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  5. Reviews of Hotel Terme Alexander

Reviews of Hotel Terme Alexander 4 stars

Lungomare Cristoforo Colombo 1, Ischia Porto, 80077 Ischia, Italy

#163 of 224 hotels in Ischia

Guests' Choice

Review score

Based on 41 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    The dining room could be improved
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 14 nights
    • Submitted via mobile

    Nothing

    Tha location

    Stayed in August 2025

  • Reviewed: 20 July 2025

    8.0
    Ocean View , Good Staff
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    We had a great ocean view from the balcony looking over the pool . The lady at reception that checked us in was very helpful and friendly , the lady at the lobby bar was also very nice and accommodating. The Location is very good , short distance to good restaurants shops and beach.

    Stayed in June 2025

  • Reviewed: 15 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast could be improved

    Lovely with great staff

    Stayed in July 2025

  • Reviewed: 16 June 2025

    9.0
    Perfect holiday hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Garden View
    • Stayed 5 nights
    • Submitted via mobile

    There was only one toaster in the breakfast room, and a very slow one. I also missed natural juices. Otherwise the breakfast was very good.

    Quiet location, close to the beach and restaurants. Always enough sun beds around the pool. Very nice and helpful staff

    Stayed in June 2025

  • Reviewed: 7 August 2024

    8.0
    Great Hotel in a Very Good location - an Italian experience
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Not much to not like

    The location was very good, it had a lovely big pool and is across the road from the beach. It is an easy 5 minute walk to restaurants & nice shopping. It is a very Italian experience/ the rooms are traditional. Very clean & ours was generous in size. Staff were all very helpful & friendly

    Stayed in August 2024

  • Reviewed: 25 July 2024

    9.0
    staff rude. Bacon burnt ! A big Thankyou to Jasmin for looking after us. Enjoyed our stay and we will be back 😎
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Front overlooking the sea and the back of the hotel with access to the Main Street where all the shops and restaurants are. Fabulous location .

    Stayed in July 2024

  • Reviewed: 8 October 2023

    9.0
    If you are in to retro preoprty, this is an relic of old decency, highly recommended!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Air conditioning was turned off as the temperature dropped down to 22C in the evening!

    Excellent location! One entrance of the property lead to the sea front and a 2 mins stroll to a small beach, the other side of the entrance, right on the main shopping street and restaurants! Our room was so spacious! Love the concession to modernism, we have a power shower completed with body jets and rain forest shower head!

    Stayed in September 2023

  • Reviewed: 22 September 2023

    9.0
    Excellent location gate from pool area to beach front, another gate directly accessing Main Street for shops and restaur
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    A bit dated, but very clean and well looked after, could do with some artwork as it is a bit austere. I would however use this hotel again

    Location, near beach and town

    Stayed in September 2023

  • Reviewed: 7 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. No good offer.

    Everything

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    We liked the hotel and we would choose it again :)
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    We had ants in the room.

    We liked the place, it was really close to the sea and also to the centre. The swimming pool was great and the view from the hotel terace too.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    7.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Property a bit dated.

    Location fab and breakfast adequate.

    Stayed in June 2023

  • Reviewed: 7 October 2022

    7.0
    great location and lovely pool area
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    the gym was very disappointing and not useable. could do with an upgrade.

    really good location for Ischia, near the beach and town and can walk to the port. we loved the pool it was the best bit and drinks service at the pool.

    Stayed in July 2022

  • Reviewed: 30 September 2022

    8.0
    Nice stay in Ischia
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The air-conditioning did not work and the room stayed very warm until late afternoon. The breakfast room was chaotic and not many choices for vegetarians. The most difficult thing at breakfast was getting coffee which was very difficult.

    Very quiet and the balcony facingthegardenwas pleasant in the evening. There were many excellent restaurants nearby. The ferry port was nearby but it was better to take a taxi to and from with luggage. The pool area had lots of sun loungers available.

    Stayed in September 2022

  • Reviewed: 26 September 2022

    7.0
    Great location but lacking in finer details
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Some of the staff were quite rude and not very helpful. The bed was extremely uncomfortable and we were told the air con wasn't working across the hotel but we were made aware from other guests it was working so it was just our room that was not.

    The facilities available were good however the spa was not fully functioning for the entire time we were there. The hotel is more likely a 3 star than 4 star but it is in a really good location.

    Stayed in September 2022

  • Reviewed: 15 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Not that we did not like, but the furnishings were a bit dated, but in excellent condition. If you are looking for a swanky place, this is not it.

    The hotel was spotless and very well maintained. Great pool and.location. we had a huge terrace overlooking the pool and sea. 👍

    Stayed in September 2022

  • Reviewed: 6 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast was fine. Location is great.

    Stayed in September 2022

  • Reviewed: 10 August 2025

    1.0
    Awful, unless you are Italian or German DO NOT STAY here
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 7 nights
    • Submitted via mobile

    Rude staff, they allocated the nicer room to our teenage boys, we had no balcony or area to get any air / drying, staff discussed our business in front of strangers, they mocked us and generally treated us awful We observed how they treated Italians & other nationalities & we asked did they simply not like us, we were shouted at by cleaners, ignored by the pool staff, our boys didn’t receive 3 sets of towels though we paid more than adequately for our stay

    Honestly, we didn’t like anything we came from Sorrento and the 4 star hotel was so lovely, Alexander was just so unfriendly, more expensive than our accommodation in Sorrento, only 2 of the staff ever smiled it really was the worst stay, 6 guests and we all agreed

    Stayed in August 2025

  • Reviewed: 27 June 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely ridiculous rule of swim caps in the pool. We love a swim but hate hot tight rubber on our heads, whatever is the resaon for it? Spoilt our stay.

    Location.... lovely and close to the beach.

    Stayed in June 2025

  • Reviewed: 7 October 2024

    10
    relaxing, convenient, very nice
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    breakfast was sometimes running out of items an hour before the end of service.

    location, pool, cleanliness

    Stayed in September 2024

  • Reviewed: 31 July 2024

    10
    Relaxing stay, beside the sea, with an Italian feel.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 3 nights

    Friendly welcome, staff were very attentive and helpful. The place was well kept and the location was close to both a bustling pedestrianised street for food and shops and right next to the beach.

    Stayed in July 2024

  • Reviewed: 12 October 2023

    10
    Wonderful place to stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The wifi was slow. Other than this minor inconvenience, we loved everything about this hotel and will definitely stay again the next time we come to Ischia. Highly recommended.

    Clean, quiet, spacious room. Excellent shower, good vanity space around the sink to set toiletries, lots of closet space with plenty of hangers, two desk chairs plus a table and chair on the balcony, reasonable price, easy parking. Good location within walking distance of shops and restaurants. We didn’t use the pool but it was beautiful with a great sea view. Martina at reception was extremely helpful, especially with information about driving and parking on the island. She was delightful throughout our stay.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    5.0
    It was okay, I wouldn’t go here again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The whole place is dated. I can’t see the 4 stars. Short on staff and just not to my expectations. The breakfast was underwhelming.

    I liked the location. Closed to the beach and next to the ocean

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Lovely little hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    The location was fabulous

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Exceptional
    • Business trip
    • Group
    • Double or Twin Room with Balcony and Sea View
    • Stayed 15 nights

    We love staying at the Alexander for all the reasons listed above

    Stayed in August 2023

Showing 1 – 25

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