My stay at this hotel was truly excellent. The location is perfect, with a great atmosphere and safe surroundings. The apartment had a stylish interior design.

Stayed in August 2025

While the hotel itself was great, there were a couple of minor things worth noting. The gym and pool facilities, while amazing, are part of the adjacent Gold's Gym rather than being in the hotel itself. While guests have full access, I found that some of the Gold's Gym staff could use a bit more customer service training at the entrance. ​Additionally, the valet parking situation was a bit frustrating. The valet service seems to book all the available parking spaces directly across the street from the hotel. This area is also very busy due to a popular restaurant next door, which sometimes causes traffic congestion. While this isn't directly the hotel's fault, the valet's use of the street parking adds to the issue, and it would be helpful if the hotel could address this to improve the overall arrival and departure experience.

My stay at the Doubletree By Hilton Amman was fantastic, and I honestly can't say enough about the staff. Everyone, from the housekeeping team to the front desk, was professional and incredibly welcoming. A huge thank you to Thurya at the front desk who was particularly helpful and made our check-in and stay so smooth. The suites are more like luxurious hotel apartments, fully equipped with all the amenities one would need for a long stay, which was a huge convenience. The balcony offered a great view of Amman—it was a lovely spot to relax in the evenings. The hotel is also very family-friendly, and its location is excellent; we could easily walk to Taj Mall, and the complex downstairs has everything you need, including a supermarket, pharmacy, and a barbershop. The food and beverage options are amazing, especially the coffee in the mornings!

Stayed in August 2025

nothing to mention.

Location is great. Stuff is wonderful, helpful. Rooms are well furnished. The view from balcony is refreshing with coffee.

Stayed in August 2025

Very nice hotel. Great staff. The room I booked was spacious, clean and had a good size balcony. The room was clean. Staff in general were extremely helpful. I got access to a huge gym almost attached to the hotel.

Stayed in August 2025

The gym is outsourced to Gold’s gym and they are very strict on having the card holder to check the dates. I had to go back to my room to get the holder even though I came multiple times and they knew me. This lack of customer service is not attractive when you pay a premium.

Stayed in August 2025

Thank you, Mustafa, from the cleaning facility for your care and excellent service

Stayed in August 2025

Nothing

Cleanliness, location, hospitality

Stayed in August 2025

Its nit that bad but its bit slow serving food in the breakfast,

The smiling and so helpful staff especially Farah in the reception

Stayed in August 2025

I liked everything

Everything but above all the staff.

Stayed in August 2025

The location of the hotel is very good, the room is really spacious and big and very clean. The staff of the hotel is amazing and very friendly.

Stayed in August 2025

It was delay for chek in because they said that they have no confirmation fore modified my booking, so the broplem was sharing with Booking.com and the reservation office in the Hotel. I was very disappointed and lost important amidical appointment.

Stayed in August 2025

Breakfast is very standard Cleaning need to be improved

Location

Stayed in August 2025

Nothing all are good

Staff very polite and helpful all, special thank to Malak in the reception tried to help all the time

Stayed in July 2025

Everything was top

Stayed in May 2025

Need some maintenance as the AC has little high sound and the hot water in bathroom

Stayed in July 2025

Size of the room the balcony

The hotel is new and meet my demands for location and space in the room plus room facilities

Stayed in May 2025

Elevator . And busy entrance . And my feet kept hitting the door stoppers. Especially in the bathroom

Cleanness was impressive, and the size of the room . Also the outside coffee shop was amazing

Stayed in July 2025

When we booked for 5 people and the apartment has 4 beds, charging for the extra bed per night seemed excessive, but still, they were kind enough to accommodate our wish!! Lovely team.

5 stars as expected. From A-Z

Stayed in May 2025

the breakfast was very simple with little types of foods so the 2nd day we ate outside not in the hotel .. and this is the first hotel if we need water we have to pay !!!!!….

Everything was perfect ..the place was so clean and comfortable..perfect for a family … the staff so nice especially Rasmi.

Stayed in July 2025

We're writing to express our sincere appreciation for the truly exceptional stay we had at the DoubleTree by Hilton from July 6-11, 2025. Your team provided a warm welcome and impeccable service throughout our visit. A special commendation goes to Mr. Rasmi Gezo, who was absolutely instrumental in making our experience unforgettable. Rasmi's heartwarming service and remarkable problem-solving skills went above and beyond. We initially faced a disappointment with our suite not having a balcony, but Rasmi quickly sprang into action. He made extraordinary efforts to move us to the perfect suite we desired, turning a potential concern into a highlight of our stay. His dedication made us feel like family. Rasmi is a shining example of outstanding hospitality, and we feel he's an immense asset to your hotel. Thank you again for a wonderful and memorable stay. We look forward to visiting again. Sincerely, Nur and karam Amer

Stayed in July 2025

Good

Good

Stayed in July 2025

Everything good there as short stay

Clean nice rooms

Stayed in May 2025

F&B outlet (the openair one) The service was poor, or may they were understaffed & overwhelmed by the total No. of guests in the restaurant. Could be better organized & definitely with more trained staff.

Staff at reception as well as the housekeeping staff was very good & helpful.

Stayed in June 2025

The pool is not inside the hotel, and not so good

The room was great, comfortable, and clean. The stuff was lovely

Stayed in June 2025