Excellent location.

Very friendly.

Stayed in August 2025

Facilities are older, food ok as it is a little stale but staff friendliness compensates for it, a 100%

Staff was great and compensated for older facilities. Omar, pregnant lady, tall guy at the reception, gentlemen who takes care of the luggage - everyone was great!

Stayed in July 2025

The perfect location for us exploring Petra for the first time: right by the entrance and surrounded by all relevant info desks and small shops/ restaurants. The bathroom was nice as newly renovated. Also kudos to the reception desk staff: exceptional knowledge about Petra. They helped us design our 2-day hiking routes and it turned out perfect.

Stayed in May 2025

Such a wonderful place! The staff/personnel were truly the best! Every step of the way we were asked if there is anything they can do to make our stay any better. The room was a perfect respite from the long day in the heat touring Petra. Speaking of which, the location can't be beat! You are at the entrance of your adventure when you stay here! At the end of the day - it's a must to enjoy the Cave Bar. Incredible history in and of itself. I can't underestimate how wonderful the staff was....front desk, breakfast room, Cave Bar, the porter...each and everyone was so incredibly personable. We can't wait to return, and bring family, and when we do - we are staying at Petra Guest House! ,

Stayed in July 2025

Unbeatable location, reasonably comfortable rooms and a pretty good breakfast. Overall worth it for the location alone. Staff were very kind and helpful.

Stayed in May 2025

Everything, but especially the free room upgrade with an amazing view over the mountains and the town. And of course, the Cave Bar.

Stayed in June 2025

The room was nice, but basic. Shower didn’t have soap so I needed to finagle the one out of the sink area.

Very friendly, great location, great value. I also loved the Cave Bar, made from an ancient tomb.

Stayed in July 2025

Absolutely amazing: great location, nice staff, beautiful place and excellent food. The best hotel in Jordan and probably in the all middle-east.

Stayed in June 2025

The location is perfect! almost inside the historical site! the hotel itself, the attention and the room were perfect for our 2 days stay!

Stayed in May 2025

One of the chef's poor omelette making. But I think it was a partly communication issue as I don't speak Arabic and her English was not very fluent. But the breakfast manager quickly got someone else to sort things out.

1. Location. Couldn't be closer to the gate of Petra canyon and visitor site. 2. The view from the balcony from our room 3. Catering team care going the extra mile to make us a gluten-free meal for my daughter with gluten allergy. 4. The staff helpfulness, especially Mr Barakat Nawafleh who even contacted us later to make sure everything was OK. 5. Garden snales in the plant beds outside our rooms which my children loved.

Stayed in June 2025

We were very happy with the hotel.

It was so nice having the entrance into Petra so close to the hotel.

Stayed in May 2025

Can't get closer to the Petra entrance. Very handy to just walk in and not worry about the car. The amenities are great. Not a great choice in foods at the outside restaurant. More of a snack unless you take the local dish and that was great! We were upgraded because their are fewer tourists because of the Middle East situation.

Stayed in May 2025

Nothing

At the gate of Petra. You can’t get any nearer. Ample free parking for the hire car. Omar was very attentive and helpful.

Stayed in June 2025

Excellent service, great rooms and lovely cave bar

Stayed in May 2025

Nothing not to like

Perfect location and the staff were so helpful and very friendly. Room was beautifully prepared with fresh fruit on arrival

Stayed in May 2025

Well everything. I got a free upgrade, the reception got the Petra by Night ticket for me, the room was great and there were fresh fruits waiting for me, the position is perfect because you can't be closer to the entrance of Petra.

Stayed in May 2025

It is right outside the gates of petra and the staff were exceptionally helpful in making our birthday trip memorable, especially mohammed when we checked in and omar and hoda at breakfast! It also has a lovely cave bar attached where the food was good! A beautiful property!

Stayed in May 2025

Amazing location, and very friendly staff!! It is situated at the entrance of the archeological site

Stayed in May 2025

The staff were super nice and very helpful, everyone was really friendly. It was my friend's birthday, and they arranged for us a special cake and balloons in our room for celebration it was lovely. Breakfast was tasty. And the location is perfect, right in front of the petra entrance.

Stayed in May 2025

More variety at breakfast eg muesli, fresh fruit salad etc

Location to visit Petra - very close to entrance

Stayed in May 2025

Perfect location, at the entrance to Petra. Welcoming,warm, helpful staff Spacious, quiet, comfortable modern room with a view of the neighbourhood

Stayed in April 2025

Next to the entrance of Petra. Big rooms and nice staff. Amer was a great help.

Stayed in April 2025

No complaints

Staff were very helpful and friendly. Location is fantastic

Stayed in April 2025

Not a thing. It was a pleasure to tuck into our beautiful room 325 after exploring stunning Petra.

We loved everything about the hotel:staff, food, room, and location. Amir, who worked in the dining room was very helpful, friendly, and considerate 🙏🏻

Stayed in April 2025