Reviews of Lancaster Hotel Apartments-Gardens 3 stars
Wasfi Al Tall Street, 11110 Amman, Jordan
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff were good and location of the hotel as well
Bed was not comfortable although the staff changed the room. It was noisy even after midnight hours
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe size of the rooms. The location is good. The area is quiet and close to many facilities.
The cleaning services are poor. There's no cleaning material, only small shampoo & washing gel. They will only give you two towels every day, and you can not get more even if you've asked for it. The towels are too old. You will get 2 small bottles of water and 2 small nescafe for the 1st night, the next day, you get nothing. The lifts are too old, and it doesn't look well maintained. No washing machine or ironing stuff.
Dear Valued guest , Thank you for taking the time to provide feedback about your experience at LANCASTER -GARDENS . I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, - GENERAL MANAGER -LANCASTER HOTEL APPARTMENTS GARDENS
Dear Valued guest , Thank you for taking the time to provide feedback about your experience at LANCASTER -GARDENS . I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and c… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewVery bad
Dear Valued guest , Thank you for taking the time to provide feedback about your experience at LANCASTER -GARDENS . I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, - GENERAL MANAGER -LANCASTER HOTEL APPARTMENTS GARDENS
Dear Valued guest , Thank you for taking the time to provide feedback about your experience at LANCASTER -GARDENS . I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and c… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewIt is a good location for everything
Cleaning issue
Dear Valued guest , Thank you for taking the time to provide feedback about your experience at LANCASTER -GARDENS . I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, - GENERAL MANAGER -LANCASTER HOTEL APPARTMENTS GARDENS
Dear Valued guest , Thank you for taking the time to provide feedback about your experience at LANCASTER -GARDENS . I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and c… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewI was comfortable with the property, especially the staff, the cleanliness of the hotel, and the quietness of the hotel.
No comments
Our distinguished guest, you have honored us. We thank you for devoting part of your time to evaluate us. We hope to see you again. We wish you a happy day. General Manager .. LANCASTER HOTEL APARTMENTS
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewHanen is the best employee in the hotel. Thank you for everything.
Our distinguished guest, you have honored us. We thank you for devoting part of your time to evaluate us. We hope to see you again. We wish you a happy day. General Manager .. LANCASTER HOTEL APARTMENTS
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThey have no breakfast
Room is clean
Our distinguished guest, you have honored us. We thank you for devoting part of your time to evaluate us. We hope to see you again. We wish you a happy day. General Manager .. LANCASTER HOTEL APARTMENTS