9.3

Reviews of Petra Guest House Hotel 4 stars

On the main Entrance of PETRA, 71810 Wadi Musa, Jordan

  • Dominic

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Very friendly.

    Excellent location.

  • Aaronbailey2182

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dears Aaronb Bailey Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. Its something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards General Manager Mohammad Falahat

    Dears Aaronb Bailey Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to kn… Show more

    Petra Guest House Hotel
    23 August 2025
  • Sean

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Stay at the moon luxury hotel. Way better, same price.

    Outdated rooms, no view, no pool, no lounge

    Property response:

    Dear Sean Greeting From Petra Guest House Hotel Thank you for taking the time to tell us about your experience at Petra Guest House Hotel . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Petra Guest House Hotel . Sincerely, General Manager Mohammad Falahat

    Dear Sean Greeting From Petra Guest House Hotel Thank you for taking the time to tell us about your experience at Petra Guest House Hotel . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to co… Show more

    Petra Guest House Hotel
    15 August 2025
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  • Kavya

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Tatiana

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Staff was great and compensated for older facilities. Omar, pregnant lady, tall guy at the reception, gentlemen who takes care of the luggage - everyone was great!

    Facilities are older, food ok as it is a little stale but staff friendliness compensates for it, a 100%

    Property response:

    Dear Tatiana Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. Its something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards General Manager Mohammad Falahat

    Dear Tatiana Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that… Show more

    Petra Guest House Hotel
    28 July 2025
  • Freja

    Reviewed: 27 July 2025 · Stayed in May 2025

    Verified review

    The perfect location for us exploring Petra for the first time: right by the entrance and surrounded by all relevant info desks and small shops/ restaurants. The bathroom was nice as newly renovated. Also kudos to the reception desk staff: exceptional knowledge about Petra. They helped us design our 2-day hiking routes and it turned out perfect.

    Property response:

    Dear Freja Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. Its something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards General Manager Mohammad Falahat

    Dear Freja Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that … Show more

    Petra Guest House Hotel
    27 July 2025
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  • Maysan

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Pamela

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Such a wonderful place! The staff/personnel were truly the best! Every step of the way we were asked if there is anything they can do to make our stay any better. The room was a perfect respite from the long day in the heat touring Petra. Speaking of which, the location can't be beat! You are at the entrance of your adventure when you stay here! At the end of the day - it's a must to enjoy the Cave Bar. Incredible history in and of itself. I can't underestimate how wonderful the staff was....front desk, breakfast room, Cave Bar, the porter...each and everyone was so incredibly personable. We can't wait to return, and bring family, and when we do - we are staying at Petra Guest House! ,

    Property response:

    Dear Pamela Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. Its something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards General Manager Mohammad Falahat

    Dear Pamela Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that… Show more

    Petra Guest House Hotel
    22 July 2025
  • Anonymous

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The room, the spa, the restaurants, the staff, everything

    Property response:

    Dear Valued Guest Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. It's something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards General Manager Mohammad Falahat

    Dear Valued Guest Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know… Show more

    Petra Guest House Hotel
    21 July 2025
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  • Benjamin

    Reviewed: 19 July 2025 · Stayed in May 2025

    Verified review

    Unbeatable location, reasonably comfortable rooms and a pretty good breakfast. Overall worth it for the location alone. Staff were very kind and helpful.

    Property response:

    Dear Benjamin Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. It's something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards General Manager Mohammad Falahat

    Dear Benjamin Greeting From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know th… Show more

    Petra Guest House Hotel
    21 July 2025
  • Ameen

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Dirk

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review

    Everything, but especially the free room upgrade with an amazing view over the mountains and the town. And of course, the Cave Bar.

    Property response:

    Dear Dirk Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Dirk Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that … Show more

    Petra Guest House Hotel
    14 July 2025
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  • Lucas

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Very friendly, great location, great value. I also loved the Cave Bar, made from an ancient tomb.

    The room was nice, but basic. Shower didn’t have soap so I needed to finagle the one out of the sink area.

    Property response:

    Dear Lucas Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Lucas Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that… Show more

    Petra Guest House Hotel
    14 July 2025
  • Carlo

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Absolutely amazing: great location, nice staff, beautiful place and excellent food. The best hotel in Jordan and probably in the all middle-east.

    Property response:

    Dear Carlo Maria Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Carlo Maria Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know… Show more

    Petra Guest House Hotel
    1 July 2025
  • Jake

    Reviewed: 27 June 2025 · Stayed in May 2025

    Verified review

    The location is amazing for visiting Petra

    Staff weren’t always that friendly or helpful which was unusual for Jordan as a whole.

    Property response:

    Dear Jake Greeting From Petra Guest House Hotel Thank you for taking the time to tell us about your experience at Petra Guest House Hotel . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Petra Guest House Hotel . Sincerely, General Manager Mohammad Falahat

    Dear Jake Greeting From Petra Guest House Hotel Thank you for taking the time to tell us about your experience at Petra Guest House Hotel . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to cont… Show more

    Petra Guest House Hotel
    27 June 2025
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  • Ratih

    Reviewed: 23 June 2025 · Stayed in April 2025

    Verified review
  • Habibunnisha

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Habibunnisha Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Habibunnisha Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to kno… Show more

    Petra Guest House Hotel
    22 June 2025
  • Fernando

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review

    The location is perfect! almost inside the historical site! the hotel itself, the attention and the room were perfect for our 2 days stay!

    Property response:

    Dear FERNANDO Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear FERNANDO Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know t… Show more

    Petra Guest House Hotel
    20 June 2025
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  • Michelle

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
  • H

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    1. Location. Couldn't be closer to the gate of Petra canyon and visitor site. 2. The view from the balcony from our room 3. Catering team care going the extra mile to make us a gluten-free meal for my daughter with gluten allergy. 4. The staff helpfulness, especially Mr Barakat Nawafleh who even contacted us later to make sure everything was OK. 5. Garden snales in the plant beds outside our rooms which my children loved.

    One of the chef's poor omelette making. But I think it was a partly communication issue as I don't speak Arabic and her English was not very fluent. But the breakfast manager quickly got someone else to sort things out.

    Property response:

    Dear Dr. Hamid Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Dr. Hamid Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know … Show more

    Petra Guest House Hotel
    15 June 2025
  • Weijie

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Noreen

    Reviewed: 9 June 2025 · Stayed in May 2025

    Verified review

    It was so nice having the entrance into Petra so close to the hotel.

    We were very happy with the hotel.

    Property response:

    Dear Noreen Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Noreen Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know tha… Show more

    Petra Guest House Hotel
    11 June 2025
  • Christopher

    Reviewed: 8 June 2025 · Stayed in May 2025

    Verified review

    Can't get closer to the Petra entrance. Very handy to just walk in and not worry about the car. The amenities are great. Not a great choice in foods at the outside restaurant. More of a snack unless you take the local dish and that was great! We were upgraded because their are fewer tourists because of the Middle East situation.

    Property response:

    Dear Christopher Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Christopher Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to kno… Show more

    Petra Guest House Hotel
    11 June 2025
  • Jill

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    At the gate of Petra. You can’t get any nearer. Ample free parking for the hire car. Omar was very attentive and helpful.

    Nothing

    Property response:

    Dear Jill Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Jill Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that … Show more

    Petra Guest House Hotel
    7 June 2025
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  • Rachel

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Excellent service, great rooms and lovely cave bar

    Property response:

    Dear Rachel Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your Stay with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues , It is something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future. Best Regards, General Manager Mohammad Falahat

    Dear Rachel Greetings From Petra Guest House Hotel Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that… Show more

    Petra Guest House Hotel
    28 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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