I didn’t have any issues that were not quickly addressed by the staff, like understanding how some of the kitchen appliances worked. I often was out of my room for several hours and my plastic keycard to my room would need to be recharged so I just had it done before I went to my room by the person at reception. Problem solved!

I was not aware of breakfast being served. The rooms were quite large in the suite. You cannot drink the tap water but I was always given large bottles of water when requested. Very friendly staff and very helpful.

Stayed in July 2025

The suite was excellent, and we received a complimentary upgrade. The location is perfect, and the staff were very friendly and helpful.

Stayed in August 2025

Nothing. It is a 3-star, so don't expect more!

The room was very clean and comfortable. The location is excellent, and there are a lot of restaurants and malls around. Very friendly staff, and they are always available to help. Compared to the price, it is very recommended.

Stayed in August 2025

We stayed as a family of four (2 adults and 2 kids) in a suite, and it was a great experience. The room was spacious, very clean, and the hotel was easy to find. It's located in a vibrant area close to restaurants and shopping malls, which made everything very convenient. What really stood out was the staff—they were incredibly helpful and kind. This is truly the hotel's greatest strength. I had accidentally double-booked a room, and not only did they notify me, but they also cancelled the extra booking free of charge, even though the free cancellation period had passed. They genuinely go above and beyond to make sure guests enjoy their stay. Highly recommended!

Stayed in July 2025

Nothing

The location is excellent The staff are very kind The rooms were clean and provided with all what we need

Stayed in July 2025

Every thing is perfect

Great location very clean and spacious room the team very polite and always there to be sure you have every thing you need highly recommended

Stayed in June 2025

First of all, the location is ideal, not far from city centre You can find a penny of supermarket nearby. The room is comfortable; not noisy Staff are kind Price is is very good

Stayed in May 2025

The staff was incredibly friendly, A special shoutout to Malek, who was exceptionally helpful and went above and beyond to ensure everything went smoothly. The hotel room had a connecting door to the neighbouring room, When you open the door, you find a board that separates the two rooms. which made it far from soundproof. For a hotel, this setup is disappointing. You could hear everything from the other room.

Stayed in December 2024

Highly recommended! The staff is incredibly helpful, friendly, flexible, and positive, and they assist us with everything we ask for, even things beyond their usual duties. They helped us with buying water and delivering it to our room, even though they weren't obligated to. Truly outstanding service! Furniture: The size of the room was big, and the king bed was super comfy! About what we didn't like: everything was great, nothing missing, just recommend them to add breakfast option service, and the rooms not so isolated, but it was not so noisy

Stayed in December 2024

Nothing bad Everything will

Very clean Very helpful Nice people

Stayed in September 2024

The furniture were too old. The ventilator system in the bathroom, was too much loud that you can hear it from the bedroom.

I Liked the size of the apartment, the location was excellent , and the staff were very friendly.

Stayed in September 2024

The car park behind the hotel was often very noisy including up to 2-3 am

Location was very good.

Stayed in June 2024

Nothing

Home away from home. Everything you need is available in the apartment. Comfortable. Location is my favourite in Amman. All staff are friendly, professional and accommodating.

Stayed in May 2024

The staff were all very friendly. Mustafa who was on the desk in the mornings helped us a lot with transport and a day trip to Jarash. The location was surrounded by grocery shops, bakery, eateries and many other shops.

Stayed in May 2024

The breakfast was not included with reservation. The location is perfect and room was quite.

Stayed in March 2024

My third time choosing Comfort Hotel Suites, and can reconfirm from previous experiences that its great location and value for the money. Not to forget the friendly staff.

Stayed in February 2024

The whole experience was one I will never forget. I have visited many countries over the years, but the hospitality in this hotel is truly unmatched. The staff is unlike anything I have ever seen, some of the nicest people I have ever met. The hotel is extremely clean and the cleaners are always available if you ever need anything at all. The location is wonderful -- It's not a loud area and you can Uber anywhere you want which will cost you around 2-3 dinar (less than $5). Once you call the Uber, he will be there in a matter of 2-3 minutes since the location is great. I will definitely be staying here in my next visit to Amman.

Stayed in February 2024

The staff was amazingly helpful. When my flight was cancelled and arrived a day late, they willingly only charged us for one night instead of two.

Stayed in December 2023

Room was spacious, comfortable. Kitchen corner great. Big thanks to Sultana who helped me a lot with bus connections outside of Amman.

Stayed in October 2023

Location with access to everything, and nearby shops traveler may need. Restaurants and supermarkets. Staff is great and welcoming as I met them month or so ago, in my first visit.

Stayed in September 2023

Dust on the streets is because of the empty lots for construction. But that's the location. This would not affect the stay in the hotel. Streets could be cleaner, but with all the movement of people, it's expected to have some trash.

The location is one of the biggest attributes of Comfort Hotel Suites. As I used to live in Amman some time ago, I pretty much knew the location, and I was hoping it would be great for my visit, however, I must say that I discovered that there is more to it. Perfectly located if you want to taste Amman first hand and use it as your base to discover Amman and nearby places if you are doing daily excursions. The first thing when I checked in was that the hotel upgraded me to a bigger suite, which is nice to feel welcomed. The young gentleman at the reception, Mr. Abdallah, (sorry if misspelled) welcomed me, informed me of the upgrade, and assisted to get my bags moved. My first impression of the room was as it was described, with a spacious bedroom, living room with a couch, and well-equipped kitchenette for quick meals or coffee/tea. I knew there is a pub downstairs, and you can use the backdoor for quick access. Must mention the gentlemen who are taking care of the cleanliness in the room, all of them were great, asking you if you need anything, and if you sleep a bit longer, as I did, asked to clean up, as I was leaving for a stroll. Must mention Mr. Ali, very polite and helpful, making your room and stay feel like home. To summarize, and I'm sorry that I forgot all the names, all staff in the hotel is GREAT and will help you with anything you may need. I highly recommend the Comfort Hotel Suites for your stay, family, couple or solo. Well done !

Stayed in August 2023

Sound proof was poor each room can hear near rooms

I liked the location. Everything I needed was there in the area, also I liked the staff

Stayed in August 2023

Limited or no parking space

The staff

Stayed in August 2023

An amazing place to stay and soo comfortable and quiet. Everything is near no need to ride a cab. Staffs are great with a good attitude.

Stayed in August 2023