Reviews of Art Hotel Downtown 2 stars
30 King Faisal Street - Downtown ( City Center), 11118 Amman, Jordan
#119 of 188 hotels in Amman
Guests' ChoiceReview score
Based on 236 hotel reviews
7.3Score breakdown
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Cleanliness
7.5
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Comfort
7.7
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Location
9.1
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Facilities
7.3
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Staff
8.7
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Value for money
7.7
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Free WiFi
7.5
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Reviewed: 17 May 2025
Jose
United States3 reviews7.0“Happy because of location and tour desk advise”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
Staff and tour desk
Stayed in April 2025
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Reviewed: 16 May 2025
Timothy
Australia7 reviews6.0“Great location so long as you aren't a light sleeper or expecting bells and whisles”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
Room was very noisy, balcony door had no insulation, so in the middle of the night when cleaning vehicles went past the room was very very loud to say the least. Also on the first night there was a blackout for a couple of hours. On the 2nd night the internet went. But it wasn't an expensive hotel and it was probably one of the best spots for tourists.
Location was amazing, right in the thick of it, on your door step a bunch of great restaurants. Staff were ok, friendly enough. But really it was just the location, behind the hotel is another lane way full of eateries and gift shops. You're a 10 minute walk to the Roman amphitheater and maybe a 15-20 minute (steep hill) to the other Roman thing.
Stayed in May 2025
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Reviewed: 15 May 2025
Jesus
Mexico8 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
problems with the wifi. Not very clean the room. Restrom smells bad
good location
Stayed in April 2025
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Reviewed: 4 May 2025
Caroline
Ireland2 reviews6.0“Terrific location! Super staff! Great value for money!”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Decor very old & tired. Hotel is comfortable but needs redecoration.
Art hotel is in the old centre of Amman. Excellent location - close to the museum & the Roman amphitheater. Lovely rooftop dining room. Single room with private bathroom. Staff were amazing! Very friendly & helpful - especially receptionist Sophie! She answered all of my questions & solved any issues (kettle in my room did not work so she immediately had it replaced).
Stayed in April 2025
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Reviewed: 23 April 2025
Al-nisr
France12 reviews1 helpful vote8.0“Nice for tye price good location and overall need some refreshing but a part from that good”- • Leisure trip
- • People with friends
- • Premium Twin Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Should put more toilet paper and clean and disinfect better.
The location of the property is amazing, the breakfast is simple and tasty, the bed is very comfortable. The room with a balcony on the main street is a good + Also we went back to that same hotel for the last night and they were very accommodating.
Stayed in April 2025
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Reviewed: 19 April 2025
Abidallah
United States3 reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
Being in the middle of City Center, we had to deal with all the traffic noise.
Good location. Right in the middle of City Center. Great service.
Stayed in April 2025
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Reviewed: 11 April 2025
Paula
United Kingdom11 reviews6 helpful votes8.0“Great location.”- • Leisure trip
- • Group
- • Premium Twin Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Very noisy, hooting cars until at least 4 am but it was Ramadan and not the hotels fault and we were aware of this before we went.
Very good location in downtown City. Very friendly and helpful.
Stayed in March 2025
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Reviewed: 1 April 2025
Eoin
Germany18 reviews1 helpful vote6.0“Good location but lacking a bit”- • Leisure trip
- • People with friends
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Bathroom could have been cleaner, the whole hotel was a bit tired and the receptionists didn't speak very good English and suggested drivers who didn't speak a word of English either. It made our first day or two trickier while we tried to figure things out.
Good Location, good value, comfortable beds and free water was a nice touch.
Stayed in March 2025
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Reviewed: 8 March 2025
Alialfrraa
Jordan6 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Solo traveller
- • Premium Twin Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Not the room that I chose in my booking It was premium double twin bedroom But they give me a small single bedroom
Good staff
Stayed in March 2025
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Reviewed: 13 February 2025
Shakirah
Saudi Arabia6 reviews8.0“Nice will come again”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
A bit old building, the room is clean , the toilet did not really match with my expectation but still acceptable . alas, the staffs are friendly and always smile esp Mr Sameer.
