Reviews of Centro Mada Amman by Rotana 4 stars
Ahmad Maayetah St., Al Diyar, 11183 Amman, Jordan
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast
Soft pillows, window couldn’t close probably
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewCustomer service was excellent. Beds were comfortable. Well decorated rooms. Location was good. AC system was awesome, cooled room quickly. Sound proof rooms.
Odd that when we brought in outside food to the hotel, we had to sign a form. We had one set of fluffy towels, but the rest were not. Need more counter space in the bathroom. At night, when curtains are open, you can see straight into the rooms from outside.
Dear Aysheh, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards Haytham Malhas Hotel Manager
Dear Aysheh, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewI loved it
Dear Ayyad, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have been overall impressed with the quality of our hotel and service, I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Haytham Malhas Hotel Manager
Dear Ayyad, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have be… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe car valet attendant was excellent
Our room was not cleaned for 2 days. I called the service desk on the last night asking for towels, but this didn’t happen. We left the hotel the next day without having a shower as there were no clean towels. We used room service to order 1 club sandwich and 1 burger. The app added an extra sandwich( maybe this was our mistake but we requested a call back to delete the extra sandwich immediately ). This didn’t happen. When they brought the food, the staff insisted we pay for the extra sandwich (which we didn’t eat – it stayed in the fridge). The next day when we complained, the managers promised to refund us for the extra sandwich but this didn’t happen.
Dear Mohammed, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards Haytham Malhas Hotel Manager
Dear Mohammed, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exce… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewlocation
we arrived 1:30 am after midnight for 4-5 hrs sleep only as we were transiting to another country. We booked non-smoking 2 connected rooms. shockingly the twin-bed room for the kids smelled like a smoking party was there!!! I called room service 4 times to get someone up. He eventually turned up with a bottle of air freshener which felt like a joke!!! The claimed they had no other rooms. An hour later we ended up trying to sleep with windows open but the nearby main airport road was noisy with busy traffic. Mistakes happen but I expect from a self-respecting hotel to acknowledge mistakes and offer a compensation, instead their initial response over the phone was to cast doubts on me reporting the strong smell of cigarets. All we need was few hours rest but ended up with a nightmare stay.
Dear Mahdi, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards Haytham Malhas Hotel Manager
Dear Mahdi, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation and quietness
Nothing
Dear Abdullah, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have been overall impressed with the quality of our hotel and service, I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Haytham Malhas Hotel Manager
Dear Abdullah, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAll is perfect.
Dear Yousef , I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have been overall impressed with the quality of our hotel and service, I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Haytham Malhas Hotel Manager
Dear Yousef , I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean, close to everything, comfortable, good service and kind staff
Dear Obeidat , I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have been overall impressed with the quality of our hotel and service, I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Haytham Malhas Hotel Manager
Dear Obeidat , I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Booking.com. With delight I read that you have… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent Location, Helpful Staff, Clean Hotel, Nice Rooftop Pool
Could not make external local phone calls from room and staff seemed not to know how to resolve. One night we had very noisy neighbors in the next room.
Dear Nabil, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards Haytham Malhas Hotel Managerc
Dear Nabil, Thank you for your comments about your recent stay at Centro Mada Amman posted on booking.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in May 2025
Verified review