Small parking

Everything was okay, breakfast was very good. Good location

Stayed in August 2025

The Restaurant didn't open until 7.30. No English TV

I was a patient at Careggi Hospital, so location was perfect. The tram line ran past the hotel, making acess to hospital and cbd easy The staff were amazing, very caring and helpful. Reception were so good to me. Thank you

Stayed in August 2025

No English TV No Tea and Coffee Faclities in room ( although whenever i asked for a cuppa at reception i was looked after)

I was here for a medical operation. the staff especially reception were amazing. Every one was very helpful and the leveel of English made life so much easier. The sheets were changed every day. The location to Hpspital and local shops met all your needs for Chemist to Restaurants and Supermarket. The tram line next to Hotel, easy acess to Hospital and city centre,

Stayed in August 2025

Air conditioning in our room wasn´t able to handle the heat, as outside was 39 degress celsius. Breakfast could have been better served, as sometimes the food didn´t seem too fresh. The hotel doesn´t seem to offer anything more appealing than a good place to sleep, which is not really good for the price it charges. But there is good potential to offer!

Easy transportation, close to trams and buses. Room is confortable, clean and quite new. Tight parking lot, but ok-ish. The parking entry seemed to be very far, but it´s acutlly conveniently located in the same building. The beds are confortable, and the hotel is quiet. Few restaurants close by can be quite good surprises!

Stayed in July 2025

There was no free parking and i had to park my car in public parking spot with extra payment

Stayed in August 2025

Room to small

Staff

Stayed in August 2025

There is a gym in the hotel but equipment was not very good. Basicaly one machine.

Nice clean rooms, friendly staff, good parking options.

Stayed in August 2025

Modern aesthetic, clean, friendly and helpful staff, free garage, decent restaurant. We stayed one night, ver convenient if you have a car and don’t want to drive to the center of Florence but want to be close to the airport.

Stayed in August 2025

Convenient location, close to the tram station, easy access to travel to the city centre. Good breakfast, clean room. Underground parking but with limited places.

Stayed in July 2025

The sound isolation is not very good, noisy from neighbours

Clean, and staff is helpful. Can park too.

Stayed in July 2025

The smell of the moquette in the elevator

Cleanliness and garden

Stayed in July 2025

It’s not a 4 stars hotel. Rather a 3 stars +

Very good location (close to railway stations and transports), clean, friendly staff

Stayed in July 2025

Everything was great—except for the parking. The hotel offers free parking, which is excellent, but only when spaces are available. However, if you plan to take your car out, for example to visit Florence, you may find no available space upon your return. That’s exactly what happened to us. We kindly asked the reception beforehand, but they did not inform us about this possibility. To make matters worse, the night shift receptionist on duty on July 5th, 2025, wasn't polite and surprisingly rude, his attitude was unacceptable to us. We expected a more helpful and respectful approach from the staff, especially in a situation like this in the middle of the night in Italy where the cars with foreign plates are targets.

Stayed in July 2025

Connection door between rooms allowed noise traveling, there didn‘t seem to be any insulation, neighbours were quite loud during the night

Stayed in June 2025

The gym is not a gym all the stuffs inside are broken or old

Friendly staff, absolutely amazing breakfast and very modern facilities

Stayed in June 2025

Nothing

Great location to reach center.super clean.Fantastic breakfast.

Stayed in June 2025

The breakfast should be improved.

Stayed in April 2025

Rooms have no sound proofing. Hard to sleep if the neighbors have tv on or talking loud

Hotel is clean staff friendly and professional

Stayed in May 2025

Only partially renovated hotel.

Good breakfast for Italy (not only sweet :) ). Pleasant stuff. Very good location to tram.

Stayed in April 2025

No air-conditioning in room

Stayed in April 2025

The breakfast could have more choice although everything served was tasty. When we arrived there was no parking available in the garage. It was Saturday so we just parked on the street for free and moved our car to the garage on Sunday when space became available. Internet was weak. We requested a double bed and got twin beds.

It's a short tram ride from the centre.

Stayed in May 2025

Carpets need a clean.

Very clean. Very quiet rooms. Nice bathroom. Comfortable bed. Good wifi.

Stayed in May 2025

Comfortable stay, relatively easy access to transport into Florence. Would stay again.

Stayed in March 2025

No dislike at all.

Stayed in April 2025