It’s down a hill. Not recommended to walk there if you have luggage.

Lia. She made the experience so worthwhile. From start to finish, our experience at [Hotel Name] was exceptional. The staff (especially Lia) were incredibly friendly and welcoming, making us feel right at home as soon as we arrived. The check-in process was smooth, and they even offered us a quick tour of the facilities, which was a nice touch with a welcome drink! Our room was spotless, well-appointed, and had a breathtaking view of [mention something specific, like the city, beach, or mountains]. It was the perfect mix of comfort and style, with all the amenities we needed for a relaxing stay – the bed was incredibly comfy, and the bathroom was spacious with high-quality toiletries. The hotel’s location couldn’t have been better – just peaceful, and it was easy to explore everything the area had to offer. We also enjoyed the on-site restaurant, where we had a delicious breakfast every morning. Special shoutout to the staff for going above and beyond – they made recommendations for local activities, always had a smile, and genuinely seemed to care about making our stay memorable. Overall, Villa Fiorella Hotel exceeded our expectations, and we’ll definitely be coming back on our next visit. Highly recommend to anyone looking for a top-notch hotel experience away from all the craziness of Sorrento.

Stayed in June 2025

One of the rooms had no view which we didn't realise upon booking, that was disappointing.

Great location if you're not keen on the bustling noisy places, stunning views, good service, restaurant has amazing food

Stayed in August 2025

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I highly recommend this villa. We enjoyed our stay here. Very good restaurants, rooftop bar with sunset, fantastic relaxation by the pool with a beautiful view. Breakfast was very good and tasty. Thank you to the staff for making us feel very comfortable, and being very responsive. We enjoyed our stay with you.

Stayed in July 2025

Incredible hotel and staff

Stayed in June 2025

Housekeeping was a bit slow an inconsistent.

Staff were all very helpful, accommodating and pleasant. Views were spectacular with beautiful sunsets. Pool and bar area very nice. Food very good.

Stayed in June 2025

Everything was superb a truly 5 star hotel. The STAFF were outstanding! The customer service throughout the hotel was 1st class and consistently so!

Stayed in June 2025

The gym was very small and had limited equipment. Getting a taxi into central Sorrento was a little expensive (but this is not the hotels fault, and we did know it was 15-20mins from the centre when we booked it). The staff were always willing to help us book a taxi or arrange dinner at a nearby restaurant that provided free transfers!

This was a fantastic hotel and we had a great stay. The staff were AMAZING- so friendly and very helpful. They helped us sort out tours and have great recommendations. From the moment we arrived we were welcomed smooth a refreshing drink and a tour of the hotel. The breakfast was delicious! So many tasty pastries, fruit and yoghurt and then your choice of cooked food too. We had a room with a little roof terrace which was nice, although we didn’t really use it, we preferred to go to the roof top bar and have some lovely cocktails whilst we watched the sunset! A special mention for Adele who really went above and beyond to help with anything we asked about!

Stayed in May 2025

Everything was perfect

Stayed in May 2025

Nothing. Just to note hotel is a little outside Sorrento and taxis can be expensive. However, trips to Capri and Amalfi Coast are available from the local marina which is very convenient.

Lovely staff. Views are amazing. Swimming pool and hotel are very well maintained.

Stayed in May 2025

The gym could be a little bit bigger

The view

Stayed in April 2025

Wonderful 4 nights in the most amazing hotel we have ever stayed at. This is a high end small hotel with elegant rooms, grounds and poolside restaurant that was more than I could have imagined. What really makes The Villa Fiorella Art Hotel special is the exceptional staff. Lia was a friend from the time we walked through the door with her warm and welcoming smile. She is amazing, so helpful and kind. She answered any questions, made wonderful suggestions and helped make this an unforgettable experience. All the reception women were wonderful (Adele, Greta and Magherita). The atmosphere at the poolside bar is unmatched. From the moment we sat down Gino made us feel welcome and special. He is wonderful. Every morning we were treated to an elegant breakfast with exceptional service by Candadia. A relaxing and wonderful way to start the day. I need to mention the housekeeping staff. They did an exceptional job. Our room was immaculate everyday. This is more than a hotel. It’s an unforgettable experience! I can’t wait to go back!

