Reviews of Hillview At Mystic Ridge
DaCosta Drive, Ocho Rios, Jamaica
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPlace was quiet and peaceful
The shower The tub needs upgrading
Good day, we are grateful for your feedback in will aid future upgrades.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewDidn't have breakfast there.
The air conditioner took a while for us to feel it because of its location. Being the attic, the location of the bed, and the height of the roof, did give me a few head contact.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe restaurant was being renovated so I don't know.
I think the place needs an overall refurbish, also the furniture and fixtures were run down and utensils should be replaced instead of patched with tape .
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewI liked that the property was safe and it had a view that overlooked the town
we are thrilled your stay was pleasurable, do have a wonderful year.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewno breakfast was provide
the facility needs to fix up properly it needs good management to be in control, back in the days it was the thing I can remember when it was comfort inn until changes happened to crane ridge now it is Hillview.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt was not worth the money I was charged. And I had a pay and unknown deposit of $100 I don't think I liked anything about it
I didn't like anything about it.
We wish you had communicated what exactly you did not like about your stay with us. Unfortunately, you have not identified yourself either so we could have a look at any report you would have made during your stay. Please note the 100us was not a charge but a hold on your card for any incidental or damages. Unless you have damage sometime, the amount would have already been released and you can now use the 100usd that was on hold. You may have misunderstood the details of the 100us and what we meant by hold on to your card. That ok. Be safe.
We wish you had communicated what exactly you did not like about your stay with us. Unfortunately, you have not identified yourself either so we could have a look at any report you would have made during your stay. Please note the 100us was… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe room r good and the grounds and pool pretty clean
The staffs were very nice they called an update us with information and check if things was OK with us, I like that.
Good afternoon, thank you for your feedback as it aids in improving customer experience. Do have a wonderful day, do hope to see you again.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe restaurant was closed
No phone in the room and location to restaurant
Good afternoon, we apologize for the inconvenience during your stay. thank you for your feedback, its is most appreciated for future updates, we do hope your stay is better next time around.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThank you for your valued feedback, hope to see you again.
Reviewed: 9 April 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewOur stay was very good . Please consider building Shed for the walkway toward the units that can’t drive up to, had to walk in the rain with our luggage from the unit to the car.
Good afternoon, thank you for taking the time out to give us some feedback. We are sorry to hear about your unforeseen downpour, it has been our pleasure to host you. Do enjoy the rest of your year
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewEnvironment and peace of mind
Restaurant
Good day, it was a pleasure to have had you, hope to see you in the future.
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified review