1 Kent Avenue, PO Box 467, Montego Bay, Jamaica
#15 of 31 hotels in Montego Bay
Guests' ChoiceBased on 974 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.7
Value for money
8.1
Free WiFi
7.0
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End of dialog contentReviewed: 28 August 2025
Claudia
JamaicaInternet was slow couldnt play the television The phone in the room was disconnected The room seem unusally cold as if water was underground creating a damp chill The ac was not used because the room was freezing
I left before breakfast But the dinner before was very good
Stayed in August 2025
Reviewed: 16 August 2025
Robert
United KingdomNot all the plug sockets worked and the lighting in the room was quite limited.
Superb location, nice food at the restaurant. Friendly staff.
Stayed in August 2025
Reviewed: 12 August 2025
Artur
LuxembourgOld furnitures, old bathroom
Good atmosphere, in the center, well connected to restaurants, airport
Stayed in August 2025
Reviewed: 10 August 2025
Angela
United KingdomTowels could be cleaner and white not stained Pool needs some refurbishment General maintenance could be better locks on doors etc
Location good Staff great Amenities reasonable Waterfall pool nice but could do with a facelift.
Stayed in August 2025
Reviewed: 10 August 2025
Anthea
United Kingdom-wifi was hit and miss. Also prior to checkout we couldn't access the internet. Surely we should lose access at the time of checkout. -kettle wasn't boiling water and the hot tub was out of service. -missing article never showed up, despite me knowing where I left it.
-location. Proximity to amenities, beaches, restaurants, the airport etc. -professional and respectful staff. Very good customer service. -grounds are well kept and the rooms were kept clean -the food in the kitchen was 10/10.
Stayed in July 2025
Reviewed: 7 August 2025
Angela
United KingdomTowels were supposed to be white but very stained and doesn’t look clean. Door locks bathroom and varanda not in good repair. Premise maintenance could be better Pools need draining and repainting
Location of the property. Affordability of the accommodation
Stayed in August 2025
Reviewed: 25 July 2025
Phylis
United KingdomWiFi service was down 80% of my stay
Stayed in July 2025
Reviewed: 24 July 2025
Elizabeth
United StatesThere were ants in the room around the trash can and on the dresser. The TV didn't work with local TV, but you were given a fire stick which is all well and good but the Internet kept going out.
Proximity to the beach and airport
Stayed in July 2025
Reviewed: 20 July 2025
John
AustraliaNothing at all.
It had a good atmosphere that made our stay very pleasant. It was very close to the airport, the Main Street of Montego Bay and Sunset Beach.
Stayed in July 2025
Reviewed: 15 July 2025
Marleiser
United StatesIn room tea n coffee station, they could provide 2 complimentary bottles of water to start your stay.
Front desk staff were amazing, kind n helpful. Shuttle bus driver, Paul was very funny, friendly n polite. Restaurant n menu amazing. Food delicious n prices reasonable. Five minute walk to a lovely local beach. Airport close by but very, very, little plane engine disturbance. Slept well. There are 2 pools but i didn't swim. But saw other guests enjoying themselves. Pool bar. Lovely gardens n fruit trees. Short walking distance to local gift shops, supermarkets, bars, restaurants, Doctor's cave Beach (entrance fee), the famous Margaritaville restaurant n water sports complex. Casino. Usain Bolt restaurant, ice cream shops. Safe area. Patrolled by security n safety officers. Clean n orderly Hip Strip.
Stayed in July 2025
Reviewed: 10 July 2025
Tonya
United StatesTwin bed was a little too firm after being sunburned.
Toby's was highly recommended to me by a long-time guest. My friends and I had an amazing stay and plan to rerurn. The staff make you feel like you are coming to stay with friends. Mike at the bar and Carleen at the front desk are the best. It is very affordable and relaxing, close to shops, the beach, and nightlife. You can actually walk around and experience the city and people. They are in the middle of upgrading the rooms, so be sure to ask for a remodeled room by the main pool! The pools stay open 24/7 unless inclement weather, they are cleaning or spraying the grounds with mosquito repellant.
Stayed in July 2025
Reviewed: 10 July 2025
Stephanie
United StatesBlackout curtains would have been nice. There was a very bright light that shone in the room.
The location is great. The Staff at check-in was friendly and welcoming.
Stayed in July 2025
Reviewed: 5 July 2025
Carlene
United StatesBathrooms needed safety mats and rails. Baths are very slippery and I sustained a fall and injured my right ankle.
Most of the staff were friendly. Compliments to the chef. Food was well seasoned and authentically Jamaican.
Stayed in July 2025
Reviewed: 30 June 2025
Monique
United KingdomSmall pool
Location was great
Stayed in May 2025
Reviewed: 27 June 2025
Woon
United Kingdomthe tv didn’t work properly but everything thing else more than made up for that.
good value, clean, good food
Stayed in June 2025
Reviewed: 9 June 2025
Theresa
United StatesA Couple of the Attitudes Of The Front Desk Employees It Needs T Change Badly, they Were Not So Bad , Before. It Need To Change. I Am There to Party , Enjoy & Relax.
The Owner, The Keep up of the Property, & Mikey Very Respectful Staff ( Bartender)💯💯💯
Stayed in May 2025
Reviewed: 8 June 2025
Tameka
JamaicaToo many mosquitoes. The toilet bowl leaks. On booking.com the price for the room was different from the price paid at the property. From $96 to $118.
I like that there were basic amenities. The staff was friendly.
Stayed in June 2025
Reviewed: 8 June 2025
Kosu
CanadaJamaican breakfast at restaurant is excellent, bed is comfortable, room was very clean. I really appreciated that they brought a kettle to my room when requested.
Stayed in June 2025
Reviewed: 1 June 2025
Jomay63
United KingdomHaving Shampoo instead of body wash.
It's location is ideal. Rooms could do with a little TLC.(paint/replacing damaged fixtures). Price of items in bar/restaurant could be a little cheaper.
Stayed in May 2025
Reviewed: 29 May 2025
David
AustraliaGood location, not far from the airport, some shops and some beach options nearby. Decent sized room, nice staff, not too expensive
Stayed in May 2025
Reviewed: 20 May 2025
Grant
CanadaThe gym wasn't suitable for regular use . The equipments were very worn out and not safe to use.
Variation of food was good
Stayed in April 2025
Reviewed: 7 May 2025
Antoinette
United StatesThe water pressure in the bathroom be very low and the WiFi service as well.
The area and location and food.
Stayed in February 2025
Reviewed: 7 May 2025
Leon
United KingdomEasy to get to from airport
Stayed in May 2025
Reviewed: 6 May 2025
Tajia
JamaicaLimited parking, no mini refrigerator in the room (I wish they had this). No iron in the room (maybe I had to ask for one).
It was close to where worked for the weekend. It is also close to getting food late hours in the morning. They have a restaurant that offers breakfast, lunch and dinner. They tried their best to accommodate me before check-in with consideration of my work hours.
Stayed in May 2025
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