Reviews of AlQasr Metropole Hotel 4 stars

Everything

Nothing

I have stayed at Al Qasr many times. It is my preferred accommodation in Amman.

The beds are not as soft as I would otherwise prefer.

Location.

Small balcony. Poor WiFi.

This is a regular stop for me, usually for work. This time the stay was for holidays. Staff are amazingly friendly and helpful. Two negatives - the bathroom floor got too wet after a shower and the internet was very slow throughout the 4 day stay. Other than that, I shall continue to book at this hotel due to its staff, the convenient location and the comfort of the rooms.

The rooms are spacious

We were quite disappointed with the overall quality of our recent stay. The breakfast was underwhelming compared to previous visits—it used to be significantly better in terms of variety and quality. The coffee was not good and when I asked for hot cappuccino, I got a latte that is not so hot and they blamed the machine. Similarly, the room cleanliness left much to be desired. Upon check-in, it was apparent that the room had not been thoroughly cleaned, which was surprising given the higher standards we've experienced here in the past. Additionally, staying on the 6th floor proved to be quite disruptive. Every morning between 6:30 and 7:00 AM, we were woken up by loud noises from the restaurant on the 7th floor, including the dragging of tables and chairs. This recurring disturbance affected our rest and overall comfort. We hope these issues will be addressed, as they do not reflect the quality we’ve come to expect from your property.

The location is great and the facilities are super

The walls are not soundproof

Location, services, clean, breakfast are all excellent

Nothing

Big thanks to the amazing staff at AlQasr Metropole! Super friendly and made the whole stay really chill and comfortable “Chill vibes and great staff!”

ِEverything, staff and property, clean, welcome, generous, 5 stars services

Nothing

Short overnight stay. Staff are very welcoming.

I have stayed many times at this hotel. For good reason - it is well positioned for my needs, the rooms are comfortable and clean, and the staff are very friendly and helpful.

Jordan is expensive compared to most other places I go but that is not a fault of the hotel!

The staff was very nice as always. They are always cheerful and helpful. I asked for a car last minute and they were able to get one for me very quickly. I simply always love staying here. I love their breakfast as well. It's always delicious and has everything you could ask for.

Nothing! Everything was superb.

I love AlQasr Hotel. The place is always clean and well kept. The staff are always friendly and helpful. The location of the hotel is perfect; close enough so that you can find everything around you, far enough so you are not disturbed by the traffic and cars. Finally, their breakfast is always great with their fresh bakery and good selection of food.

My only negative point for this visit was that I requested Almond milk for breakfast through the app; I received an ok, and then never got it.