Reviews of Art Hotel Downtown 2 stars

Nothing

Dirty

Staff and tour desk

Location was amazing, right in the thick of it, on your door step a bunch of great restaurants. Staff were ok, friendly enough. But really it was just the location, behind the hotel is another lane way full of eateries and gift shops. You're a 10 minute walk to the Roman amphitheater and maybe a 15-20 minute (steep hill) to the other Roman thing.

Room was very noisy, balcony door had no insulation, so in the middle of the night when cleaning vehicles went past the room was very very loud to say the least. Also on the first night there was a blackout for a couple of hours. On the 2nd night the internet went. But it wasn't an expensive hotel and it was probably one of the best spots for tourists.

good location

problems with the wifi. Not very clean the room. Restrom smells bad

it had a lift, very convenient for travellers with luggage and easy for people with restricted mobility. the hotel is in midst of town, supermarket, hashem restaurant and cafes with knafeh nearby. the hotel team immediately reacted when asked for special service. we Feld very homely.

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Everyone working in the Art-Hotel was super friendly, the two ladies at the reception, everyone in the restaurant on the 4th floor and the people, who cleaned the room. It was an atmosphere like coming home in the middle of the town. The location could not have been better. We were lucky to get a big, bright room with a balcony on the 3rd floor so we could watch the busy life of the city below us. We really liked the whole place and can totally recommend it. All major sites are in walking distance, which is an additional benefit.

Art hotel is in the old centre of Amman. Excellent location - close to the museum & the Roman amphitheater. Lovely rooftop dining room. Single room with private bathroom. Staff were amazing! Very friendly & helpful - especially receptionist Sophie! She answered all of my questions & solved any issues (kettle in my room did not work so she immediately had it replaced).

Decor very old & tired. Hotel is comfortable but needs redecoration.

Great location, friendly stuff. Big bed, water, kettle, coffee and tea.

All was very good

Kind staff. Good location

The facilities need some upgrading. The walls need some painting as well.

Very centrally located in the old town. Entrance decoration looks like Petra.

Very noisy street, lots of honks even at night. The hotel seem to be falling apart, pieces of the ceiling in our room fell into our bed, after that we‘ve decided to leave and book another stay. There was no wifi at all working, if it worked it was extremely slow and working for 10 seconds.

The location of the property is amazing, the breakfast is simple and tasty, the bed is very comfortable. The room with a balcony on the main street is a good + Also we went back to that same hotel for the last night and they were very accommodating.

Should put more toilet paper and clean and disinfect better.

The front desk attendant was nice.. the end

Room smelt like cigarettes. It looked nothing like the advertised photos. Heat pump/Aircon didn't work. Water went cold mid shower. It wasn't soundproofed as advertised so sleeping without ear-plugs would be impossible. It would be ok if you just needed somewhere for one night and you weren't fussy.

Good location. Right in the middle of City Center. Great service.

Being in the middle of City Center, we had to deal with all the traffic noise.

Old building, not well maintained, very basic facilities (not even hair dryer), good location right in the city center, very noisy due to the main street right outside, terrible WiFi.

Very good location in downtown City. Very friendly and helpful.

Very noisy, hooting cars until at least 4 am but it was Ramadan and not the hotels fault and we were aware of this before we went.