9.1

Reviews of The Cliff Hotel 5 stars

West End Road, Negril, Jamaica

  • Kerby

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review

    There was this sense of

  • Coleen

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    The dinner menu needed variety after a few options and better desserts that meet the price point.

  • Dan

    Reviewed: 1 April 2025 · Stayed in February 2025

    Verified review

    Stunning place, gives solid White Lotus vibes. Amazing rooms, impressive main building, lovely (multiple) swimming pools, with many more places to sunbathe than there were guests. Astonishingly comfortable (and huge) bed. Ruthless air conditioning if you want it ;) The view from the seaside bar is something that doesn't get old - endless Caribbean sea, mixture of fishing & sailing boats and lots of seabirds. There are a couple of nearby hotels with exceptional restaurants if you get bored of the one in the hotel.

    Not much variety in the restaurant if you're staying for a week. The meal packages are deeply confusing (e.g. there's a lot not included in the breakfast deal) and not great value vs a la carte. That's about it, everything else is lovely.

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  • Belynda

    Reviewed: 5 January 2025 · Stayed in November 2024

    Verified review
  • Suelle

    Reviewed: 11 December 2024 · Stayed in December 2024

    Verified review
  • Tisa

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review

    Everything! The check in process was very efficient and welcoming. The overall atmosphere and landscaping of the property is absolutely amazing!

    I have no dislikes or complaints with this property.

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  • Sean

    Reviewed: 11 October 2024 · Stayed in October 2024

    Verified review

    Its location and situation relative to the Caribbean Sea (and some distance from the large resorts of Negril) and its staff.

    Limited Vege food choices at dinner.

  • Brown

    Reviewed: 7 October 2024 · Stayed in October 2024

    Verified review

    Everything was on point. From the security guard at the front (female) to the receptionist and the guy who took our bags to the room, onward. The place is clean, refreshing and so homely. The food was amazing and the restaurant staff was superb, especially Oniel. He played dominoes with us and made us feel a sense of belonging. Definitely coming back. A very elegant place to be.

  • Toney

    Reviewed: 30 September 2024 · Stayed in September 2024

    Verified review

    the food was great . and the location was wonderful

    some entertainment .

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  • Chloe

    Reviewed: 11 August 2024 · Stayed in July 2024

    Verified review

    The property was small but well kept. The cliff area was magnificent. It was on the west end and on the more quiet side of Negril. But it was close to Rick’s cafe and the pool area was beautiful and the room was nice.

  • Sashoya

    Reviewed: 11 August 2024 · Stayed in August 2024

    Verified review
  • Eureka

    Reviewed: 30 July 2024 · Stayed in July 2024

    Verified review
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  • Mettassebia

    Reviewed: 12 May 2024 · Stayed in April 2024

    Verified review

    Quiet, clean, relaxing, beautiful property, fantastic staff

    For a luxury hotel, hot water and water pressure were low, not surprising given the state of municipal water distribution in Jamaica at the current time Pool water level was lower than expected The pool floaties were really old and stained, did not fit the general ambience of the hotel

  • Emma

    Reviewed: 30 March 2024 · Stayed in March 2024

    Verified review

    Elegantly designed and spacious. Food was excellent especially the local dishes on the menu. Cliff setting was lovely and perfect for viewing sunsets. Service was excellent. Overall very relaxing.

    Food was great but expensive.

  • Karen

    Reviewed: 23 February 2024 · Stayed in February 2024

    Verified review
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  • Jonathan

    Reviewed: 21 December 2023 · Stayed in December 2023

    Verified review

    Nice property in a stunning location

  • Caroline

    Reviewed: 8 November 2023 · Stayed in November 2023

    Verified review

    The property was absolutely beautiful. Rooms were generous in size. The staff was amazing. The view was amazing. I loved the attention to detail. The spa staff were incredible. Carolyn was so sweet along with her other partner (sorry can’t remember her name). We loved it so much we extended our stay. We will come back.

    Property response:

    Hello Caroline - We are happy to hear that you had a great time with us. Thank you for choosing the Cliff Hotel and we are looking forward to your return!

    The Cliff Hotel
    15 November 2023
  • Liceika

    Reviewed: 2 November 2023 · Stayed in September 2023

    Verified review
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  • Matthew

    Reviewed: 2 November 2023 · Stayed in November 2023

    Verified review
  • Shane

    Reviewed: 8 October 2023 · Stayed in October 2023

    Verified review

    If you are looking for a quiet, serene and restful time, this is the best hotel. Having dinner at Zest during the sunset was sublime and the staff was very friendly and attentive. This is an amazing hotel with everything necessary to unplug, unwind and put years back on your life.

  • Eberechukwu

    Reviewed: 18 September 2023 · Stayed in July 2023

    Verified review
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  • Eberechukwu

    Reviewed: 18 September 2023 · Stayed in September 2023

    Verified review
  • 7.0 Good
    Ajay

    Reviewed: 24 August 2023 · Stayed in August 2023

    Verified review
  • Amari

    Reviewed: 20 August 2023 · Stayed in July 2023

    Verified review

    Beautiful property with the best cliff view on the island! The lounge area on the cliff is unmatched, the staff was very friendly and professions and the restaurant on site was superb.

    N/a

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