Reviews of Hotel Raffaello 4 stars
Viale Morgagni 19, Careggi - Rifredi, 50134 Florence, Italy
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything was okay, breakfast was very good. Good location
Small parking
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI was a patient at Careggi Hospital, so location was perfect. The tram line ran past the hotel, making acess to hospital and cbd easy The staff were amazing, very caring and helpful. Reception were so good to me. Thank you
The Restaurant didn't open until 7.30. No English TV
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI was here for a medical operation. the staff especially reception were amazing. Every one was very helpful and the leveel of English made life so much easier. The sheets were changed every day. The location to Hpspital and local shops met all your needs for Chemist to Restaurants and Supermarket. The tram line next to Hotel, easy acess to Hospital and city centre,
No English TV No Tea and Coffee Faclities in room ( although whenever i asked for a cuppa at reception i was looked after)
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewEasy transportation, close to trams and buses. Room is confortable, clean and quite new. Tight parking lot, but ok-ish. The parking entry seemed to be very far, but it´s acutlly conveniently located in the same building. The beds are confortable, and the hotel is quiet. Few restaurants close by can be quite good surprises!
Air conditioning in our room wasn´t able to handle the heat, as outside was 39 degress celsius. Breakfast could have been better served, as sometimes the food didn´t seem too fresh. The hotel doesn´t seem to offer anything more appealing than a good place to sleep, which is not really good for the price it charges. But there is good potential to offer!
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThere was no free parking and i had to park my car in public parking spot with extra payment
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff
Room to small
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNice clean rooms, friendly staff, good parking options.
There is a gym in the hotel but equipment was not very good. Basicaly one machine.
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewModern aesthetic, clean, friendly and helpful staff, free garage, decent restaurant. We stayed one night, ver convenient if you have a car and don’t want to drive to the center of Florence but want to be close to the airport.
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewDisappointing stay – not 4-star quality I stayed in April 2025 and was very disappointed. The hotel claims to offer parking, but it’s actually not guaranteed — I had to search over an hour for paid parking nearby. The room lacked basic amenities like a kettle or iron, and hot water was only available at the bar for an extra charge. Walls are very thin — I could hear everything from the next room. Breakfast was poor in both quality and variety. To make things worse, the reception recommended a nearby restaurant that was a total rip-off. I paid €90 for a single-person dinner that was nowhere near worth it — completely overpriced and low quality. Definitely not the standard you’d expect from a 4-star hotel. I wouldn’t stay here again.
Dear Guest , we are very glad that you took the time to write us and appreciate location we are saddened too by part of your review. Our Hotel Raffaello has been in the Florentine marketplace for over 35 years now, receiving clients from all over the world who gratify our work with loads of positive feedback. We are concerned about everything that happened but what reported from you doesn’t correspond completely to the truth. In case we will activate our law department to defend our reputation and about all the innacuracy described about Our Property and Staff. Kindest regards Marco Vensi Hotel General Manager Hotel Raffaello **** Florence
Dear Guest , we are very glad that you took the time to write us and appreciate location we are saddened too by part of your review. Our Hotel Raffaello has been in the Florentine marketplace for over 35 years now, receiving clients f… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewConvenient location, close to the tram station, easy access to travel to the city centre. Good breakfast, clean room. Underground parking but with limited places.
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe rooms were okay, and the hotel looked fine overall. However, we had a big issue with the reception staff. Upon arrival, we were asked to pay immediately, which is perfectly fine. But when we requested an invoice for our company, the women at the front desk became visibly annoyed and extremely rude, simply because they didn’t want to do the extra work. Their attitude was very unprofessional. On the other hand, the man working at the reception the next day was very polite and professional. Another major issue was the parking. There was no clear information stating that the parking garage has a height limit of 2 meters. Our car is 2.10 meters tall, so we had serious difficulties finding parking. In the end, we found a garage about 3 km away from the hotel and spent an hour and a half looking for a place to park. The main reason we chose this hotel in the first place was because it offered parking, which turned out to be a big disappointment.
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm and dedication with which we operate drive us to constantly improve, with one goal: to offer an experience that meets our guests' expectations. Hoping to welcome you again to the Hotel Raffaello, I send you my warmest regards. Marco Vensi General Manager Hotel Raffaello
Dear Guest, I sincerely thank you for your valuable comments. It's a great satisfaction to see the daily commitment that I and the entire team put into our work recognized. We know there's always room for growth, but the enthusiasm… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewOnly the staff at the reception for the check in and check out, that were friendly
Our stay was a huge disappointment. The breakfast was not only terrible, but the breakfast staff was shockingly rude. When we arrived at 9 AM, they rolled their eyes, sighed, and complained that breakfast was at 8, even though the reception had clearly informed us the night before that breakfast was served from 7 to 10 AM. Instead of welcoming us, they kept grumbling and making us feel like we were a burden. The room was tiny, with barely enough space to move around, and certainly nothing close to what you would expect from a so-called 4-star hotel. Honestly, this place doesn’t even deserve 3 stars — it feels more like a low 2-star hotel trying to pass for something it is not. For the price and the rating, this experience was absolutely unacceptable.
Dear Guest , we are very glad that you took the time to write us and appreciate location we are saddened too by part of your review. Our Hotel Raffaello has been in the Florentine marketplace for over 35 years now, receiving clients from all over the world who gratify our work with loads of positive feedback. We are concerned about everything that happened but what reported from you doesn’t correspond completely to the truth. In case we will activate our law department to defend our reputation and about all the innacuracy described about Our Property and Staff. Kindest regards Marco Vensi Hotel General Manager Hotel Raffaello **** Florence
Dear Guest , we are very glad that you took the time to write us and appreciate location we are saddened too by part of your review. Our Hotel Raffaello has been in the Florentine marketplace for over 35 years now, receiving clients f… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewClean, and staff is helpful. Can park too.
The sound isolation is not very good, noisy from neighbours
Dear guest, We would like to thank you for the time you took to write your comment relating to your stay at the hotel Raffaello . In the Hotel our aim is to exceed the expectations of our guests and we are very happy to have done. Your comments have been forwarder to the management of the hotel to be analyzed. Yours sincerely Marco Vensi Hotel General Manager Hotel Raffaello **** Florence
Dear guest, We would like to thank you for the time you took to write your comment relating to your stay at the hotel Raffaello . In the Hotel our aim is to exceed the expectations of our guests and we are very happy to have done. Your… Show more