We had to share a balcony and were unaware of that. There were issues with the smell of the toilet drains. Wifi was very unpredictable. If you want a good night sleep the nightclub noise over the ravine was very loud. We also had no kettle in the room. In fairness to the managers we didn’t tell them about the problems.

Loved the location. 10/10. Also loved the cleaning and breakfast staff as were lovely and accommodating. Very spacious with a nice balcony.

Stayed in August 2025

The room was very noisy, we were in a room that could see the road. The traffic and bar noises were pretty bad. Made it a little difficult to sleep.

Its was clean and tidy, room was spacious.

Stayed in August 2025

Quite noisy with other groups and cleaner in morning time.

Location was fantastic for exploring sorrento and surrounding areas. Breakfast was basic (croissants, coffee, juice and cakes) ideal for what we needed.

Stayed in August 2025

Three lights weren't working. The breakfast was disappointing, fresh juice or fruit and freshly baked pastries would have been nice, especially considering the price. Nowhere to eat breakfast if your room is without a balcony! Bathroom needed the mould cleaning.

Large light rooms. Nice helpful staff. Good quality sheets and towels.

Stayed in August 2025

The rooms are very close together and it can be a bit noisy

The location and pool

Stayed in July 2025

The shower drain didn’t smell great and overall the shower could have done with a good clean. The pool is also shared with a couple of buildings so it was always very busy.

Great location, lovely staff.

Stayed in July 2025

Beds are not too comfortable

Proximity to Old town

Stayed in June 2025

Noise from other guests. Very noisy. Walls very thin. Went to use pool and told to come back at 4pm. Shared balcony didn't seem secure and safe.

Good location. Friendly host. Breakfast better than expected, simple but plenty. Great shower pressure.

Stayed in June 2025

They won't have a pool until September, even though the website depicts a picture of a pool

Excellent location! Only a few minutes from the town center, train station, and port. Breakfast was coffee and pastries, but I didn't mind. It was clean, and considering the location, the price was reasonable. The room was very spacious and had a lovely balcony, as well as a large bathroom.

Stayed in June 2025

Booked expecting to be able to use a pool, reason for choosing but only disclosed the pool wasn’t available after booking & paying. Disappointed

Location

Stayed in June 2025

The only downside to the property was the noise from outside our room door due to breakfast being served

Modern, comfortable, friendly staff, good location away from the busyness

Stayed in June 2025

Better skip the breakfast - event the coffe machine wasn't working Иt is not soundproof, you can hear everything from the next room

The place was nice and the location is good - about 5-6 min to the main street

Stayed in May 2025

The breakfast is very basic (croissant, jam and coffee. Sandwiches were added only the last day). There is some mold in the bathroom.

The location is pretty close to everything (both the port and the old city). The room is clean and spacious. The view from the balcony is great

Stayed in April 2025

The location was excellent, near the train station and town centre yet very quiet. It was great value for money.

Stayed in March 2025

Family room didn’t have a balcony and the large window opening was level with the height of the single bed. Lucky we didn’t have young children with us as falling out of the window if you were playing on the bed is a real possibility.

Loved the location, size of the room was good. Air conditioner worked and a nice quiet view of the garden.

Stayed in October 2024

When we got to the location, there was no sign with Sorrento Pool and Suites. We know we had the right address, but got very confused when other people turned up at the front gates and they had a different accommodation name. The building is an apartment block and it appears that different companies own rooms within the building. My initial impression was that the room was quite basic. Bare, white walls with no pictures/paintings. There was no tea and coffee making facilities and it did not even have any cups or glasses. But other than that, it was fine and suited our needs and it did have a fridge. The pool was closed from the day we got there, (15th Sept), so we did not get to use it.

The location was excellent. Shops, bars and restaurants on the street and located just minutes from the centre. The room was clean, spacious and bright with 2 small terraces. The bed was comfy. Good communication with Valentina, who answered any queries promptly via What's App. And Marina the cleaner was so so lovely. Cheerful and helpful. As the property does not come with a parking space, we used the valet parking services where Valentina arranges for our car to picked up from us outside the property and we then let her know when we want the car again. It was not cheap, but it was convenient.

Stayed in September 2024

Information on booking.com is not completely clear. The rooms are part of a residential complex. An apartment that has been converted into separate rooms. Although the rooms themselves are modern, the complex itself is quite run down.

The rooms are clean and relatively modern. The location is excellent. Giuseppe was very helpful and communicated very well before and during our stay

Stayed in September 2024

We didn't like that it was too noisy. You can't sleep with an open window at night, we're not used to so much city noise. There was a requirement to wear hair caps at the pool. We also had no wine glasses, even though we asked to be left in the room.

First, we chose this place because of the location. The train station (from where we went to Pompeii) is a 10-minute walk away, and the center of Sorrento is a 10-minute walk away. Second, there was a pool, which is good for the child.

Stayed in July 2024

Shower had quite a bit of grime. Room was ok but like a room in a floor so could hear comings & goings. Maid woke us up every day and seemed irritated we didn’t leave the room early enough for her. She told us finished at 11am. We have a tonnage boy who likes to sleep!

Pool was lovely.

Stayed in August 2024

Mattress was old and sagged in middle

Great location. The staff was wonderful.

Stayed in August 2024

The swimming pool was shared by several apartment block so it was busy. The showers we dirty, the lifeguards were not paying attention to the pool at all even though there were at least 10-20 small children around. They were just on their phones. The cleaner came at 9.45 to get us out of the room. The website said 10.30am check out.

Clean large room.

Stayed in August 2024

Swimming caps and pool closure 2-4

Excellent swimming pool and location

Stayed in August 2024

Basic hotel style room.

Location, pool

Stayed in July 2024

Great staff and location. Good value considering other options available.

Stayed in July 2024