The beds are not as soft as I would otherwise prefer.

I have stayed at Al Qasr many times. It is my preferred accommodation in Amman.

Stayed in July 2025

Small balcony. Poor WiFi.

Location.

Stayed in May 2025

The walls are not soundproof

The location is great and the facilities are super

Stayed in May 2025

Jordan is expensive compared to most other places I go but that is not a fault of the hotel!

I have stayed many times at this hotel. For good reason - it is well positioned for my needs, the rooms are comfortable and clean, and the staff are very friendly and helpful.

Stayed in January 2025

My only negative point for this visit was that I requested Almond milk for breakfast through the app; I received an ok, and then never got it.

I love AlQasr Hotel. The place is always clean and well kept. The staff are always friendly and helpful. The location of the hotel is perfect; close enough so that you can find everything around you, far enough so you are not disturbed by the traffic and cars. Finally, their breakfast is always great with their fresh bakery and good selection of food.

Stayed in February 2025

Breakfast options could be improved for business travelers to include espresso-based drinks, and to-go options.

The hotel was close to where I needed to be for a work trip - I would've opted to stay in a different neighborhood if it wasn't for work. The rooms looked older than in the pictures, but they were clean and spacious. The breakfast options could be better especially for business travelers to include something that could be taken on the go, including coffee on the go (was not available). Also I had to pay for cappuccinos as espresso-based drinks were not included in breakfast, only drip coffee which was quite bad. Staff were helpful, overall a good stay.

Stayed in October 2024

no coment

Stayed in June 2024

The low quality of the coffee and bread (breakfast), and the service at the Vinegrette Restaurant.

The diligence of the staff.

Stayed in May 2024

This is one of my preferred hotels in Amman. It is clean, staff are friendly and helpful. the location is good, in a quiet area in Shmisany. the facilities in the room are good, and the electric sockets are universal which means that you can charge your devices without using adapters. The breakfast is good also.

Stayed in March 2024

Checked in at 10 pm however it's not convenient to tell the guests about the construction work once they are at your desk it must be communicated earlier the noise starts in evening till 7 am Second thing is the breakfast I mean it's a very basic and less than basic Chef was not there to make an omleeet the waiter asked if I want to order and gave him the order we were the only couples there later 1 person arrived and got the omleeet when I asked the other waiter he said has no idea by that time am don't with my breakfast

The hotel as i usually stay there from time to time location nice food and beverage offering

Stayed in February 2024

The hallways were so noisy with customers and staff constantly slamming doors. No pool so that’s a negative for me

Restaurants were great

Stayed in November 2023

wifi in the room was not very strong (but fine in the lounge areas).

Very comfortable hotel. Friendly staff, good breakfast in a convenient location. Good restaurants nearby/partners with the hotel (including on the roof with nice views and atmosphere).

Stayed in November 2023

It was described as having a balcony, but this was a tiny curved area in front of the window, where you could stand out ut only fir one chair onto it if you wanted to sit in the sun.

It was a modern tourist hotel. It was clean . The staff were helpful and the food was good..

Stayed in October 2023

Would have preferred a walk in shower instead of a shower over bath. Water took a long time to get hot, maybe 10 minutes, so not water saving system.

Very professional hotel and staff. Large room with sofa. Clean and nice view of the city. Large bathroom. Choices for breakfast and a couple of restaurants for dinner.

Stayed in October 2023

- Elevator (door closing too fast) - Shower (not working properly)

- Breakfast, especially freshly made scrambled eggs as well as labneh - Rooftop restaurant Vinaigrette with an amazing view over Amman (especially at night) - Welcoming staff (especially at 4am when you arrive with a very late flight at the airport) - Confortable beds

Stayed in October 2023

Thé hôtel was beautiful! We’re so happy we booked here as the staff went out of their way to help us several times. To management, DO NOT lose them as they’re so kind and helpful to guests. Anas checked us in and he was so so kind. He upgraded our room for free and even let us check in super early (11 am early). After a long journey, this was so appreciated. He then proceeded to recommend dinner spots and gave us 15% off dinner when he didn’t have to. Thank you Anas for being so welcoming. Additionally, my husband and I being new to Jordan, fell into a bit of a taxi trap (novices I tell you) and the taxi driver was trying to rip us off. Immediately the staff helped us out and got the rate down. They came to our rescue straight away and told us to use Uber next time. Sharing here as I didn’t think to do that :( we had been walking for 3.5 hours straight that day haha so wasn’t thinking clearly. BIG thank you to the front of house, the security and the staff who helped us that day. We cannot thank you enough :) As for the hotel, it was lovely! Had everything you needed, staff who care and spacious rooms. Please note that we’re non smokers and I think some rooms had a smoke smell to it but you can simply let the front desk know that you’re not a smoker and they will ensure you get a non smoking room.

Stayed in September 2023

Breakfast could be more varied

Room, service

Stayed in September 2023

Very kind staff.

Stayed in August 2023

No facilities

Location

Stayed in July 2023

This hotel is very nice, and a cheap taxi from the city/bus stop. The staff go above and beyond, the breakfast is amazing and the rooftop restaurant is very nice with amazing views and great food. It has some sister hotels around like the garden one next door which is also great, and they give discount vouchers for these as a hotel guest. They also let us check out at 4pm since they had availability and at no extra cost.

Stayed in May 2023

The staff were friendly and helpful

Stayed in July 2023

At first my first room my shower was broken .. then they decided to give me new room .. the second room AC was not sufficient hahaha … but I didn’t ask for room switching I just asked for a fan and they provided that

Clean, good shower, flexible check out

Stayed in July 2023

Location was ok - limited dining choices within walking distance outside of the hotel

Nice hotel with clean comfortable rooms at a good price. Attached Garden restaurant was nicer than expected with good food and happy hour prices on draft beer. Staff was friendly and helpful

Stayed in June 2023

Broken sockets in the room, stains on the wall :(

Good breakfast and nice balcony view!

Stayed in May 2023