Stayed in October 2024

The pool area was just perfect and so relaxing

Stayed in September 2024

Nothing everything was perfect.

Absolutely stunning views, staff were so friendly and helpful nothing was too much trouble. Superb breakfast and food and the location was very good.

Stayed in September 2024

The view from my room was exceptional & the view from the pool was amazing. The restaurants were excellent both the servers and the food.

Stayed in September 2024

Lovely small hotel with fantastic staff, friendly, polite and very helpful. Beautiful infinity pool with views to Capri. Great location for walking to local town of Massa Lubrense and the charming harbour village of La Lobra. Great breakfast and good food.

Stayed in August 2024

It was a bit of a shame it’s not an adults only hotel, the pool is quite small so once you have 2 or more children having fun in the pool there isn’t much room to relax as a couple. There is ample space poolside just not really in the actual pool.

The attention to detail from the staff was amazing, the rooms were clean and well decorated. Pool area was very nice. The complementary use of the private spa was very nice.

Stayed in July 2024

This hotel is amazing. Breathtaking views with high quality service. I enjoyed the pool. It has a parking for free that’s it’s necessary for traveling at this part of Italy. Also hotel has own v-class if you want to have a driver. Recommend it, definitely yes!

Stayed in July 2024

For us, nothing. Our goal on the Sorrento coast was to find some rest in our travels. When you see Sorrento/Amalfi/Potsitano/Capri, they are huge tourist draws. Each with cruise ships and big tours stopping there daily. These famous places are beautiful, yet very crowded. Masse Luberisse is a little town and a little marina situated about 15-20 min drive outside of Sorrento. If you're looking for action, and people, and shopping, and night clubs, etc. Massa Luberisse is NOT the spot for you. If you want a quiet town, with an Italian coastal flare where the locals live, eat and shop, then this area is for you. As far as Villa Fiorella is concerned, the only complaint is that the wifi did work well in our room. However, if you go into the library/book reading room, it works great. It's easy to get a boat/fairy or bus service to all these other towns!

I don't know where to start, everything at the Villa Fiorella was fantastic. It's a beautiful boutique hotel situated on a cliff overlooking the marina town of Massa Luberisse. The zero edge pool and bar is very relaxing, and great to just relax and take in the view. The rooms were large and clean. The staff was exceptionally helpful. The food was very good. The pool side bar serves casual meals while the meals at the Michelin rest. up stairs are quite memorable. The breakfast service was wonderful, I highly recommend it. Most important, is Lia, she is the head concierge and she is your key to an enjoyable time in the area. She knows everyone, and takes the time to help you to figure out what to see and how to see it, while not busting your budget. Her network and knowledge of the people in the area is exceptionally helpful. Most importantly, she's very aware of how expensive everything is, and how to maximize what you want to do, while steering you to the right people to provide the best experiences. She and the staff treat you like family. You can't really appreciate the views until you get there!

Stayed in June 2024

Nothing at all.

Staff were OUTSTANDING! The food was very good and the location was exceptional. A jewel of a boutique hotel.

Stayed in June 2024

Nothing. Some people may be attracted to the more well known areas of Sorrento or Positano/Amalfi, but I believe this a wonderful area to stay. It’s easy to get to all the major towns by bus or train, while still staying in the quiet of a less busy area.

The hotel is beautiful and wonderfully managed. The staff is so kind and helpful. The restaurants and bars had amazing food, and the pool view is unparalleled. Highly recommend staying here.

Stayed in May 2024

The location, pool, food and room

Stayed in October 2023

Nothing!

Stunning views, the friendliest staff, a spotless hotel in an oasis of calm. From arrival to departure we were very well looked after - nothing was too much trouble for the splendid hotel team. A highlight was the wine tasting with the excellent Luciano! Thank you!

Stayed in October 2023

For first-time visitors, it can be little difficult to get there.

The hotel experience was impressive for its clean, spaceous room and perfect breakfast.

Stayed in October 2023

Personally the Bath in the bedroom took up space which would been better with a good sofa but some might like it as it is

Very comfortable and modern furnishings Great restaurant and also alternative casual dining option

Stayed in September 2023