8.3

Reviews of Crowne Plaza Amman by IHG 5 stars

King Faisal Bin Abdul Aziz Street, 6th Circle, 11118 Amman, Jordan

  • Mohammed

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    One of the best hotel stay experiences in the past 10 years, the staff is so friendly, whatever u ask for, always helpful, the breakfast variety was amazing. The best was the check in experience, they let me in 3 hours earlier than the check in time, never happened before. Definitely will always stay there for all my next trips to Amman.

    Nothing

  • Emra

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    I would like to extend my sincere thanks to Crown Plaza Hotel for the warm hospitality during my stay. In particular, I would like to express my gratitude to Marina from the restaurant team, who kindly offered me complimentary breakfast even though it was not included in my booking. Her kindness and professionalism made my experience truly special. Thank you once again for the excellent service.

  • Sylvia

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    They tried to help but was useledd. Cleaner was v good with us.

    Price was doubled when we arrived. Slow Service and not genuine hotel.

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  • Farah

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review

    It was so good and delicious many choices

    If they can exceed time tell eleven AM

    Property response:

    Dear Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming

    Dear Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward… Show more

    Crowne Plaza Amman by IHG
    25 August 2025
  • Hala

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Steven

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Al-saidi

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review
  • Amasha

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Awab

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    Its location. But it is starting to age

    No directional signs

    Property response:

    Dear Awab Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming Thank You

    Dear Awab Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look fo… Show more

    Crowne Plaza Amman by IHG
    25 August 2025
  • Nabeel

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Very nice breakfast international and everything available and the staff very helpful.

    It's meet my expectations

    Property response:

    Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming

    Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to y… Show more

    Crowne Plaza Amman by IHG
    16 August 2025
  • Shakra

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Very nice place, kind staff

    Property response:

    Dear shakra, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming

    Dear shakra, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look … Show more

    Crowne Plaza Amman by IHG
    16 August 2025
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  • Moosa

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Quietness and cleanness

    Property response:

    Dear Mossa, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming

    Dear Mossa, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look f… Show more

    Crowne Plaza Amman by IHG
    14 August 2025
  • 7.0 Good
    Lilas

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    The hotel is very very very old

    Property response:

    Dear Lilas, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming

    Dear Lilas, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look f… Show more

    Crowne Plaza Amman by IHG
    14 August 2025
  • Hashim

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Everything is as usual. Feels like home

    That I didn't get my room with King king-size bed as booked.

    Property response:

    Dear Hashim, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming

    Dear Hashim, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look … Show more

    Crowne Plaza Amman by IHG
    14 August 2025
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  • Saber

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Saber

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Hassan

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Our check-in experience was excellent. We arrived early in the morning, and Nashad at the reception welcomed us with kindness and professionalism. He didn’t charge us any extra fees and even offered free breakfast for the rest of our stay. Such thoughtful service really made us feel valued and set a wonderful tone for our visit.

    Our A/C in the room was not working properly — it was only blowing air like a fan and not cooling. I tried to complain, and maintenance came to fix it, but it was still the same. Sleeping was difficult because the room was too hot. Everything else was comfortable, but the A/C not working properly made my night miserable.

    Property response:

    Dear Hassan, Thank you very much for choosing Crowne Plaza Amman as your Amman destination. We are glad that you shared your opinion with us. I will pass this comments to managements team

    Crowne Plaza Amman by IHG
    14 August 2025
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  • Akram

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Mohammad

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Good location , clean , excellent hospitality

    Property response:

    Dear Mohammad, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We look forward to you back again. Welcoming

    Dear Mohammad, Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by your kind words Thank you again for taking the time to review our property. We loo… Show more

    Crowne Plaza Amman by IHG
    14 August 2025
  • 7.0 Good
    Jamal

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • Bashar

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Abdulrahman

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Moh'd

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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