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Reviews of Sandy Haven Resort 4 stars

Norman Manley Boulevard, PO Box 3255, 000000 Negril, Jamaica

#36 of 54 hotels in Negril

Guests' Choice

Review score

Based on 98 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 31 December 2024

    7.0
    We had a great vacation despite some of the hotels shortcomings
    • Leisure trip
    • Couple
    • King or Double Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    No WiFi, a bit rundown, very slow service overall in all regards.

    Location, great oceanfront view

    Stayed in December 2024

  • Reviewed: 9 September 2024

    8.0
    Very very good experience
    • Leisure trip
    • Group
    • King or Double Room
    • Stayed 3 nights

    Dining availability. Limited menu and often incomplete ( No vegetables for a burger )

    Great room. Excellent and understanding front desk staff.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King or Double Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to have a bottle of water in the room. Would have been nice if the TV worked. Menu needs to reflect what is available,ie if item is not available take it off the menu.

    Clean rooms ,very roomy and comfortable. Bed was very comfortable for sleeping. Staff was friendly Food was excellent. Location was excellent ,on the beach. Was nice to have access to a gym.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Love my stay it was exceptional for the price.
    • Leisure trip
    • Couple
    • Deluxe Room - Ocean Front
    • Stayed 4 nights
    • Submitted via mobile

    Bar could play music consistently for a nice island vibes.

    Property was beautiful and clean. The staff was attentive and friendly. Definitely budget friendly.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King or Double Room with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    Restaurant was not open very often, no tv.

    Hotel room was amazing and could not request anymore from the staff. Felt welcome and was treated extremely well.

    Stayed in August 2024

  • Reviewed: 2 July 2024

    7.0
    The hotel rooms are big, comfortable and clean. The hotel is more like a category 3 hotel.
    • Leisure trip
    • Couple
    • King or Double Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The beach beds needs to be steamed cleaned and I. A better location. The beds looked dingy. The beach bed pictures on the website were misleading. The reason I booked this hotel was because the price was great and for the beach beds. I couldn’t use the beach beds because they looked unkept. My suggestion is to move the beach beds on the the beach and clean them. The shower is too small. I’ve never seen a shower that small for a couple. Needs more parking.

    The hotel is beachfront on a beautiful beach. The staff was very friendly and helpful. The check in was quick and efficient. They do charge a $200 refundable deposit.

    Stayed in June 2024

  • Reviewed: 23 May 2024

    7.0
    So much potential, but on the pricey side and some opportunities to improve.
    • Leisure trip
    • Solo traveller
    • King or Double Room with Ocean View
    • Stayed 5 nights

    The bar ran out of things often: ginger beer, tequila, some menu items. Breakfast was a little fruit and a bread basket but good coffee. I did not like the tour group they had the sunset cruise agreement with (we returned before sunset and not to the original launch location). They also allowed tour boats to anchor in their protected swim roped off area.

    The resort feels very upscale, with a very nice beach, enough lounge chairs, day beds, comfortable rooms, central location.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 4 nights

    The parking situation was a con for me. Also, there were water lock offs in the middle of the night (this could be seasonal but I think it would be prudent for a hotel to have a back up water tank and generator to avoid water lock offs).

    Very nice boutique hotel. Rooms were clean, continental breakfast, access to beach were positives

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Vent next door.

    Facility clean.

    Stayed in March 2024

  • Reviewed: 5 February 2024

    8.0
    Great location, cute rooms and wonderful staff made our stay relaxed and enjoyable- thank you Sandy Haven
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 4 nights
    • Submitted via mobile

    More staff for breakfast service. The staff were superb and friendly however they were overworked and in need of a few more staff members to make this service run smoother and guests didn’t feel left out or waiting too long. I would’ve like to have seen more TLC of the garden areas which I think l make a huge difference on entering any hotel

    Lovely welcoming reception with complimentary drinks. Bright airy rooms with good size terrace

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The fruits from the continental breakfast wasn’t sweet but not a big deal.

    Breakfast was delicious and the location is perfect.

    Stayed in December 2023

  • Reviewed: 20 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms need some maintenance. Paint etc. I didn’t love that there wasn’t an elevator to the third floor as I have some mobility issues. In fairness if I had did a little more research I could’ve known and booked a ground or second floor room. The front desk staff were less than friendly both checking in and out.

    The location was fantastic. The beach is absolutely beautiful. Bongo’s was nice. The grounds were well maintained. The servers and bartenders were lovely. Loved the pool too!

    Stayed in January 2024

  • Reviewed: 6 December 2023

    6.0
    I was very disappointed at this so called luxury hotel. I would not stay there again or recommend it to anyone.
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It shouldn’t call itself luxury. It is average at this point and not worth the money paid. TV stuck on one channel after reporting it twice I gave up. I received dirty towels one day. Bed and sheets are hard. The hotel is dated and needs an update. The front desk closes at 10pm

    The location was perfect. Along the 7 miles of Beach. Some of the staff were friendly.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 3 nights
    • Submitted via mobile

    When we arrived, we noticed television was making crackling sound so we called to have it fixed. They came and fixed temporarily but the noise returned right after they left. Safe didn’t work so that also had to be repaired. Deck boards on the back deck are rotted and need to be replaced. Rather than repairing, they use chairs and tables to cover the problem spots. All in all, the place was okay but needs a redo in a lot of worn out areas.

