7.4

Reviews of Altamont West Hotel 3 stars

33 Gloucester Avenue, Jamaica Montego Bay, Jamaica

  • Murray

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The front desk clerk lacked good customer service.

  • Lawrence

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Location

    Building needs more lighting

  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    It was super clean but in comparison to other stays i have had, at a similar price point , some things were a bit dated. I would stay here again without hesitation because the staff was super amazing. They were genuinely nice.

    Dated bathroom/ shower

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  • Jeremy

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Size of the suite was spacious with a good size bed. Breakfast was good although the staff could be a bit more pleasant. Clean room, nice toiletries Good location, close to doctors cave and harmony park. Good security

    I stayed in a suite, one of the TVs didn’t work and after asking several times for someone to fix it I gave up. Some staff could be more pleasant especially the restaurant staff. No elevator. There is literally a beach across from the hotel but it really needs a clean up.

  • Sabrina

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The location & the patio that had great views of the ocean.

    Having to walk to Hotel 39 for breakfast and the young lady in the Altamonte dining room wasn’t very friendly.

  • Angella

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review

    Location and Breakfast was great.

    The door wasn’t sealed properly so we could hear every car that drove by night or day.

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  • Rovaughn

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Karen

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Gregory

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Staff was great, quite pleasant and accommodating.

    Leaking water tap in shower.

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  • John

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    An authentic and interesting hotel with some history, a great location opposite the beach, close to the town but not noisy. Very friendly and helpful staff.

  • Tamara

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Mini fridge in room. Microwave. Location perfect. Place was clean and it came with breakfast.

  • Sandya

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
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  • Mahase

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • Omaira

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    No one bothered us very respectful staff

  • Marvin

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The room

    There is nothing I didnt like

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  • 7.0 Good
    Junia

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Janiswilson

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review

    Helpful staff, clean room,

    Limited availability for meals

  • Samesha

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
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  • Karen

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • Holmes

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Friendly

    Everything was good

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  • Neil

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Check in was easy. Parking is tricky as the space is small. Original room was 103 - ground floor, beside the road and very noisy. They agreed to reclocate me to another room. 313 was quieter but has no window so quite dark but for 1 night t was fine.

    It was a little pricey for what it is.

  • Lady

    Reviewed: 3 July 2025 · Stayed in May 2025

    Verified review

    Everything was exceptional. The breakfast was amazing. Breakfast is also free. Friendly helpful staff. Clean room. Nice warm pool. If the pool has a lot of leaves just ask them to clean it for you and they will. The hotel is better than the pictures online.

  • 7.0 Good
    Alphonso

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Near to where I was having a meeting

    The room was small for that size bed

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  • Baker

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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