Stayed in February 2025
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Reviewed: 6 February 2025
Feras
Belgium27 reviews4 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
The window needs maintenance, the shower floor needs maintenance, and the lighting in the room is weak.
The smile and the wonderful treatment from the person at the reception, his name was Samir. I liked his reception more than anything else in the hotel. Also, the room is large and the bed is good.
Stayed in February 2025
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Reviewed: 2 February 2025
Jamil
Hungary3 reviews7.0“Acceptable”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Bathroom and the noise from windows
Location and the staff
Stayed in February 2025
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Reviewed: 16 December 2024
Stephen
Germany21 reviews8 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
dusty rooms
Stayed in November 2024
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Reviewed: 2 October 2024
Robert
Australia26 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Premium Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Hotel is showing it's age. But clean and comfortable.
Great central location and very helpful staff
Stayed in September 2024
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Reviewed: 10 December 2023
Suzanne
Australia30 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Premium Twin Room with Balcony
- • Stayed 1 night
Hot water was an issue. Floors and bathroom could have been cleaner. Bathrooms need a good scrub with bleach or cleaner.
Comfortable room, good breakfast, friendly and helpful staff.
Stayed in November 2023
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Reviewed: 10 November 2023
Tana
United Kingdom14 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 7 nights
- • Submitted via mobile
The hotel was in a central location with lots going on. The room was spacious and the staff were very helpful; ladies at the reception as well as the cleaners
Stayed in October 2023
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Reviewed: 24 October 2023
Joseph
United Kingdom12 reviews4 helpful votes6.0“Great location, terrible Wi-Fi”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
A lot of insects in the bathroom and the Wi-Fi was absolutely terrible.
Great location if you’re looking to see the highlights of the downtown area of Amman.
Stayed in October 2023
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Reviewed: 11 October 2023
Mihaela
Romania2 reviews1 helpful vote6.0“A place where we can eep for one night after you walk and party in the middle of Amman.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Rooms were noisy (streets and 4th floor restaurant), room had a strong unpleasant smell. The bath was not in the right hygiene, low quality towels.
Location was good, heart of Amman
Stayed in October 2023
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Reviewed: 9 October 2023
Roberta
United Kingdom10 reviews1 helpful vote6.0“Perfect location, no frill, OK price, friendly staff”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
The cleaniness is not top notch Facilities are a bit "tired" Hotel needs a bit of a beauty boost! But the location and the relatively cheap price make up for the not so perfect facilities...
The location was good, Breakfast average but nice omelette made on the spot. Coffee too weak Overall acceptable for the type of hotel
Stayed in October 2023
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Reviewed: 8 October 2023
Scatmax
United Kingdom13 reviews5 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Premium Twin Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Hotel is located right in the busy area of Amman with plenty of restaurants, shops etc... and also very close to the main sights. Room was spacious with a balcony to the main street. Breakfast is good and served on the 4th floor of the building with a panoramic view of the city. The manager was very kind, friendly and very helpful by giving us good recommendations on what to do and see. Best value for money!
Stayed in October 2023
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Reviewed: 24 September 2023
Katherine
Australia12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were most accommodating and went out of their way to make sure we were happy guests. Room was quiet a bonus for prime downtown location.Returned to stay again. Breakfast had many choices
Stayed in September 2023
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Reviewed: 23 September 2023
Thomas
United Kingdom11 reviews8.0Very good- • Leisure trip
- • People with friends
- • Premium Twin Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Wifi wouldn't connect and it was tricky to park nearby.
Great location, friendly staff and nice breakfast.
Stayed in September 2023
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Reviewed: 4 August 2023
Mohammed
Denmark18 reviews2 helpful votes7.0Good- • Couple
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
There were small insects in the bathroom. I reserved the room for one night by booking app for 45 JD, but when we arrived we paid 51 JD , the receptionist said that booking doesn’t calculate the payment exactly. We reserved a airport taxi but there wasn’t enough space for the laugages.
The location is perfect. The room is big enough and comfortable.
Stayed in August 2023
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Reviewed: 1 August 2023
Nanayakkara
Jordan1 review8.0“I am before I haw expiritans”- • Business trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
It's for me bust hotel
I nid gat roo 9 am
Stayed in July 2023
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