Housekeeping

Location

Stayed in July 2025

The mattress and pillows were uncomfortable...room size 😌 small according to the price

The staff was very good.

Stayed in May 2025

It needs some maintenance & preferable to make yhe lobby non- smoking area.

The location is perfect for leisure. Staff are welcoming & supportive

Stayed in April 2025

The staff was very friendly and professional specially Mohammed from the reception was very helpful.

Stayed in March 2025

Nothing

Staff

Stayed in January 2025

There could be more variety in the breakfast

The room was very clean, the staff are friendly and helpful, very good value for the money

Stayed in December 2024

The bathroom needs some maintenence. The toilet lid was broken. And not in the right position. The safe was not fixed to the wall . Any body can carry it and leave. I couldnt have an adapter for the ele socket next to my bed to charge the phone. The staff gave us what we needed but not as nice as we expected. Brakefast stats at arroud 7:30 am .. we had to go out earlier at aroud 7:00 so we lost the chance to eat.

We got a free upgrad because when we arrived there was no empty small room .. so they upgraded our room to a suite.

Stayed in December 2024

It’s located next to a night club and literally I couldn’t sleep the whole night from the sound. That was my only problem

it was clean and good staff

Stayed in October 2024

Air Conditioning noisy

Location is perfect. Breakfast good. Accessible to nearby restaurants and supermarkets. Central location

Stayed in September 2024

The music sounds in a bar near the hotel

The place

Stayed in June 2024

Breakfast was decent, the bare minimum of tradition Jordanian type of breakfast that you see in every house, sometimes there were additional dishes from time to time. The walls in the room I stayed may need a new fresh paint. The drapes that were in my room I noticed that it was teared. I have noticed a small spider once but I managed to get rid of it. The mirror in the bathroom, I felt that this needs to be shortened, especially in the bathrooms where the sinks are in front of the toilet, no need to go into deep details.

When I arrived at the hotel, I was offered 2 rooms to choose from. The first was at the fifth floor, and I got to say that it was spacious, but in order to get there you have to take the lift to the 4th floor and then take the stairs, moreover I needed extra electric wall socket which I couldn't find unless I didn't see it properly. The room that I chose was on the 3rd floor, room 306, it was okay, for sure smaller but it had what I needed. The staff was really friendly and helpful, for the first couple of days I had a problem with the TV which wasn't working so I called the reception and a guy came to check it up, all what was needed new batteries for the remote and then everything went fine. Another battery problem I faced was with the safe in the closet, as at some point it refused to open, and when I do finally open it I couldn't lock it again, so I called the reception again and a specialist came to check the safe and changed the batteries. One of the things I liked in the room's bathroom is the laundry string that I could pull to be able to wash some of my small items and hang it on the string. The Hotel itself is nice, the staff are friendly and available when I needed them, it just could use small maintenance here and there

Stayed in June 2024

Property is stick, trying to refreshing with air freshener but not 3 star property

Property not like advertised in pics

Stayed in May 2024

The receptionist was not nice. Did not inform me about the wifi, breakfast and even check out timing. Nothing was informed, i had to ask.

The person that contacted was really nice

Stayed in March 2024

Could not turn on tv

Breakfast was good! Couldn’t use TV!

Stayed in February 2024

Good

Good

Stayed in February 2024

All was o.k

Lection , actually I moved to the other crystal location hotel, rooms bigger and much cleaner than hotel I booked. Coffee shop below was nice breakfast was great. Hotel team was very welcoming.

Stayed in December 2023

Calm area but full with a music at night till 2 AM

Clean and close to the city center

Stayed in November 2023

The rent was high

They were good people

Stayed in December 2023

The room could be cleaner

The stuff was so nice especially Mustafa they gave us the exact information and was too helpful The hotel is surrounded by restaurants and supermarkets

Stayed in November 2023

There is loud music from place nearby

Close by everything

Stayed in November 2023

The pillows and blankets were not clean but they changed them immediately. I recommend external window cleaning

Location and staff was very helpful

Stayed in November 2023

SO far nothing everything was very good

The stuff work in this facility is very friendly and very helpful

Stayed in November 2023

Breakfast food variety.

Cleanliness

Stayed in November 2023

Location, no gym.

Price

Stayed in October 2023