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Reviews of Toby's Resort 3 stars

1 Kent Avenue, PO Box 467, Montego Bay, Jamaica

#15 of 31 hotels in Montego Bay

Guests' Choice

Review score

Based on 974 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 28 August 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Internet was slow couldnt play the television The phone in the room was disconnected The room seem unusally cold as if water was underground creating a damp chill The ac was not used because the room was freezing

    I left before breakfast But the dinner before was very good

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Great location near to airport and Margaritaville.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Not all the plug sockets worked and the lighting in the room was quite limited.

    Superb location, nice food at the restaurant. Friendly staff.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    7.0
    For the price we paid (104 Euro) o.k. but I would rather pay 10-20 Euro more for more comfort
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Old furnitures, old bathroom

    Good atmosphere, in the center, well connected to restaurants, airport

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Towels could be cleaner and white not stained Pool needs some refurbishment General maintenance could be better locks on doors etc

    Location good Staff great Amenities reasonable Waterfall pool nice but could do with a facelift.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Overall positive stay at Toby’s!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    -wifi was hit and miss. Also prior to checkout we couldn't access the internet. Surely we should lose access at the time of checkout. -kettle wasn't boiling water and the hot tub was out of service. -missing article never showed up, despite me knowing where I left it.

    -location. Proximity to amenities, beaches, restaurants, the airport etc. -professional and respectful staff. Very good customer service. -grounds are well kept and the rooms were kept clean -the food in the kitchen was 10/10.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    7.0
    Short stay. Fit for my purpose. Not suitable for luxury stays but adequate as a rest stop.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Towels were supposed to be white but very stained and doesn’t look clean. Door locks bathroom and varanda not in good repair. Premise maintenance could be better Pools need draining and repainting

    Location of the property. Affordability of the accommodation

    Stayed in August 2025

  • Reviewed: 25 July 2025

    8.0
    I had a wonderful stay, the environment was quiet. The staff were friendly and polite
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi service was down 80% of my stay

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    There were ants in the room around the trash can and on the dresser. The TV didn't work with local TV, but you were given a fire stick which is all well and good but the Internet kept going out.

    Proximity to the beach and airport

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    A great place to stay at the end of our 8 week Caribbean adventure following the Australian Cricket team versus the West
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all.

    It had a good atmosphere that made our stay very pleasant. It was very close to the airport, the Main Street of Montego Bay and Sunset Beach.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Short weekend at Toby's Resort.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    In room tea n coffee station, they could provide 2 complimentary bottles of water to start your stay.

    Front desk staff were amazing, kind n helpful. Shuttle bus driver, Paul was very funny, friendly n polite. Restaurant n menu amazing. Food delicious n prices reasonable. Five minute walk to a lovely local beach. Airport close by but very, very, little plane engine disturbance. Slept well. There are 2 pools but i didn't swim. But saw other guests enjoying themselves. Pool bar. Lovely gardens n fruit trees. Short walking distance to local gift shops, supermarkets, bars, restaurants, Doctor's cave Beach (entrance fee), the famous Margaritaville restaurant n water sports complex. Casino. Usain Bolt restaurant, ice cream shops. Safe area. Patrolled by security n safety officers. Clean n orderly Hip Strip.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Toby's Resort is like staying with friends
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Twin bed was a little too firm after being sunburned.

    Toby's was highly recommended to me by a long-time guest. My friends and I had an amazing stay and plan to rerurn. The staff make you feel like you are coming to stay with friends. Mike at the bar and Carleen at the front desk are the best. It is very affordable and relaxing, close to shops, the beach, and nightlife. You can actually walk around and experience the city and people. They are in the middle of upgrading the rooms, so be sure to ask for a remodeled room by the main pool! The pools stay open 24/7 unless inclement weather, they are cleaning or spraying the grounds with mosquito repellant.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Superb
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Blackout curtains would have been nice. There was a very bright light that shone in the room.

    The location is great. The Staff at check-in was friendly and welcoming.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    7.0
    Over all my stay was good. I must say a big thank you to all the staff who made our stay comfortable by moving us into a
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathrooms needed safety mats and rails. Baths are very slippery and I sustained a fall and injured my right ankle.

    Most of the staff were friendly. Compliments to the chef. Food was well seasoned and authentically Jamaican.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Small pool

    Location was great

    Stayed in May 2025

  • Reviewed: 27 June 2025

    7.0
    good value mess. great portion sizes, good healthy authentic jamaican food
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 10 nights
    • Submitted via mobile

    the tv didn’t work properly but everything thing else more than made up for that.

    good value, clean, good food

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Live , Love, Laugh
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    A Couple of the Attitudes Of The Front Desk Employees It Needs T Change Badly, they Were Not So Bad , Before. It Need To Change. I Am There to Party , Enjoy & Relax.

    The Owner, The Keep up of the Property, & Mikey Very Respectful Staff ( Bartender)💯💯💯

    Stayed in May 2025

  • Reviewed: 8 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Too many mosquitoes. The toilet bowl leaks. On booking.com the price for the room was different from the price paid at the property. From $96 to $118.

    I like that there were basic amenities. The staff was friendly.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    My go to hotel in Montego Bay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 5 nights

    Jamaican breakfast at restaurant is excellent, bed is comfortable, room was very clean. I really appreciated that they brought a kettle to my room when requested.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    7.0
    A stay @ Mobay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Having Shampoo instead of body wash.

    It's location is ideal. Rooms could do with a little TLC.(paint/replacing damaged fixtures). Price of items in bar/restaurant could be a little cheaper.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    9.0
    Solid place to stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, not far from the airport, some shops and some beach options nearby. Decent sized room, nice staff, not too expensive

    Stayed in May 2025

  • Reviewed: 20 May 2025

    7.0
    Was worth the money I payed
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The gym wasn't suitable for regular use . The equipments were very worn out and not safe to use.

    Variation of food was good

    Stayed in April 2025

  • Reviewed: 7 May 2025

    9.0
    In all Toby is a great place for a short or long stay. The rooms are clean, Staff are nice and food is great.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    The water pressure in the bathroom be very low and the WiFi service as well.

    The area and location and food.

    Stayed in February 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Easy to get to from airport

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    It is a good place to stay to catch a flight on time, if you’re not from the Parish and working in the area. The staff i
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Limited parking, no mini refrigerator in the room (I wish they had this). No iron in the room (maybe I had to ask for one).

    It was close to where worked for the weekend. It is also close to getting food late hours in the morning. They have a restaurant that offers breakfast, lunch and dinner. They tried their best to accommodate me before check-in with consideration of my work hours.

    Stayed in May 2025

Showing 1 – 25

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