No option of breakfast, no microwave or kettle in room as promised. The gate man was not very helpful and told us it was easy to stand on the main road and get a taxi, but after 20 mins waiting and a local telling us we would be stranded in the town and not be able to get back we decided to drive. As two female travellers, this could have been quite dangerous for us to go to the town without our car as we would have been stranded in the town. It was such a shame because the place could be so nice if the renovation work that they tell you was going on was actually going on, but it's not just a get out for the lack of maintenance etc.

I liked the fact that it was right next to the beautiful French Man's Cove Beach.

Stayed in July 2025

Needs more improvement with rooms, doors, bathroom drainage, cleaning the slide doors

The beach, landscape, stone wall

Stayed in April 2025

The facility and fixtures were very dated. Could also use some fresh paint. The upholstery in and out of the rooms could be washed. Very disappointing

Beautiful location and landscape

Stayed in January 2025

I think their kitchen needs to be upgraded to a full kitchenette with modern amenities and esp a full functioning stove. This is so that guest can adequately cook for themselves rather than to pay extra cash again to order food, esp. when u have kids and there needs to be more cooking. I also think a laundry combo set could be added esp for persons who are on an extended stay.

I loved the location and the property. It was simply relaxing and close enough to Port Antonio to get needed items.

Stayed in May 2024

The property is a bit rundown and could use renovation

Location is excellent

Stayed in April 2024

The he e curtains were dirty and kitchenette needs an upgrade. We booked a sea view villa but was unable to see the sea as the overgrown shrubs were hiding it. It would be great to prune the trees and shrubs in that area and the sitting area/patio outside the villa

The views and beach

Stayed in December 2023

The facilities were ancient.

The grounds were beautiful and the beach was really clean.

Stayed in July 2023

The property is very dated and could use some renovation. Persons must be prepared for no TV in the rooms ( though you can pay to have a TV in the room). Also, the walls are very thin, so if you have a loud neighbour, you are in for a noisy time.

The location by the beach

Stayed in April 2025

The bathroom fixtures no tv why do we have to pay to rent a tv? The cupboard needed cleaning as they are messy with lizards and roach mess

The peace and serenity the access to the beach was perfect

Stayed in June 2025

Murdock from your onsite security needs more training in customer service!

The view that this resort has is amazing! The staff is always so nice. This was actually my second time staying here at Frenchmans Cove in Jamaica. I booked this stay for my lover/ex Shamar and boy did we have a time! :) looking forward to my next stay.

Stayed in March 2025

While the buildings on the property are dated, they are not maintained properly. Tiles are falling off walls, beautiful wood panels are rotting, paint peeling and fixtures are broken.

Beautiful resort with one of the best beaches in Portland. There are large landscaped lawns that are set against lush fauna across the property. This is a nature lover’s paradise.

Stayed in April 2025

Breakfast terrible coffee taste like bleach, beer at the after not cold , very bad organised . Villas very old no tv. I believe at the 60’s or 70’s was amazing place but now is it in need to fix up before you charge 300 íes a night . One time experience , never again

The beach is very very nice . Lady’s at check in are nice educated good service from them . Rest need improvement before it run down completely.

Stayed in March 2024

The cleanliness of the villa. Specifically the kitchen was dirty. Additionally there was a cockroach found in the room. Everything else could have been overlooked but the room was not cleaned properly.

the beach

Stayed in February 2024

Rooms are dated and in dire need of an upgrade. No WiFi , poor reception, no back up generators to assist with outages. Would not recommend with kids. Villa was isolated and some doors weren’t able to be locked.

Location

Stayed in February 2024

Awful staff and property

A SCAM REFUSING TO GIVE MONEY BACK FOR A TRIP WE DID NOT STAY!!! They had no other room and the room we saw was disgusting.

Stayed in December 2023

We did not stay the room was so bad and now they are ignoring both myself and Booking.com to refund the money. Dont believe the photos!!!

Disgusting and not fit for purpose

Stayed in January 2024

Pictures didn't resemble room given in what looked like an out of date storage unit, lonely dark and over ru with cockroaches. We complained and after duress given a small villa, which seemed much better until raw sewage came up through the shower plug hole.. could nit shower obviously. Small villa also had extremely noisy generator.. don't rent under par places, had to pay in advance for below standard accommodation so no refunds offered.. we would have moved if we could have got our money back. No duty manager on site and no response from her either the Western family from Texas ought to consider total refurbishment.

While the grounds and access to beach

Stayed in January 2024

A palmetto bug in the bathroom, which the gentleman who greeted us doubted declaring I was an excitable woman (or something equally derogatory. Maybe some bottled water in the fridge would have been a nice gesture, since your letter said the water was too brackish to drink. The sliding doors did not slide much.

Clean towels and beautiful scenery. The plaques on the almond and Barringtonian(?) trees were informative, The beach was close.I loved seeing the stars. Rooms were spacious.

Stayed in January 2024

We could have gotten at least a bottle of water in the room because they knew, we didn't know until we got there that the water in the area is brackish - they have that sign up in the bathroom. Good thing I had a bottle with me but by morning I needed another, I asked at the reception area they said they didn't have any. They should have informed us that they are renovating. I knew it isn't all inclusive but I didn't know we had to leave the property to get food. The fact that they had no restaurant on property was very disappointing. Good thing is that a restaurant is across the road but still a good distance from our room, we couldnt walk. The room is okay, but the kettle wasn't working. So again to the restaurant for tea, by the time i got a kettle it was time to check out - very inconvenient. The partition in the room at the Great House is probably dry wall or ply board - very thin - We could hear all the conversation from the moment our neighbours stepped in - they woke us up after 10pm and at day break again - very loud. What was also disappointing is that i had to pay $400 for two beach chairs when we went to the beach - And I was saying to my spouse so what really am i paying for - I pay US$170 for one night and I can't get a bottle of water and I really came for the beach and as a registered guest I go to the beach and I still have to pay to use a beach chair. The WiFi did not work. Its open and the signal is high but it keeps saying - move closer to the modem so I really don't know.

I like the beach very much, the grounds and the river. The grounds are immaculate, very clean. Fortunately, because I was registered for accommodation, I could drive to the beach. I didn't know the property was so big and the facilities far apart.

Stayed in December 2023

The manager was ornery and inhospitable which made the junior staff embarrassed and perplexed. The building I stayed in looked unkempt and disused. This iconic property is no longer getting the attention and care it deserves as one of Jamaica’s most celebrated addresses and…it appears it’s presently falling into deeper disrepair. I recommend visiting the beach but do NOT stay at the hotel, you will be disappointed.

The swimming area where the ocean meets the stream is stunning and it was pleasant and relaxing to spend time in that area. And the bedroom itself was tided up nicely daily.

Stayed in November 2023

The building needs maintenance

The beach

Stayed in September 2023

The place literally looks like something from a horror movie!! I was highly disappointed. The outside of the building is dirty and dilapidated. The musk / scent of the room is ridiculous! The linens were stained. Bathroom was just awful! I was in total shock they actually rented a place like that to human beings

Staff was very helpful and receptive. Beautiful landscaping

Stayed in October 2023

The sliding doors to the balconies were stuck, plants need pruning. There were no cutlery, that is, knives, forks and spoons.

Did not have breakfast. The architecture, that is, stonewall and floor plan are excellent.

Stayed in October 2023

broken head board and switches not working

I have worked in hospatality for 15- 20 years in the UK so my comments might be a little sharp, the location is superb cannot fault it but the villa needs a little updating and a refresh which i would be happy to give them some ideas on this, i would keep the retro look which is as as not updated probably since the 60;s this is nice but the paintwork needs a refresh so the paint is fresh white, our headboard was white bamboo but was broken, when we arrived the A/C was not on but this was fine, the villa was clean but needed a bit of airing before arrival as had a musty smell, some light switches didnt work and fan lights, the curtains need changing to shutters or blinds or white nets. the bed was a little uncomfortable, I would have a hair dryer & iron & board in all the villas. The bathroom is lovely but bulbs were not working & needs just a refresh of paint but decor is fine shower was fantastic better than our shower at strawberry hill. I think the site has a great lot of potential and I would be happy to assist. however I would go back and friends also want to come back and i would be happy to recommend it with these changes. oh the food prices and menu should be in the rooms & villas with a break down of different currency as this seemed to change daily on what I was charged and if your not familiar with the currency you could get overcharged so I would make prices very clear for your guests. if the property wants more nfo happy for them to contact me for a full report. Staff were great very professional & hospitable

Stayed in September 2023