105 Crystal Drive, Retreat, Morant Bay P.O. St. Thomas, Jamaica, 18769822912 Belfast, Jamaica
#2 of 2 hotels in Belfast
Guests' ChoiceBased on 92 hotel reviews
7.0Cleanliness
8.1
Comfort
7.7
Location
8.2
Facilities
7.2
Staff
8.1
Value for money
7.7
Free WiFi
7.0
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End of dialog contentReviewed: 17 August 2025
Basil
United KingdomI'm not currently able to identify a dislike
The local breakfast was as expected. The small family run hotel requires that you place your breakfast request the night before and your evening meal request after breakfast. Housekeeping is done on a daily basis!
Stayed in July 2025
Reviewed: 6 May 2025
Basil
United KingdomPeace, views and total relaxation - must not miss-out the deliciously prepared meals
All meals were local and freshly prepared. All staff members and local chefs did their very best to meet our request. Perfect location sea and mountain views and complete relaxation.
Stayed in May 2025
Reviewed: 29 January 2025
Courtnay
CanadaThe Jamaican breakfasts were excellent - especially the ackee and salt fish and the callaloo. The fried dumplings were light and fresh. The escovitch with steamed bammy and the fried chicken were also excellent. The staff were friendly, efficient and low key. I had a restful and enjoyable time
Stayed in January 2025
Reviewed: 11 January 2025
Tony
United KingdomUnfortunately the pool was out of action no discount was provided for this shortfall of a main amenity offered by the venue We stayed on this trip 4 nights and on a couple of days the hot water was not very warm The TV system also did not work for a couple of days of our stay not the end of the world but it increased our reliance on WiFi which we found to be very slow and encountered a lot of buffering in utilising phone apps etc. I do hope they rectify the pool situation which appeared to be out of action for some weeks If not they need to update their facilities profile accordingly I would still recommend the venue despite these shortcomings especially for us it was the location aspect that mattered the most. Let's hope they resolve these issues before our next stay especially the pool.
We choose this venue for its location plus it has the advantage of a swimming pool. Towel service is very good and staff are generally helpful and friendly
Stayed in January 2025
Reviewed: 11 August 2024
Small
United KingdomThe facilities were outdated… the tv needs updating, need a vent in the bathroom, the door to the patio was faulty
The location
Stayed in August 2024
Reviewed: 28 May 2024
Renee
United StatesThe staff could put a smile on. The energy of the staff is low. The friend I had with me said she was afraid to ask for anything because the staff acted as if she was a bother. I myself could feel it but wasn’t bothered by it. I have a good relationship with the staff because it’s my second time there. My guest was definitely uncomfortable. I hope it changes because I book my American guests here. Everything else about the place is amazing. Location, view, pool available, great food.
Breakfast was good ambience was perfect!
Stayed in May 2024
Reviewed: 5 May 2024
Karen
United KingdomThe hotel owner needs to upgrade some of the furniture in the rooms and around the swimming pool area. The room patio door was difficult to open and shut. The patio was lovely but could use a chair and table to look at the view.
Well located, good size rooms and swimming pool. Exceptional staff who are an asset to the hotel.
Stayed in May 2024
Reviewed: 14 April 2024
Charlene
United KingdomThe reception staff that took over from Ms Browns shift. They were rude and dismissive, made it difficult for me to communicate with them. They were often sat outside chatting amongst themselves which meant I had to awkwardly break up the chat to request service. They could learn a thing or too from ms brown.
It was clean, quiet and comfortable. Ms Brown was warm friendly and kind. Nothing was too much for her. She executed excellent customer service. Security was good. The view from my room was beautiful.
Stayed in April 2024
Reviewed: 24 March 2024
Donald
JamaicaYou had to put in orders for dinner too far in advance but Fish Cove Restaurant and Bar was close by and you are able to get almost anything there. It’s less than 10 mins by car.
The room was clean, the room was sufficiently large, the room had sufficient sockets and spaces to work, the view from the room was awesome, I had a large private balcony, the ac worked and worked very well and the staff was pleasant and attentive without being overly friendly.
Stayed in March 2024
Reviewed: 25 February 2024
Dextor
CanadaI did not stay long enough for breakfast but the location was fine.
Stayed in February 2024
Reviewed: 13 February 2024
Renee
United StatesPool wasn’t cleaned daily
Beautiful landscape
Stayed in February 2024
Reviewed: 28 November 2023
Rosemarie
United StatesNot much TV channels to choose from
The breakfast was very good and the staff was wonderful; very friendly. They were very helpful. I had a family function which everyone enjoyed. The function room was nicely decorated by the staff. Because of the rain I did not get a chance to walk around the property but from what I saw I would go back.
Stayed in November 2023
Reviewed: 12 October 2023
Aljay
JamaicaBreakfast was good as always
Stayed in September 2023
Reviewed: 7 October 2023
Aretha
United KingdomThe ac in the room was very loud. The water was not always hot. Lighting in the room was quite dark.
The breakfast was excellent! Looked forward to it every morning. The hotel location was very good for ours needs.
Stayed in October 2023
Reviewed: 5 October 2023
Horace
United Kingdombreakfast not included in price
very quiet
Stayed in October 2023
Reviewed: 10 September 2023
Dianne
United StatesNo access to beach.
The Staff and the breakfast service. Rooms were clean.
Stayed in September 2023
Reviewed: 22 August 2023
Sheena
United KingdomPool wasn’t clean had leaves and sand in it. Interior looks dated and could do with modernising. Meal facilities needs to be more accessible as restricted currently.
Staff were friendly and always keen to assist. Having working aircon was amazing .
Stayed in August 2023
Reviewed: 18 July 2023
Shernette
United StatesBed was hard. Bugs in room. It looks like they have renovations going on, so the property didn't look as good as we were expecting.
Food was great! Compliments to the chef! Staff was friendly and very accommodating.
Stayed in July 2023
Reviewed: 5 July 2023
Suzzette
CanadaWhat I didn’t love about the room was the bed and the pillows where uncomfortable it was so hard. The bath room needs some tender love care with the cosmetic. The wall plug in the where limited.
What I did love was the worker was amazing and the place was very clean and the food was delicious how ever the service took forever.
Stayed in June 2023
Reviewed: 2 July 2023
Joyce
Canadano beach and a working pool, more comfortable bed and pillows, the bed was very ridged, none support pillows.
Breakfast was very good, however, you need to order overnight and service was very slow! they are willing to cook special food if you provide the raw material that they do not have in stock. That is a great service!!
Stayed in June 2023
Reviewed: 11 April 2023
Kevon
JamaicaThe payment requested on site differed from the comfirmed booking.com rate. The pool did not appear clean.
Room was clean, comfortable and was exactly as advertised. The hotel is located in a quiet, peaceful community. Staff was courteous.
Stayed in April 2023
Reviewed: 20 March 2023
Moulton
JamaicaNot all inclusive not even a drink or water in fridge at least offer package with breakfast and sell others
Room was ok
Stayed in March 2023
Reviewed: 1 January 2023
Mary
CanadaI didn't appreciate that the cost between booking.com and the site was inaccurate by $10usd per day.
Stayed in December 2022
Reviewed: 20 May 2025
Sherryl
United StatesUnprofessional staff members arguing within earshot of guests. Also, getting access to the property was a problem, the gates took forever to be opened. The meals need to be addressed, not good value for your money. The meals were tasty and attractive, but the serving was way too small.
The room was clean and cozy.
Stayed in May 2025
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