    Location was good. Reception area is very nice and rooms were acceptable.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    8.0
    Very comfortable, pool needs some help, it was dirty and no place to sit
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Showers leak a lot of water on the floor

    Location, good food, friendly staff

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    We love Sandy Haven and pray they come back to being a 4 or even 5 star. During our stay it felt like a 2 star. We do lo
    • Leisure trip
    • Couple
    • King Junior Suite with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Four years ago this hotel was so much better. The drinks & restaurants were amazing. I understand that Covid impacted the economy but honestly they need to maintain this place —-the outdoor furniture tables, chairs etc needs some attention as well as the pool & jacuzzi. As well the bars and restaurants. Used to be a lovely bar & restaurant—-:(

    It’s on the beach and our beachfront room was lovely. Lovely staff who do everything to keep the guests comfortable and happy.

    Stayed in November 2023

  • Reviewed: 12 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool wasn't available

    Locstion was good. Hot tub was excellent

    Stayed in July 2023

  • Reviewed: 20 June 2023

    8.0
    Beautiful boutique hotel on 7 Mile Beach
    • Leisure trip
    • Couple
    • Deluxe Room - Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    The service at Bongos was super slow! It took an hour to get our food, and we were the only people there! There was no explanation. Every question we had was met with “I need to check”: do you have champagne? Can you make a dark and stormy? Do you have lobster? The food was delicious when it finally came out, but it was hard to eat because the room was so hot. And then the power went out and the generator was so loud. We were told that the servers haven’t been getting their tips even though they were told they would at the end of the month, so we tipped them cash. The lunch was also painfully slow. Not sure what’s going on as staff to patron ratio more than adequate. Marley’s next door saved us the rest our stay! Super staff, great happy hour, yummy food, and spectacular ocean views especially at sunset!

    Professional appearance of the staff, beautifully appointed and spacious rooms, gorgeous views of the ocean with ocean front rooms, high ceilings.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    7.0
    My stay was short staff were pleasant and helpful
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It would have been nice if a kettle and iron was in room, in fairness I asked for an iron and was provided with one

    Breakfast was good pretty standard continental however did not cater for eating intolerances such as gluten free

    Stayed in May 2023

  • Reviewed: 19 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King or Double Room
    • Stayed 1 night
    • Submitted via mobile

    To expensive for what you get. For 270 $ a night Compare to others 120$ same thing 7 miles nice and clean. Was expecting a little bit more luxury for that price.

    To expensive for what you get. For 270 $ a night Compare to others 120$ same thing 7 miles nice and clean. Was expecting a little bit more luxury for that price.

    Stayed in May 2023

  • Reviewed: 20 March 2023

    8.0
    Sandy H is a great spot for adults! Great for a relaxing vibe (not a party vibe). The staff are super friendly and help
    • Leisure trip
    • People with friends
    • Junior Suite with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Pool was not busy but coûd have been a bit cleaner.

    The location is great! Sandy H is on the beautiful and clean beach and close to town as well. Food is well priced and beach bar is very good. The staff are friendly and helpful. Rooms are comfortable and clean. 7 min down the beach is Miss Lilly’s resto and beach bar which has a great vibe!

    Stayed in March 2023

  • Reviewed: 23 November 2022

    7.0
    Relax on the beach
    • Leisure trip
    • Couple
    • King Junior Suite with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Fabulous views from the third floor beach front rooms. We had a corner room which was large and comfortable. The staff was very helpful, especially Pops who seems to run the place. If you need anything just ask Pops! The outdoor furniture could use some sprucing up and the on-site food was disappointing. No problem though, there are lots of eateries near by. The beach bar next door has good food and the Patti man comes around every afternoon! Great location on the beautiful seven mile beach makes this a good choice.

    Stayed in November 2022

  • Reviewed: 20 November 2022

    6.0
    nice location for a visit to Jamaica, friendly staff and beautiful beach
    • Leisure trip
    • Couple
    • King or Double Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Although breakfast was included in the booking, it was actually only one choice of the breakfast menu (toasts, muffin and fruits), no consideration for food allergies of guests, food and drink menus were always limited/most of the stuff was out of stock for the entire stay, limited availability of towels at the beach / in the rooms

    good location with a beautiful beach, bars and restaurants all around (including local cuisine), rooms were spacious and nice, A/C in the room, staff was nice and welcoming

    Stayed in November 2022

  • Reviewed: 30 October 2022

    6.0
    The hotel food was very poor the staff where to lazy .
    • Leisure trip
    • Group
    • King or Double Room
    • Stayed 11 nights
    • Submitted via mobile

    The food choice was poor . the staff was very rude .

    the location

    Stayed in October 2022

Showing 1 – 25

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