Reviews of The Caves 5 stars
Light House , Negril, Jamaica

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Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewAmazing staff!!!!
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewCustomer service was unmatched, every single worker you came in contact with gave a warm welcome. This was home away from home. I was celebrating my birthday and it they made it xtra special, I mean a certificate as well that I planned on laminating. "This is vacating on the Caves in comfort ".
That my stay was too short 😊
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBest food on the island!
Would've been nice to have tv on the room for options
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewWe love our stay the staff are the best very helpful & welcoming!
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewSea, Accommodation service, drinks, exceptional place
Nothing to say
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewTheir staff are so tentative. I just love this place. There are only like 11 cottages, and place is just serene, and relaxing. It's like a retreat.
I did not like that there was not a longer step to get into the water because there is no beach. They should make the steps lower so you do not have to jump off. It needs to go lower into the water.
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThe location and design are stunning! This is the hotel for those whose tastes run to traditional, organic, natural and homespun. Nothing corporate or soulless here! A place out of time with a real old-fashioned Jamaican vibe, and sustainability- and conservation-conscious. So many lovely little touches. The rum taster session in the underground cave was especially cool! The band who played us Bob Marley songs under the stars.... The staff were all, without exception, super friendly and helpful. New friends were made! The place feels like a family, complete with lovely family of tiny cats ❤️
NA
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewEveryone was so so friendly and welcoming. The food was amazing. Didn’t realise it was all inclusive until we got there but it was amazing!
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewBeautiful location, incredibly friendly staff! Good food
Bathroom a bit run down, room a little stuff upon arrival but fine once we aired it out
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewI enjoyed all of the staff. They were all personable, polit and treated all of us with care. Ensuring we all ate and enjoyed our time there. I also really enjoyed the food. It was amazing. This was an unexpected amazing resort. I appreciate all the front desk staff working with me and my family and accommodating all of our needs and wants.
The rooms needed a deep clean. The fans were dirty and there was dust and dead bugs throughout the rooms. Also, at night bugs were biting me while I was in the bed. Maybe putting canopies on the beds.
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewFantastic location. Super friendly staff. Delicious food. The Caves is as good as all the previous reviews have said.
Nothing.
Thank you for such an amazing review, we are delighted that you joined us!
Reviewed: 19 August 2024 · Stayed in July 2024
Verified reviewReviewed: 3 August 2024 · Stayed in July 2024
Verified reviewIt is so quiet and serene. There are very few other guests so it almost feels like having the place to yourself. The staff is incredible and really goes out of their way to make your stay amazing. The food was also fantastic.
Thank you so much for your amazing review, we thank you, and always strive to exceed our guests expectations.
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewNothing to complain about. Nice staff and great facilities.
No guest rule.
Thank you for the amazing review, we do hope you come again!
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewThe staff was really exceptional, the location amazing!
Thank you for the amazing review, we do hope you come again!
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewReviewed: 19 March 2024 · Stayed in March 2024
Verified reviewUnbelievably beautiful and tranquil. The perfect place to unwind and just enjoy the beauty.
There’s no beach, which was fine for us, but could be challenging for folks who aren’t comfortable in deep water or climbing up and down ladders.
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewThe place is gorgeous, small boutique hotel with privacy! The service was best in class! Amazing views of the rocks, 360 degrees beach view, great food! The waiters and the chef were very flexible and paying attetion to special diet! We also did the cave dinner a great highlight of our stay!
Nothing everything was excellent! If you looking for a beautiful place on the coast with privacy this is your place!
Thank you for this amazing review, we hope to see you soon again! One Love, The Caves!
Reviewed: 18 January 2024 · Stayed in January 2024
Verified reviewLocation, location, location
Rooms poorly maintained. Bathroom at the level of a 1* hotel Cold water in the morning, quasi boiling at night. Impossible to mitigate with cold water pipe as only a few drops were running. All inclusive with no service outside meals.
We are happy to know you like the location! We are sorry about some of the issues you have faced, but we will do our best to continue improving upon the product! One Love, The Caves.