James Avenue 14, 0000 Ocho Rios, Jamaica
#15 of 18 hotels in Ocho Rios
Guests' ChoiceBased on 534 hotel reviews
6.6Cleanliness
7.4
Comfort
7.3
Location
7.0
Facilities
6.7
Staff
8.3
Value for money
6.9
Free WiFi
7.9
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End of dialog contentReviewed: 28 August 2025
Paulette
United StatesI did not like the location. It looks like in the hood very scary but once we got inside it was very nice.
Room was clean. The entrance door to the room need attention. I could look out into the hallway from inside my room. The gap was too wide. The bathroom was ok but the curtain kept touching me while I was showing. They need to use a C-rod so it give more space in shower.
Stayed in August 2025
Reviewed: 24 August 2025
Nelson
JamaicaThe staff and the place was very clean,it's actually my second time there.
Stayed in August 2025
Reviewed: 24 July 2025
Howard
JamaicaBreakfast and the beach
Staff was great, pool clean and warm Room was great, AC worked
Stayed in July 2025
Reviewed: 21 July 2025
Juliet
United KingdomNo Chester draws Room very small Not value for money of partial seaveiw room
Good food Nice staff
Stayed in July 2025
Reviewed: 18 July 2025
Behr_idol
JamaicaWifi inconsistent, tv was too small,and bathroom fairly too small could use an upgrade,room could use an upgrade also with options of kettle,iron and iron board,mini fridge or hair dryer and a bathroom mat would be good to avoid wet foot prints throughout the room. "Limited parking area even though it can not be help giving the location "
Scenery breathtaking, pool fun size,food,atmosphere very quiet, and location simply amazing ,bed was very comfortable also,staff were always smiling and attentive.
Stayed in July 2025
Reviewed: 7 April 2025
Orlando
Jamaicantn
the food the room and the staff
Stayed in April 2025
Reviewed: 6 April 2025
Tina
JamaicaThere was no bathroom mat present. The room light were very poor.
We checked in after 4 and the front desk person who checked us in was exceptional. She was very understanding, very polite, and made us feel welcome. She went above and beyond to make sure we were comfortable
Stayed in April 2025
Reviewed: 13 March 2025
Georgina
United KingdomBreakfast was decent but inconsistent, i.e when the chef was off it wasn't as nice and I was given reheated eggs instead of freshly made ones, which were gross. Staff were nice though and the next day, they made them fresh for me again when I requested it. It was hard to book things through staff and it felt as if the offerings for excursions i.e. going to the blue hole or ordering a taxi, were grossly overpriced so I ended up arranging things myself as there are taxis at the end of the road.
Mattresses were comfy, room was a decent size and comes with a nice view of the sea as well as a mini fridge. Property overall needs modernising and a lick of paint but was OK. Staff are very helpful especially Jodie who took me into town to take out money and go shopping which I appreciated. Breakfast is a good size and the location is on a quiet street in the heart of Ocho Rios near the clocktower.
Stayed in March 2025
Reviewed: 10 March 2025
Cheryl
JamaicaThe breakfast could have offered more choices. Also I tried to eat healthy therefore some form of seasonal fruits could be served as well. The servings could have been a little more for the protein. There were also noises coming from other properties in the wee hours of the morning which I know you have no control over, and finally I would like more secured parking. Please work on that.
The staffers were very pleasant, and polite especially, Alex. I would definitely rebook. On another note please indicate that GCT are not included in the prices shown online.
Stayed in March 2025
Reviewed: 27 February 2025
Philip
JamaicaBoth the room and bathroom lacked being equipped..the room needed towels, blankets, a table light ,kettle, cups and a chest of drawers to put clothes in. A table and chairs would have been nice. The bathroom had no face towels ,no soap etc...the staff was very obliging and helpful and the food very good...the parking terrible..one guest's car was broken into one night and a solution must be found for the flooding at the entrance..we had difficulty in getting to our car which had to be parked across the road.
Stayed in February 2025
Reviewed: 22 February 2025
Sandralee
JamaicaLimited parking
Well kept
Stayed in February 2025
Reviewed: 13 February 2025
Shanika
JamaicaAs for the room it was three of us ,only two towels.They could as let put two complimentary bottle water.
Breakfast coffee was cold,milk for the cereal wasn't chill.The omelet was not omeleting.
Stayed in February 2025
Reviewed: 29 January 2025
Grant
JamaicaThe room that I book I didn't receive that room.
Breakfast was good, love the location at the beach front
Stayed in January 2025
Reviewed: 27 January 2025
Taylor-gibbons
JamaicaROOM: No Floor Mats (Doors, bedside) ; no small fridge; lack of Bath Towels; BATHROOM: No Bath Mats; Tissue Holder was rather low and below Towel rack; MAIN AREAS: Floors were sometimes wet inside, balcony, walk areas... had to be rather careful lest you slide/fall.
Breakfast - great Customer Service - great Cleanliness - good View - great Staff - great (pleasant & attentive when approached)
Stayed in January 2025
Reviewed: 20 January 2025
Michelle
United StatesBeds were really hard, tv didn’t work, ac remote didn’t work, there were ants in our room, when the managers or owners (not sure which one they were) showed up everything changed from the way the workers were & did their job to the whole vibe. The owners or managers were pretty rude to us. The place was way better before they arrived.
Beautiful scenery, good food
Stayed in January 2025
Reviewed: 2 January 2025
Sarah
United KingdomVery small beach area , nothing in writing to say what was for breakfast so needs something to say what you are eating , only 2 towels on arrival for 4 guests , says parking and only 4 spaces for guests ., the balcony light didn't work
The location on the sea front , manager and staff very friendly and sorted out the issues we had when we arrived , food was nice but wasn't told before hand that the jamican breakfast cost not included in the free breakfast.
Stayed in December 2024
Reviewed: 30 December 2024
Nicholas
Trinidad and TobagoNo activities after 10 and when it rains the front floods which makes access to your vehicle extremely difficult without your feet getting wet . Streets need more lighting for security reasons, wasn't comfortable walking out so I drove most of the times
Hotel staff was friendly and the rooms was clean. Pool and bar was nice
Stayed in December 2024
Reviewed: 2 December 2024
Lynch
JamaicaThe parking outside of the venue
The entire beach/pool area
Stayed in December 2024
Reviewed: 17 September 2024
Stuart
United KingdomParking could be awkward when busy, if you want something different for breakfast you’ll have to ask. Difficult to get lunch some days as no chef on duty. No cable TV channels available. Facilities like darts and pool were quite outdated too and couldn’t really be used.
The view was amazing and the restaurant too, the food was great although limited items from the menu available, more variety is needed for breakfast (hope you like Frosties) Staff were attentive and always helpful
Stayed in September 2024
Reviewed: 14 September 2024
Stanley
CanadaNo complementary snack or drinks in room only one towels each per guest no face cloth to shower with 2nd time my family stay there will try other hotel next time breakfast could be better big flood at entrance to park car
Temperature of room nice pool area nice
Stayed in August 2024
Reviewed: 3 September 2024
Forbes
JamaicaNill
That fact that it was clean.. friendly staff
Stayed in August 2024
Reviewed: 22 August 2024
Henry
JamaicaMaybe the limited amount of meal choices
The hospitality was warm and welcoming The mixology did a great job in the bar
Stayed in August 2024
Reviewed: 17 July 2024
Nova
United KingdomBetter fans to be provided in rooms with no air conditioners.
Location is brilliant if you want to experience Ochi as a local. Shops, restaurants, transport and much more are within walking distance. Hotel is lovely with welcoming staff who are very helpful and provide a good service. Management are always available onsite and quick to resolve any issues a guest may have. Amenities are good and food and drinks at the bar are of high quality with fresh ingredients used. On the beach location good for relaxing and enjoying family time.
Stayed in July 2024
Reviewed: 6 June 2024
Cosmos
United KingdomThe fridge in the room was noisy Also the water pipes in the Bathroom filling up the toilet was noisy.
It was quiet
Stayed in June 2024
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