Reviews of Novotel Caserta Sud 4 stars
S.S. 87 Sannitica Km 22.600, 81020 Caserta, Italy
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRoom was clean. Easy check in and out. Can park in front for free. Lovely cheap pizzas 3 min walk away but be wary of the busy road. Lidl is opposite for essentials. Breakfast was adequate, beds were OK.
We were here for one night as a break in our journey south trip. We were trying to be convinced to pay €7 to park behind the hotel gated car park when the free car park seemed fine out front. Beers are expensive when you can get them half the price across the road in a restaurant or even cheaper in lidl. Rooms and in fact entire hotel could do with a revamp, it's stuck in the 80s and in our view not 4 stars. Our view was a building site next door. Breakfast adequate, coffee not so good.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewFacilities amazing, staff were very helpful, polite and friendly. Lidl supermarket was across the road so you could easily go and stock up on snacks and drinks. Highly recommend
nothing
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewHad a decent pool but we didnt use it
Is in between two busy roads so peace and quiet was never going to happen also incredibly racket of all the air con units on the roof so you cant have a window open. Shower had some mould in it. Breakfast was grim with the usual queue at a poor coffee machine.
Dear guest, we're really sorry that your staying here did not satisfy you. if you had come to the reception, our staff could have helped you with a room change. we hope to see you soon and make you change your mind! Novotel Caserta Sud Staff
Dear guest, we're really sorry that your staying here did not satisfy you. if you had come to the reception, our staff could have helped you with a room change. we hope to see you soon and make you change your mind! Novotel Caserta Sud S… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe staff friendly
Terrible location
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe room was comfortable, clean and had the normal toiletries. Shower was very nice. Lovely Pool Plenty on loungers
Having to pay for overnight parking. Having to pay for bottled water. Retricted set menu as booked half board. View from room
Dear, we are very sorry that your staying here did not satisfy your expectations. The parking has a cost because it is guarded, but we also have a free parking. We hope to see you again Novotel Caserta Sud Staff
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewFriendly staff, comfortable bed, good shower, and decent breakfast. Well located for an overnight stop and a short drive to the Royal Palace of Caserta, but nothing much around the hotel.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewClean friendly happy staff and comfortable rooms
Not applicable
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe rooms, Parking, breakfast
Restaurant food options for dinner
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewExcellent staff, clean and very reasonably priced!
A little dated in places, and average breakfast but still good
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewParking, location,
Breakfast was poor. Some tired old parts of the hotel, recent room decor upgrade lacking attention to detail.
Dear guest, thank you for choosing us and thank you for taking the time to write to us. We are sorry that your stay was not to your complete satisfaction. Our hotel is constantly evolving, both from a structural and organizational point of view, such as improving the breakfast. We hope to be able to regain your trust by having you as our guest again. Have a nice day. The Novotel Caserta sud staff.
Dear guest, thank you for choosing us and thank you for taking the time to write to us. We are sorry that your stay was not to your complete satisfaction. Our hotel is constantly evolving, both from a structural and organizational point o… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewLovely room and friendly helpful staff.
It was a shame that there was no clothes iron in the room.
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified review