingdom37 reviews2 helpful votes8.0“Comfortable place to stay in Amman”- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 2 nights
- • Submitted via mobile
Pool is small so not much space for more than a few guests to swim.
Great room, really spacious & clean. Good breakfast and friendly staff. Thank you for a pleasant stay!
Stayed in August 2025
-
Reviewed: 24 August 2025
Lama
Belgium5 reviews10Exceptional- • Business trip
- • Solo traveller
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Very kind and sweet staff. Very helpful with a smile. Am coming back to the hotel next week again
Stayed in August 2025
-
Reviewed: 23 August 2025
Tareq
Israel1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The reception staff doesn't have chairs to sit on .. i hope next time they do have something to sit on .
I liked the staff was very welcoming spacialy sally and sara at reception ... thank you so much.
Stayed in August 2025
-
Reviewed: 22 August 2025
Fuad
Israel2 reviews9.0Superb- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 1 night
- • Submitted via mobile
Almost nothing much to dislike.9 out of 10
very good hotel managed and executed on a high scale staff and GM are extremely amazing 👏.
Stayed in August 2025
-
Reviewed: 18 August 2025
Salameh
Israel21 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
I had an excellent stay at Hilton Amman. The hotel is clean, comfortable, and in a perfect location. The breakfast was rich with many delicious options, and the facilities are well maintained. What really made the difference was the amazing staff. Everyone was friendly and professional, but I want to give a special thanks to Rawan, who was incredibly kind, attentive, and always ready to help. She truly made me feel welcome and added a personal touch to my stay. I highly recommend Hilton Amman for anyone visiting the city. I’ll definitely return on my next trip!
Stayed in August 2025
-
Reviewed: 17 August 2025
Merna
Israel23 reviews10Exceptional- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 2 nights
- • Submitted via mobile
Excellent service, very helpful staff, very recommended
Stayed in August 2025
-
Reviewed: 15 August 2025
Lara
Lebanon3 reviews10Exceptional- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 3 nights
- • Submitted via mobile
we received a great welcome from Sara at the reception, all the staff are extremely friendly and professional and the breakfast is amazing!
Stayed in August 2025
-
Reviewed: 11 August 2025
Ghantus
Israel16 reviews4 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • King Guest Room
- • Stayed 1 night
- • Submitted via mobile
The AC had a problem
Everything was amazing The staff were really helpful, especially Isam who offered a group of 5 people free breakfast
Stayed in August 2025
-
Reviewed: 6 August 2025
Alaa
Jordan5 reviews10Exceptional- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 2 nights
- • Submitted via mobile
The windows are not clean, and all the rooms I think should have a panoramic view so the windows must be clean
You are doing great with everything
Stayed in August 2025
-
Reviewed: 4 August 2025
Ahmad
United Arab Emirates1 review10Exceptional- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 1 night
- • Submitted via mobile
The staff is amazing, I was on my honeymoon and they gave me an upgrade from a room to their biggest sweet for free with decorations and cake Overall it was an amazing experience that I will never forget ✨️ ❤️
Stayed in August 2025
-
Reviewed: 4 August 2025
Rauf
Singapore5 reviews10“Comfortable and enjoyable with great hospitality, excellent location, breakfasts with wide varieties and modern amenitie”- • Leisure trip
- • Couple
- • King Guest Room
- • Stayed 3 nights
- • Submitted via mobile
Apparently no fridge to keep fresh farm local fruits — can’t bring up to the room for room hygiene reason. Had to keep it at lobby and consume outside the premise.
Spotless room with a comfy bed. Had an upgrade and breakfast! Breakfast had a wide spread of local and international options. Delicious food! Courteous and attentive staff, especially at the concierge, front desk and security. There is an ATM machine! Had a welcome drinks at upon arrival, and dates!
Stayed in August 2025
-
Reviewed: 4 August 2025
Janeffer
Kenya3 reviews9.0“Great Experience at Hilton Amman”- • Solo traveller
- • King Guest Room
- • Stayed 3 nights
- • Submitted via mobile
Rooftop is beautiful, though noisy with music on Fridays.. not to my liking, especially when you are trying to have a conversation. Otherwise, everything else was superb 👌
Great facility. Clean and very kind and helpful staff.. a great place to relax, offering value for money.
Stayed in August 2025
-
Reviewed: 3 August 2025
Alkhatib
United Arab Emirates2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The team members are very welcoming, smiling, and cooperative Especial thanks to Mr Rami, the restaurant manager and Miss Roby for costumer care team, were so helpful, kind and Hospitable
Stayed in August 2025
-
Reviewed: 2 August 2025
Hector
Palestinian Territory15 reviews2 helpful votes10“5 stars”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Great stay, great breakfast and well located. What made it memorable was the interaction and support from Sara at the front desk. She went above and beyond to ensure we were taken care of and sold us on making the Hilton a more attractive option. When in town will for sure be staying here again.
Stayed in August 2025
-
Reviewed: 2 August 2025
Zaher
Saudi Arabia56 reviews5 helpful votes9.0“It was a great new experience and definitely won’t be the last.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 10 nights
- • Submitted via mobile
The control of lights next to the bed was very confusing, you can’t keep only the bathroom lights on , and rest of rooms light off , it’s either all or none.
The breakfast was excellent, lots of varieties, nice bakery, I met the restaurant manager Mr. Rami who was a very nice person , he was very humble and works as a junior waiter to help people enjoying their breakfast the maximum.
Stayed in July 2025
-
Reviewed: 31 July 2025
Fawzi
United Kingdom42 reviews1 helpful vote8.0“A great improvement to what this hotel use to be.”- • Business trip
- • Solo traveller
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Should have a full minibar. A shuttle service to near malls and outlets will be a winner. Breakfast time very busy.. Need more space.
Location is very central with many restaurants a cafés in the vicinity.
Stayed in July 2025
-
Reviewed: 27 July 2025
Muneeb
Saudi Arabia11 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Friendly staff Breakfast was delicious
Stayed in July 2025
Guests also reviewed these properties:
-
Brit Hotel MagdalenaVarennes Vauzelles, France
-
Hotel La Residence du VoyageurMontréal, Canada
-
Olympos WoodsOlympos, Turkey
-
Huan Lao GuesthouseVientiane, Laos
-
Rainforest Resort and Spa, Igatpuri -Nature's Luxury AwaitsIgatpuri, India
-
The Mystic Forest - A Tea Garden Resort at DooarsMādāri Hāt, India
-
Las Americas HotelTrujillo, Peru
-
Apartment with Balcony The HagueThe Hague, Netherlands
