Some staff were not completely focused on the client. Some staff at the pool bar were more interested in watching TV. We also had a long wait time to check into our room because it wasn’t cleaned. Housekeeping was not as attentive during this visit compared to our first visit.

Property is beautiful- the grounds were immaculate.

Stayed in April 2025

The only thing I can say is the cabins are a bit dated

I can’t say enough, the layout of the cabins is great, the lush landscape all around the property, beautiful beach, lovely dining hall

Stayed in February 2025

The food was just ok

It was beautiful and relaxing

Stayed in January 2025

The ride from the airport to the resort was almost 2 hours on a very bumpy and crowded road, which I know is not the resort’s fault but something to consider. Some of the food was subpar. One day our room was not cleaned after we had put the “please make up our room” sign on the door, but we called and they sent someone right away.

We liked the size of the resort and seclusion of the bungalows. The staff were very friendly and helpful. The food was mostly good. The beach area was very nice with the bar and grill close by and a very attentive staff. The property was very clean and well maintained with a lot of different areas for socializing or just relaxing by yourselves.

Stayed in December 2024

Food was a bit repetitive but well cooked all the same. Staff were good.

Nice resort. I liked having the beach in another location.

Stayed in June 2024

The welcoming with Amanda.(loved the welcome drink). How Ms. Claudette always made sure we were good. Linton was an awesome bartender. Damian made sure we were settled on the beach and had everything. We loved the vibe and the resort. Can't wait to return, we felt like family!

Stayed in April 2024

Could have been a little more generous with the hand soap. But every time I left a note for our room organizer, she delivered it.

Best omelets we have ever eaten. Loved Paul the piano man.

Stayed in April 2024

Some cocktails too much sirup to speed making but would prefer juices and traditional approach.

Really nice grounds, Class open communal spaces - restaurants and bars . Beach lunch excellent. Breakfast very good.

Stayed in February 2024

The lunch menu selections were very limited.

Loved the location and the buffet style choices. The omelet station was excellent.

Stayed in July 2023

To get to the beach you have to cross the road

The rooftop

Stayed in July 2023

The buffet was perhaps less diverse and not as good in prior years, but the other dining on the resort was very good and there are plenty of options off as well.

Location is excellent, and the staff is always so accommodating, especially those who have worked at the resort for a number of years.

Stayed in May 2023

The mosquito fogging, the cockroach in my bathroom, not enough selection for fresh fruit

Everything exceeded our expectations!

Stayed in April 2023

This isn't the sunset's fault, but it's unfortunately not possible to walk the entire lengths of the beach (it took some convincing of the guards at the beach to let me cross...)

This is a gem in Negril. All the other places are awful concrete monsters. Sunset at the palms is a tranquil garden with charm. It's quiet, close to the beach, with super friendly staff, good food, a well equipped gym (you can get massages and other spa treatments, too, but I didn't). All the cabins a spacious, well equipped with awesome bathrooms and little balconies.

Stayed in February 2023

Even though there was daily spraying to eliminate mosquitos, I still managed to get a few itchy mosquito bites.

The staff was amazing; the food was excellent. We loved the feeling of staying in a treehouse in a tropical paradise. The landscaping and flowers were outstanding. Also, we LOVED the piano entertainment in the evenings.

Stayed in April 2023

nothing to not like

clean and airy

Stayed in March 2023

- A walk across the road to the beach - A drive away from all the attractions - Food wasn’t very good - All meals started with delay (one time we had to wait almost an hour to be seated for dinner)

It was great to be surrounded by nature

Stayed in February 2023

The Lotus restaurant which you have to book to us was nothing special, basically food from the buffet served in a fancier way. we also had to wait very long for our food. I also really wish the cocktails and drinks would be prepared properly with fresh ingredients rather than chemical pre mixed sugary syrups and mixers. Also they are served mostly in horrible plastic cups. Finally, the beach beds are uncomfortable and some of them broken. Could do with replacement.

I loved the tree hut style rooms. lots of privacy, and at night it really felt like we were sleeping in the jungle (. and I loved the sounds of frogs and birds (bring earplugs if you are a light sleeper). Clean and beautiful room. The food was good, but nothing extraordinary. The beach was very nice with incredible sunsets. The coffee from the coffee bar is great as well. In the Martini bar most nights a guy plays the piano, a lovely and cozy atmosphere and great to have a drink. We did the Catamaran trip organized by the hotel which we really enjoyed. Finally, thank you to Lorion from the restaurant service. You are wonderful.

Stayed in December 2022

Beautiful location and amazing food and staff. Very peaceful and quiet. we really enjoyed our 7 nights

Stayed in October 2022

Food not at the right level of quality and choices

Location is beautiful

Stayed in October 2022

not much entertainment

The privacy of the rooms

Stayed in July 2022

Room farther away from road. Too much road noise. Not exactly relaxing.

Stayed in February 2025

Breakfast was probably the best meal. we didn't care for any other meals. Room service was horrible of which you had to pay $15.00 for. The butler service did absolutely for us it really was a joke. The beach was across the street but it was only a couple of minute's walk. The resort was clean Don't think we would return Ther was no waiter service at the beach and had to walk to the bar and was giving these tiny glasses very disappointed with that

Very clean all service people were nice there was nothing special about the resort. Being adults only was very nice it was very quiet and peaceful

Stayed in February 2025

I don't like insects and mozies The depth of knowledge of the staff is limited. They have to go to the manager for small things

I like nature. The beauty of nature inspires me. I meditate. This gives me peace. Lyndon explained about the vegetation in the garden, staff at the reception was always helpful Amanda, Tarine Bianca, and Bell Boy were all wonderful people

Stayed in October 2024

Swimming pool

Staff

Stayed in March 2024