Oliver and his team made our stay both productive and relaxing. The attention to detail and high level of service truly stood out. The hotel location is so convenient to everywhere. Hotel’s decoration style is so elegant and tasteful. The concierge team made everything seamless.

Stayed in August 2025

Breakfast, location, facilities

Luxurious, great location, large modern rooms decorated to old glam with historic flair

Stayed in August 2025

There wasn’t anything

Plush. Modern. High spec.

Stayed in August 2025

The à la carte breakfast is great, but service is slow. They definitely need more staff in both the kitchen and the dining area. Waiting 30–40 minutes for an omelette is simply too long.

A brand-new hotel in a perfect location—absolutely perfect. Upon our arrival, they kindly upgraded us, and we stayed in a beautiful, spacious suite. The manager sent daily WhatsApp messages and greeted guests at breakfast. Stay at this palazzo!

Stayed in August 2025

from the moment we arrived until the checkout the whole staff was amazing! The room was amazing! The food at breakfast was out of this world and the staff there were attentive and professional and went out of their way at all time to help. Oliver the manager was always there to give advice or help or just make sure we didn't need anything. This was one of the best experiences ever!

Stayed in August 2025

Nice !

Stayed in July 2025

The hotel exceeded our expectations. The location, the decors, breakfast and the staff were everything you would want from a 5 star hotel. The GM Oliver was very engaging, personable and an excellent ambassador for the hotel. Will definitely come back.

Stayed in July 2025

The hair dryer for a 5* hotel could have been better. The TV has chromecast you can connect to on your phone but there are no apps on there like Spotify or YouTube should you wish to stream any music. For breakfast the selection of bread and pastries could be fresher - the bread was often stale.

The rooms were stunning and immaculate. The visual nature of the hotel is beautiful and grand. The staff were so friendly and helpful. Check in and check out were seamless and shout out to Cynthia for her recommendations and to Oliver for the personal touches daily. The hotel was right in the centre of Rome but was very quiet and tranquil inside. The bed and pillows were super comfortable.

Stayed in July 2025

Nothing… it was spot on. I am already recommending it to friends and family.

Everything, the location is perfect, our room was stunning, every staff interaction was exemplary. A superb experience.

Stayed in July 2025

Price

Very good location in the heart of city easygoing Image interiors like a Art Gallery Friendly staff and very nice people to give us messages every morning

Stayed in June 2025

Nothing

Everything! Beautiful rooms

Stayed in July 2025

We loved everything.

Everything! From the lobby, to the breakfast room to our room, everything was beautifully presented and felt opulent. Our room was stunning - the shower was incredible! Three different jets and huge. The bed was super comfortable, the room was spacious and we had plenty of room if room to hang clothes.

Stayed in June 2025

The location, the decoration, the cleanliness and the great service.

Stayed in May 2025

nothing at all -

City Centre location, amazing design, attention to detail and absolutely fabulous staff, regardless if it was at check-in, breakfast, room service or general information. Oliver Hutten is an amazing GM and he loves his jobs and it shows. What a serene place to come back to after a day in the city exploring all the sights and precious surroundings of this truly symbolic and historic city. We loved the hotel, made it our second home and Fellini was the icing on the cake. Check-it out for your self and see what true hospitality may be all about. By the way the service mindset of the GM Oliver Hutten is also reflected in the staff and their approach to the clients. We loved it and in case we're back in Rome, we will definitely stay there again.

Stayed in June 2025

WI-FI in room was not great

Great location! Great breakfast! Beautiful room!

Stayed in May 2025

fabulous hotel sensational location

Stayed in April 2025

I loved the staff! Friendly staff! Specially Oliver was there for us whenever we needed something. It’s very close to everything in Rome… nice decor and comfortable stay.

Stayed in April 2025

Nothing

Interior decors, breakfast, service

Stayed in May 2025

None.

The hotel is an old Palazzo, recently renovated. It has a classical interior and is very beautifully decorated. The staff are very helpful and accommodating. The room is clean and spacious. Perfect location. Close to all the important sites. After walking around the busy and noisy streets of Rome, once you walk into the hotel, suddenly, you are in the quiet, calm, and classic Palazzo.

Stayed in June 2025

None

The hotel is literally in the middle of the old town. All the important historic sites are just a few minutes away. The hotel was newly renovated from an old mansion, and it looks amazing. Breakfast was excellent. Services were excellent, as well. A complimentary bottle of wine tasted very nice. Coke, Coke Zero, several juices, and several bottles of water were provided daily as complimentary.

Stayed in May 2025

We loved everything!

Palazzo Roma is a beautiful and exceptional hotel on so many levels: decor, location, staff, breakfast, check in efficiency, hospitality, cleanliness, and simply everything we look for in a hotel when traveling to Europe. Oliver the General Manager is hands on and very welcoming. Elizabeth made breakfast service an absolute delight and Cynthia was wonderful with check in. I can not say enough about our amazing stay.

Stayed in May 2025

Loud music in breakfast room

Location, room, service

Stayed in May 2025

Excellent location, newer property with spacious rooms, excellent staff (very pleasant & welcoming), very good breakfast :)

Stayed in May 2025

Best location!!

Stayed in May 2025