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Reviews of Negril Palms 3 stars

Norman Manley Boulevard, 12345 Negril, Jamaica

#47 of 54 hotels in Negril

Guests' Choice

Review score

Based on 173 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.7

  • Facilities

    6.7

  • Staff

    7.6

  • Value for money

    6.8

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Showing 1 – 25

  • Reviewed: 19 August 2025

    7.0
    Hidden Gem
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish every room had access to kitchen it was disappointing that more money was required for that. Also for the kitchen on the property I think the prices for breakfast were too expensive

    Loved the location and how the property is designed very nice hidden gem . Loved the fact that the beach was so close and the palm tree were absolutely beautiful. Very clean property and well mannered staff

    Stayed in August 2025

  • Reviewed: 12 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The reception area was tacky with things in same that should be hid in a storage area

    The beach area with beach chairs and umbrellas and the beach is super nice

    Stayed in August 2025

  • Reviewed: 16 June 2025

    7.0
    Overall a 7-10
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The property could use some minor upgrades. Maybe a do not disturb sign on door, or screens over windows could help would misquotes.

    It’s very homey to me. It’s on the beach, not touristy and for the price you can’t beat it. Breakfast was good. You’re also close to other attractions; glass bottom boat, corvette jet boat ride, glass bottom boat drone pics, massages, horse back rides etc. Food on the beach. You’re a local

    Stayed in June 2025

  • Reviewed: 18 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    a bit too close to the highway. nighttime busy

    Stayed in May 2025

  • Reviewed: 17 May 2025

    6.0
    Very beautiful, nice beach, but very loud at night
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    There was a lot of noise at night, it led to nights of not so good sleep. Especially the birds chirping really loudly all night long kept us awake, but also honking and loud cars/motorcycles passing by. You could hear every person walk by, the noise cancellation was non-estistent, so it felt like we were constantly being watched/listened to.

    There were lots of very good, different restaurants nearby. The beach was very beautiful and people were friendly. We even got a room upgrade for free.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    6.0
    Great for a quick getaway but not posh
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    -Room and Beach Towel service was inconsistent and not available at times -Lobby closed between 9pm -7:30am ish -Food was salty -flying insects in room -fulfillment of housekeeping requests were inconsistent and sometimes addressed -pool closed during my entire stay

    -Proximity to beach -housekeeping staff was pleasant -beautiful grounds

    Stayed in May 2025

  • Reviewed: 2 May 2025

    6.0
    Short staff
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Service it took at least an hour to get your food

    Position

    Stayed in May 2025

  • Reviewed: 19 March 2025

    8.0
    Great location all staff was wonderful we loved Jamaica
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Bed was hard very uncomfortable

    Location and beach was wonderful

    Stayed in March 2025

  • Reviewed: 8 February 2025

    8.0
    Great location
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Only 2 soap in the bathroom. No shampoo no conditioner

    Great Location : next to sky lark hotel , close to Hilo supermarket and chiiibop ice cream

    Stayed in February 2025

  • Reviewed: 21 December 2024

    8.0
    The experience was good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was warm and friendly.

    Stayed in December 2024

  • Reviewed: 16 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 9 nights
    • Submitted via mobile

    Not as clean as it should be. Cockroach in room. Dirty sheets

    On the beach

    Stayed in December 2024

  • Reviewed: 5 August 2024

    6.0
    My stay was okay. I would stay there again for sure
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room I chose I didn’t get it. I wanted a room with 2 bed which I booked online and when I got there I have to settle for a room with one big king bed and I didn’t get a refund for the extra I paid for room with 2 beds.

    The drinks at the bar was okay. The beach was great. My kids had a blast this visit was for my son it was his birthday

    Stayed in July 2024

  • Reviewed: 28 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Food menu is very limited

    Room and property was beautiful

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Beautiful I would come back again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I have nothing that say that I didn’t like everything was good

    Beautiful

    Stayed in June 2024

  • Reviewed: 15 May 2024

    6.0
    The staff need to be trained on customer experience so that return for future stays.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool water was green and property should be better maintained.

    Food was great.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Great
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Missing shampoo and body wash

    Front beach

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    It was perfect for us.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    A free limited breakfast would hv been better. Fresh fruit, coffee and some sweeties should hv been provided for the price.

    Breakfast was overpriced, we did not eat

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    nice location, poor kitchen service, overpriced drinks, wonderful lifeguards at beach
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 9 nights

    krampy little bathrooms

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    One of the beds made a lot of squeaky sound, whether you brushed against it or sit. It was really annoying. The bedroom roof light wasn't working either.

    We love the nature part of it, the plants and the beach ⛱️.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Staff was wonderful!
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted via mobile

    Showers were intermittently cold/scalding, lighting was poor, no place for clothing.

    Beach was excellent, bed was very comfortable.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    6.0
    If you aren't a return guest, you do not get treated the same as a return guest.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn't get the room we reserved. The one we got was super small. The bathroom door knob was broken and wasn't repaired. Food took FOREVER as well as food orders not put in correctly but again, the food was delicious!!

    Front desk was great! Food superb!

    Stayed in February 2024

  • Reviewed: 26 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    For the price, ($200usd per night) I'm afraid I'm going to have to demand hot water. The kitchen was boring, too. 😞

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    The location was adequate for a night, but we would not stay there for an extended period.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    The room was probably a little overpriced for what it was. The restaurant at the hotel and the ones in the surrounding area were extremely overpriced. While it is understandable that their prices are inflated for tourists, the prices were much more than expected, exceeding what we would expect to pay in a tourist area in the States.

    The staff was nice, and the facilities were okay, for what they were. It did seem like some renovations were underway. It was a decent place to stay for a night, with adequate security, but it is not somewhere we would like to stay for an extended period. There was a grocery store within walking distance, which was convenient.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The property was dirty, the floors had the same trash on the day we arrived as the day we left. Some other people staying were very loud. Playing loud music at the beach an drunken shouting at night.

    Room was nice, close to the beach.

    Stayed in December 2023

Showing 1 – 25

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