Reviews of Couples Negril 4 stars

We had a fantastic stay at this resort! The rooms were spacious, clean, and the beds were incredibly comfortable — perfect for relaxing after a fun-filled day. There was a great variety of food options to suit everyone’s taste, and everything we tried was fresh and flavorful. From morning to evening, there were plenty of activities to keep us entertained, whether you wanted something active or just to unwind. What really stood out was the warm hospitality from the staff — welcoming, attentive, and always ready to help. We truly enjoyed our time here and would absolutely come back again!

Very good structure, very comfortable and, above all, excellent public.

I think that the food available during the day should have more self-service, so that you don't have to rely on people.

The customer service is beyond amazing!

We love Couples and this is our third visit. We normally love the food and atmosphere.

This time the restaurant, Helonicia was closed most of the week. We do not like to eat from a buffet but it was the only choice we had most of our meals.

A really nice all inclusive, but most, the people. The staff could not be more accommodating. Restaurant choices were good as were the bars. Catamaran cruise and snorkeling (we went 3 days in a row) all included. We’re going back next year.

It was a short but sweet vacation that my husband and I left with happy lasting memories. 💕 The food was great, the facilities were beautiful, the service met our expectations. The water sports were wonderful, and our location was the best.

That we had to go home.

Location, clean, and the staff was amazing. Professional , friendly, and go above and beyond. Enjoyed the activities, and the tennis the most. Kevin the tennis Pro is superior and very good, and just simply a great guy.

Not enough variety at the one restaurant for lunch, the same menu got a bit old after 9 days. The wine choices not very good .

Most food was very good, drinks were done right and staff and guests were wonderful!

There were robes but not slippers, short bathroom glasses in room were gritty inside. Lobster was dry at otaheite, jerk pork was way overcooked at beach party.

Food and desserts were really good!

Scuba diving process wasn’t what we expected and care of dive masters seemed lacking.

We had a wonderful room. Spacious and yet very comfortable. The staff were amazing. Very friendly and always willing to help. We didn’t meet a single staff member that was not friendly.

Our hot water for the bathroom was only warm. We used it full hot and it was ok. But not quite warm enough.

The hotel beach is very nice, was cleaned by staff and there were enough chaises. There was also a nude beach option.

There was no ventilation in our bathroom and there was always water on the floor. The food was pretty much the same every day.

Food

The hotel and rooms in general are very outdated. I wouldn't say it's a 5 star at all.

The beach

Needs some updating

The food was amazing and the pools and beaches were super clean! Definitely get a bang for your buck! Would recommend.

Long shuttle to property from the airport, difficult to travel off resort.

How clean the property was and how they stay cleaning to keep it clean. The staffs was very friendly and helpful at all times.

The resort should have a standard & inspection on the private activity owners equipment, boats, AVT and other etc in order to take the resort customers out for fun just to make sure we their customers are safe at all times.

Clean and well maintained