Amazing staff!!!!

Stayed in July 2025

That my stay was too short 😊

Customer service was unmatched, every single worker you came in contact with gave a warm welcome. This was home away from home. I was celebrating my birthday and it they made it xtra special, I mean a certificate as well that I planned on laminating. "This is vacating on the Caves in comfort ".

Stayed in June 2025

Would've been nice to have tv on the room for options

Best food on the island!

Stayed in June 2025

We love our stay the staff are the best very helpful & welcoming!

Stayed in June 2025

Nothing to say

Sea, Accommodation service, drinks, exceptional place

Stayed in June 2025

I did not like that there was not a longer step to get into the water because there is no beach. They should make the steps lower so you do not have to jump off. It needs to go lower into the water.

Their staff are so tentative. I just love this place. There are only like 11 cottages, and place is just serene, and relaxing. It's like a retreat.

Stayed in May 2025

NA

The location and design are stunning! This is the hotel for those whose tastes run to traditional, organic, natural and homespun. Nothing corporate or soulless here! A place out of time with a real old-fashioned Jamaican vibe, and sustainability- and conservation-conscious. So many lovely little touches. The rum taster session in the underground cave was especially cool! The band who played us Bob Marley songs under the stars.... The staff were all, without exception, super friendly and helpful. New friends were made! The place feels like a family, complete with lovely family of tiny cats ❤️

Stayed in April 2025

Everyone was so so friendly and welcoming. The food was amazing. Didn’t realise it was all inclusive until we got there but it was amazing!

Stayed in March 2025

Bathroom a bit run down, room a little stuff upon arrival but fine once we aired it out

Beautiful location, incredibly friendly staff! Good food

Stayed in February 2025

The rooms needed a deep clean. The fans were dirty and there was dust and dead bugs throughout the rooms. Also, at night bugs were biting me while I was in the bed. Maybe putting canopies on the beds.

I enjoyed all of the staff. They were all personable, polit and treated all of us with care. Ensuring we all ate and enjoyed our time there. I also really enjoyed the food. It was amazing. This was an unexpected amazing resort. I appreciate all the front desk staff working with me and my family and accommodating all of our needs and wants.

Stayed in December 2024

Nothing.

Fantastic location. Super friendly staff. Delicious food. The Caves is as good as all the previous reviews have said.

Stayed in September 2024

It is so quiet and serene. There are very few other guests so it almost feels like having the place to yourself. The staff is incredible and really goes out of their way to make your stay amazing. The food was also fantastic.

Stayed in July 2024

No guest rule.

Nothing to complain about. Nice staff and great facilities.

Stayed in June 2024

The staff was really exceptional, the location amazing!

Stayed in May 2024

There’s no beach, which was fine for us, but could be challenging for folks who aren’t comfortable in deep water or climbing up and down ladders.

Unbelievably beautiful and tranquil. The perfect place to unwind and just enjoy the beauty.

Stayed in March 2024

Nothing everything was excellent! If you looking for a beautiful place on the coast with privacy this is your place!

The place is gorgeous, small boutique hotel with privacy! The service was best in class! Amazing views of the rocks, 360 degrees beach view, great food! The waiters and the chef were very flexible and paying attetion to special diet! We also did the cave dinner a great highlight of our stay!

Stayed in January 2024

Maybe because of the weather or the room is not well ventilated the bed is very wet and make us felt uncomfortable.

It is a small boutique hotel: the area is designed well with the cliffs. All the guest houses are charming both interior and exterior. The meals are good. Especially the hotel guests can drink and eat free of charge in all the liquor , soft drinks and meals. The staffs are very friendly, especially the boys in restaurants are extremely nice. The whole hotel is quiet and it’s a nice place to relax.

Stayed in December 2023

Maybe if I had to choose one thing it was that it was such a peaceful vibe but Rick’s cafe is not too far off with a lot of noise. But it doesn’t go late into the night so cannot complain. Also, sometimes you want to dance :)

Stunning views, quiet, quality food, wonderful service, peak relaxation!!!

Stayed in August 2023

The rooms don’t have tvs which can be a good thing if you want to completely disconnect but for me I would have enjoyed taking a break from the sun and laying in bed and watching movies or tv.

The property is gorgeous with lots of vegetation and flowers. They have lounge chairs at different locations on the caves so you can lay out oceanfront. The food was immaculate, prepared fresh for you for every meal.

Stayed in July 2023

nothing

The location, the staff and service, the food

Stayed in April 2023

A bit pricey

Picturesque location, great for cliff jumping and snorkeling, friendly staff

Stayed in April 2023

We loved everything!

The Caves is an amazing place! From the customer service to the authentic amazing Jamaican food and of course the drinks! Truly magical vacation in a unique boutique style resort.

Stayed in April 2023

lack of shade late afternoon. room needed updating , repainting.

the setting was lovely. the best to be honest. lack of shade late afternoon but got around that. our room was a bit tired. needed. new coat of paint and repairs. it was ‘next on the list’. the staff were unbelievably friendly and helpful. the best service I’ve had in a long time.

Stayed in December 2022

Rooms poorly maintained. Bathroom at the level of a 1* hotel Cold water in the morning, quasi boiling at night. Impossible to mitigate with cold water pipe as only a few drops were running. All inclusive with no service outside meals.

Location, location, location

Stayed in January 2024