9.4

Reviews of The Caves 5 stars

Light House , Negril, Jamaica

  • Cloé

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Amazing staff!!!!

  • Wildrose

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Customer service was unmatched, every single worker you came in contact with gave a warm welcome. This was home away from home. I was celebrating my birthday and it they made it xtra special, I mean a certificate as well that I planned on laminating. "This is vacating on the Caves in comfort ".

    That my stay was too short 😊

  • Cortnie

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Best food on the island!

    Would've been nice to have tv on the room for options

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  • Ambria

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    We love our stay the staff are the best very helpful & welcoming!

  • Emma

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Pavlína

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Sea, Accommodation service, drinks, exceptional place

    Nothing to say

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  • Shereka

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    Their staff are so tentative. I just love this place. There are only like 11 cottages, and place is just serene, and relaxing. It's like a retreat.

    I did not like that there was not a longer step to get into the water because there is no beach. They should make the steps lower so you do not have to jump off. It needs to go lower into the water.

  • Wherethedevilarewe

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    The location and design are stunning! This is the hotel for those whose tastes run to traditional, organic, natural and homespun. Nothing corporate or soulless here! A place out of time with a real old-fashioned Jamaican vibe, and sustainability- and conservation-conscious. So many lovely little touches. The rum taster session in the underground cave was especially cool! The band who played us Bob Marley songs under the stars.... The staff were all, without exception, super friendly and helpful. New friends were made! The place feels like a family, complete with lovely family of tiny cats ❤️

    NA

  • Pandora

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Everyone was so so friendly and welcoming. The food was amazing. Didn’t realise it was all inclusive until we got there but it was amazing!

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  • Lucy

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review

    Beautiful location, incredibly friendly staff! Good food

    Bathroom a bit run down, room a little stuff upon arrival but fine once we aired it out

  • Kristina

    Reviewed: 11 February 2025 · Stayed in February 2025

    Verified review
  • Kathlene

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review
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  • Morghan

    Reviewed: 5 December 2024 · Stayed in December 2024

    Verified review

    I enjoyed all of the staff. They were all personable, polit and treated all of us with care. Ensuring we all ate and enjoyed our time there. I also really enjoyed the food. It was amazing. This was an unexpected amazing resort. I appreciate all the front desk staff working with me and my family and accommodating all of our needs and wants.

    The rooms needed a deep clean. The fans were dirty and there was dust and dead bugs throughout the rooms. Also, at night bugs were biting me while I was in the bed. Maybe putting canopies on the beds.

  • Renee

    Reviewed: 11 October 2024 · Stayed in October 2024

    Verified review
  • Paua

    Reviewed: 5 October 2024 · Stayed in September 2024

    Verified review
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  • Justin

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review

    Fantastic location. Super friendly staff. Delicious food. The Caves is as good as all the previous reviews have said.

    Nothing.

    Property response:

    Thank you for such an amazing review, we are delighted that you joined us!

    The Caves
    17 September 2024
  • Matty

    Reviewed: 19 August 2024 · Stayed in July 2024

    Verified review
  • Amanda

    Reviewed: 3 August 2024 · Stayed in July 2024

    Verified review

    It is so quiet and serene. There are very few other guests so it almost feels like having the place to yourself. The staff is incredible and really goes out of their way to make your stay amazing. The food was also fantastic.

    Property response:

    Thank you so much for your amazing review, we thank you, and always strive to exceed our guests expectations.

    The Caves
    17 September 2024
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  • Mahalia

    Reviewed: 30 June 2024 · Stayed in June 2024

    Verified review

    Nothing to complain about. Nice staff and great facilities.

    No guest rule.

    Property response:

    Thank you for the amazing review, we do hope you come again!

    The Caves
    17 September 2024
  • Vanessa

    Reviewed: 2 June 2024 · Stayed in May 2024

    Verified review

    The staff was really exceptional, the location amazing!

    Property response:

    Thank you for the amazing review, we do hope you come again!

    The Caves
    17 September 2024
  • Francesco

    Reviewed: 9 April 2024 · Stayed in April 2024

    Verified review
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  • Kate

    Reviewed: 19 March 2024 · Stayed in March 2024

    Verified review

    Unbelievably beautiful and tranquil. The perfect place to unwind and just enjoy the beauty.

    There’s no beach, which was fine for us, but could be challenging for folks who aren’t comfortable in deep water or climbing up and down ladders.

  • Lelia

    Reviewed: 25 January 2024 · Stayed in January 2024

    Verified review

    The place is gorgeous, small boutique hotel with privacy! The service was best in class! Amazing views of the rocks, 360 degrees beach view, great food! The waiters and the chef were very flexible and paying attetion to special diet! We also did the cave dinner a great highlight of our stay!

    Nothing everything was excellent! If you looking for a beautiful place on the coast with privacy this is your place!

    Property response:

    Thank you for this amazing review, we hope to see you soon again! One Love, The Caves!

    The Caves
    5 February 2024
  • Sylvie

    Reviewed: 18 January 2024 · Stayed in January 2024

    Verified review

    Location, location, location

    Rooms poorly maintained. Bathroom at the level of a 1* hotel Cold water in the morning, quasi boiling at night. Impossible to mitigate with cold water pipe as only a few drops were running. All inclusive with no service outside meals.

    Property response:

    We are happy to know you like the location! We are sorry about some of the issues you have faced, but we will do our best to continue improving upon the product! One Love, The Caves.

    The Caves
    5 February 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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