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Reviews of Jabal Amman Hotel (Heritage House) 3 stars

1st Circle, 2901 Rainbow Street, 11181 Amman, Jordan

#156 of 188 hotels in Amman

Guests' Choice

Review score

Based on 88 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    6.8

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 20 August 2025

    7.0
    Non comfortable
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The bed was very uncomfortable, and so was the pillow. The hotel in general is old, so there were no plugging holes near one side of the bed. The water pressure on the third floor was very poor so it was difficult to take a shower. The room is noisy, the fridge, the air conditioner and the water heater inside the bathroom make noise.

    The hotel is well located and it was easy to park because it was august. The room was big.

    Stayed in August 2025

  • Reviewed: 14 June 2025

    8.0
    Absolutely recommend
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is in need of an upgrade and some water pressure help.

    The staff were exceptionally accomodating to our needs and the hotel is perfectly placed. Fantastic in room facilities and we had a view of the citadel! The street is as quiet and clean and easy to find. Couldn’t have asked for a better place to end our trip to Jordan.

    Stayed in June 2025

  • Reviewed: 29 April 2025

    8.0
    Nice place to stay in a great location.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable stay with no issues

    Location on Rainbow Street was excellent. Good room with great view. Good wifi

    Stayed in April 2025

  • Reviewed: 19 April 2025

    7.0
    Reasonable place to stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Tv worked very inconsistently on satellite. Whilst water hit the shower pressure was very poor. Seems to vary with rooms as in earlier stay both the tv worked well and the water pressure was excellent

    Location is fantastic on Rainbow Street. Good room with comfortable bed and couches. Breakfast was good

    Stayed in April 2025

  • Reviewed: 12 November 2024

    8.0
    Good location and value for money
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Low water pressure.

    Below average breakfast

    Stayed in November 2024

  • Reviewed: 22 May 2024

    7.0
    Great location for a budget stay
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    Although the facilities at Jabal Amman are a little tired, the welcome is very friendly and the hotel's location is perfect for exploring Rainbow Street. The room was large with some self-catering facilities and had fantastic views on two sides towards Downtown. A good budget choice.

    Stayed in April 2024

  • Reviewed: 20 January 2024

    7.0
    Old Style Hotel with Good location
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights

    Beds were not comfortable for 3 people.

    Location was close to main center. breakfast was ok. Old style hotel with large rooms. Staff were helpful. Pretty close to all major tourist spots.

    Stayed in January 2024

  • Reviewed: 16 November 2023

    6.0
    Great location
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs to be improved, it’s old

    Location is perfect nearby restaurants, cafés and tourists places

    Stayed in November 2023

  • Reviewed: 3 November 2023

    8.0
    Jordan Delight
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 8 nights
    • Submitted via mobile

    Bathroom could do with a refresh.

    Friendly, polite, professional staff. Great location with shops, restaurants and takeaways on your doorstep.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Location, location location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some of the furniture has water damage

    This hotel is perfectly positioned for a 1 day visit to Amman.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    6.0
    Great location, nice staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The room was very dated and not particularly clean - there was a large cockroach in the bathroom

    Location was excellent

    Stayed in October 2023

  • Reviewed: 24 September 2023

    6.0
    Too expensive for what it is
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    Way too expensive for what you get. Room was facing a school so it was very noisy in the morning even with earplugs. The big bed is in fact 2 small mattresses stuck together so not comfortable. Room didn’t get cleaned on the first day, had to ask every morning to make sure it will. On arrival day the shower was full of sand on the floor. I had to ask 3 times to get the right password for the wifi, every staff member thought he had the good one. Breakfast wasn’t great, no fresh fruits.

    Big room Kitchen Rainbow street

    Stayed in September 2023

  • Reviewed: 27 August 2023

    8.0
    definitely worth it for the location and if you get the huge room with panoramic views
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    bathroom was a bit grubby

    stunning location on rainbow street. rright in the middle of pleasant nightlife and close enough to downtown to walk there and get a feel for the sights and sounds

    Stayed in July 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 1 night

    the shower room was a bit tired and the aircon noisy but overall it was good and the location excellent

    Stayed in August 2023

  • Reviewed: 26 May 2023

    8.0
    Great stay on Rainbow Street
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very basic Bathroom was a little old and tired - could do with some maintenance and upkeep

    Great size room Excellent location

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    Good location
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night

    Used furniture

    Helpful staff

    Stayed in April 2023

  • Reviewed: 17 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights

    It wasn't a problem for us as they closed early because no one was there, but there is a bar in the next door building which could play loud music.

    Nice location on Rainbow St away from the busy souks and downtown. Short walk downhill to below the Citadel/ampitheatre and souks, a steeper walk back up to the Hotel. Can always catch a taxi back if this is a problem. Rainbow St offered many restaurants/take away eateries and modern boutique shopping options. Good breakfast served at the Hotel. Rooftop bar across the road with great views over Amman.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Only cleanliness of tea cups and spoons to be better and tv didn't wrk.

    Its decent hotel with basic stuffs . Moneybfor value loction. Overall good

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    A very enjoyable 5 days in Amman. Thank you.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    I think the hotel could do with a painting refresh. The room allocated was nice but the lighting could be improved.

    The hotel was ideally situated just off Rainbow Street which is a popular tourist destination, cafes, restaurants, bars, shops etc. It is also about 20 mins walk to the Jordan museum and the Roman historical sites, Jordan Fine arts museum. The staff in the hotel were all very friendly and helpful. I had a very earlier departure from the hotel and the staff arrange for my breakfast to be available prior to my departure. Breakfast selection was good. Many thanks. The room allocated was a good size and comfortable.

    Stayed in April 2023

  • Reviewed: 16 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Room was big but not very comfortable! Very helpful staff.

    Location was good.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    7.0
    Good location, polite staff, but the rooms were not clean and the breakfast was not fresh at all.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not fresh, and the rooms/breakfast area not clean

    Stayed in April 2023

  • Reviewed: 10 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    good location and kind personnel. great breakfast , too

    Stayed in April 2023

  • Reviewed: 1 April 2023

    7.0
    Whirlwind stay in Amman but worth it. Good value
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Slightly dated. Pillows a little uncomfortable. Overall a fantastic well priced stay in Amman.

    Situated in quiet area but easy access to downtown. Good value and helpful staff - accommodating an extra bed fir our family of 5 Great showers

    Stayed in April 2023

  • Reviewed: 30 March 2023

    8.0
    Cozy apartment style stay on Rainbow street
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The location, at one end of Rainbow street is great. The apartment style rooms are nice ... not very fancy but quite cozy. The breakfast is adequate and the staff were kind enough to let me extend my check-out time a bit since I had an evening flight.

    Stayed in March 2023

Showing 1 – 25

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