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Reviews of Couples Negril 4 stars

Norman Manley Boulevard, N/A Negril, Jamaica

#31 of 54 hotels in Negril

Guests' Choice

Review score

Based on 40 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 4 August 2025

    9.0
    Comfortable, relaxing getaway
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 4 nights

    We had a fantastic stay at this resort! The rooms were spacious, clean, and the beds were incredibly comfortable — perfect for relaxing after a fun-filled day. There was a great variety of food options to suit everyone’s taste, and everything we tried was fresh and flavorful. From morning to evening, there were plenty of activities to keep us entertained, whether you wanted something active or just to unwind. What really stood out was the warm hospitality from the staff — welcoming, attentive, and always ready to help. We truly enjoyed our time here and would absolutely come back again!

    Stayed in July 2025

  • Reviewed: 8 July 2025

    8.0
    A great option for a weekend break, but I wouldn't recommend it for more than 3 days.
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    I think that the food available during the day should have more self-service, so that you don't have to rely on people.

    Very good structure, very comfortable and, above all, excellent public.

    Stayed in July 2025

  • Reviewed: 2 June 2025

    10
    The best time!
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The customer service is beyond amazing!

    Stayed in June 2025

  • Reviewed: 21 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    A really nice all inclusive, but most, the people. The staff could not be more accommodating. Restaurant choices were good as were the bars. Catamaran cruise and snorkeling (we went 3 days in a row) all included. We’re going back next year.

    Stayed in February 2025

  • Reviewed: 20 February 2025

    9.0
    A wonderful place to connect with your partner, and enjoy the natural beauty, relaxing in Jamaica.
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    That we had to go home.

    It was a short but sweet vacation that my husband and I left with happy lasting memories. 💕 The food was great, the facilities were beautiful, the service met our expectations. The water sports were wonderful, and our location was the best.

    Stayed in February 2025

  • Reviewed: 20 February 2025

    8.0
    Overall excellent experience and would return and recommend
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Not enough variety at the one restaurant for lunch, the same menu got a bit old after 9 days. The wine choices not very good .

    Location, clean, and the staff was amazing. Professional , friendly, and go above and beyond. Enjoyed the activities, and the tennis the most. Kevin the tennis Pro is superior and very good, and just simply a great guy.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    9.0
    Wonderful Stay -Definitely Would Return.
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 7 nights

    There were robes but not slippers, short bathroom glasses in room were gritty inside. Lobster was dry at otaheite, jerk pork was way overcooked at beach party.

    Most food was very good, drinks were done right and staff and guests were wonderful!

    Stayed in February 2025

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Scuba diving process wasn’t what we expected and care of dive masters seemed lacking.

    Food and desserts were really good!

    Stayed in August 2024

  • Reviewed: 20 February 2024

    10
    We reconnected and let go of all our stress.
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Our hot water for the bathroom was only warm. We used it full hot and it was ok. But not quite warm enough.

    We had a wonderful room. Spacious and yet very comfortable. The staff were amazing. Very friendly and always willing to help. We didn’t meet a single staff member that was not friendly.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    There was no ventilation in our bathroom and there was always water on the floor. The food was pretty much the same every day.

    The hotel beach is very nice, was cleaned by staff and there were enough chaises. There was also a nude beach option.

    Stayed in January 2024

  • Reviewed: 12 July 2023

    9.0
    Absolutely beautiful, we will be returning!
    • Leisure trip
    • Couple
    • Deluxe Beachfront Room
    • Stayed 4 nights
    • Submitted via mobile

    Long shuttle to property from the airport, difficult to travel off resort.

    The food was amazing and the pools and beaches were super clean! Definitely get a bang for your buck! Would recommend.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    We loved it! Very relaxing, peaceful & fun. I’m We didn’t want to leave! And we are returning back next year with fa
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The resort should have a standard & inspection on the private activity owners equipment, boats, AVT and other etc in order to take the resort customers out for fun just to make sure we their customers are safe at all times.

    How clean the property was and how they stay cleaning to keep it clean. The staffs was very friendly and helpful at all times.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Great vacation spot
    • Leisure trip
    • Couple
    • Deluxe Beachfront Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean and well maintained

    Stayed in June 2023

  • Reviewed: 18 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 10 nights

    Long drive from airport

    The gardens are beautiful

    Stayed in April 2023

  • Reviewed: 27 March 2023

    10
    Fabulous Hotel/Beach/Area - highly recommend
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 7 nights

    Everything was perfect - a few notes of advice: only soap and shampoo/body wash provided - bring your own hair conditioner. Bring a refillable water bottle. Bring a beach hold all/bag. Except for the fancy restaurant - dinner attire was fairly casual/beach dressy. Bring bug spray. There is a Chukka Tour Office a few minutes walk down the road - i think it would be much cheaper to book your tours from there rather than via the hotel concierge.

    This hotel is amazing! The grounds are beautiful. The beach is perfect. It gets a lovely sunset. The free activities are fun. Book into the fancy restaurant for dinner - its really good. There is a little red flag you get at the pool/beach and when you put it up the waiter comes to take your order. The room fridge is restocked daily. There is ice and water availalbe in each room block to fill up waterbottles. There are 3 hot tubs - find the hidden one behind the diving pool - its beautiful. Food is great. Everyone bring big 'stanly cups' and the bar will fill it up with your chosen drink

    Stayed in March 2023

  • Reviewed: 13 September 2022

    8.0
    my stay was comfortable and relaxing I love the place I just hate being hungry.
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    the food and the selection of food. I was starved the entire stay bc the food was not it.

    the property had a lot to offer on site. the living quarters were amazing.

    Stayed in September 2022

  • Reviewed: 5 March 2025

    7.0
    We still love Couples Negril!!
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    This time the restaurant, Helonicia was closed most of the week. We do not like to eat from a buffet but it was the only choice we had most of our meals.

    We love Couples and this is our third visit. We normally love the food and atmosphere.

    Stayed in March 2025

  • Reviewed: 17 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The hotel and rooms in general are very outdated. I wouldn't say it's a 5 star at all.

    Food

    Stayed in October 2023

  • Reviewed: 26 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    - food could be improved, it gets boring after a couple days of stay - noises from the party on a Friday night kept kept as awake

    Great design, beautiful hotel, nice beach

    Stayed in March 2023

  • Reviewed: 19 March 2023

    1.0
    it was extremely boring
    • Couple
    • Deluxe Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    too quiet, no music playing and no diversity. I felt like I was in a nursing home.

    cleanliness

    Stayed in March 2023

  • Reviewed: 5 August 2023

    5.0
    It was ok. staff nice
    • Leisure trip
    • Family with young children
    • Deluxe Room with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Needs some updating

    The beach

    Stayed in July 2023

  • Reviewed: 19 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

Showing 1 – 25

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