8.3

Reviews of DioNilo 30

30 Via Nilo, Naples Historical Centre, 80134 Naples, Italy

  • Juanita

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review

    The location was great, very central to where things are happening. The host allowed us to drop our bags early due to the early arrival of our flight.

    It had construction happening during our stay that we were not made aware of. The entrance pictured to the apartment is covered in scaffolding and dirt and dust from construction. The windows in the room were able to be opened however your view was then scaffolding and dust sheets.

  • Moira

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Good location, plenty of space and receptive host. We arrived early and were able to drop off our cases at midday and enter the property at 2 instead of 3pm which was great as we were really tired after a super early flight. The host responded quickly to WhatsApp messages when the power went out (related to the heatwave I believe, nothing to do with the apartment itself) and the apartment was clean and functional. The best part was the location - right in the heart of Naples, close to restaurants, shops, metro and rail.

    Building works were ongoing outside which were noisy from 7.30 every morning throughout our stay - we were usually up early so it wasn't a big deal, but you might struggle if you wanted a lie in. The apartment is also on the second floor which meant a lot of stairs which were challenging with suitcases or shopping bags (everywhere looked to be similar nearby though, so perhaps tricky to avoid!).

    Property response:

    Thank you for your review and for appreciating the location and our availability. We’re glad you could check in early and found the apartment clean and functional. As for the external works, we always send a detailed video of the location before arrival, where the scaffolding is clearly visible — it’s just a shame that, although guests often confirm they’ve watched it, we’re never quite sure if they actually do 😉 Regarding the stairs: yes, we confirm there’s no elevator, but that’s pretty much the norm in Naples' historic center. Unfortunately (or maybe fortunately), we haven’t yet figured out how to make the stairs disappear at check-in — but if we ever do, you’ll be the first to know! :-)

    Thank you for your review and for appreciating the location and our availability. We’re glad you could check in early and found the apartment clean and functional. As for the external works, we always send a detailed video of the location … Show more

    DioNilo 30
    23 July 2025
  • Rebecca

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    The property was in a great central location right in the heart of Spacconapoli. It was very clean and each bedroom had air con

    There was building works going on which we weren’t made aware of so early on Monday morning there was lots of banging and shouting, and people on scaffolding outside the windows

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  • Nicky

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review

    The Location was fantastic!!

    There is no lounge. Too many stairs to climb. Neighbours were very noisy at night. Fridge wasn’t working and there were shortage of toilet paper and shampoo and shower gel is of poor quality.

    Property response:

    Dear, thank you for sharing your feedback. However, we would like to clarify a few points: from the photos and the description of the property, it is clearly stated that there is a kitchen, and there is no mention or indication of a lounge. As for the apartment’s amenities, we provide everything necessary for a short stay; of course, any additional needs can be managed independently by the guests, considering that this is a holiday apartment and not a hotel with daily cleaning and linen changes. Regarding the quality of the soap, we would like to understand on what basis such a statement was made, as we use standard products suitable for short stays. Lastly, we regret to note that reviews like this often follow the refusal of discounts or unjustified requests, resulting in comments that do not reflect the reality or the service actually provided. We remain available to the readers of this review for any further clarifications. Best regards,

    Dear, thank you for sharing your feedback. However, we would like to clarify a few points: from the photos and the description of the property, it is clearly stated that there is a kitchen, and there is no mention or indication of a lounge.… Show more

    DioNilo 30
    11 January 2025
  • Stephane

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review

    Location, amenities

    Strong smell of mould

    Property response:

    Dear stephane we are truly sorry for what you wrote because it absolutely does not represent the reality especially for the smell of mold that has been online for almost 1 year and no one has ever written it, personally I am still sorry but the report for bad behavior was necessary in order to guarantee safety and management of cleaning, you ate in the beds, broke accessories in the bathroom and kitchen but above all you left everything open to the elements ... a behavior, for the service that we offered you unacceptable. We are aware that yours is a personal judgment and we will make up our minds. To all readers, we are always available to collect any complaints in order to resolve them in the best possible way.

    Dear stephane we are truly sorry for what you wrote because it absolutely does not represent the reality especially for the smell of mold that has been online for almost 1 year and no one has ever written it, personally I am still sorry but… Show more

    DioNilo 30
    7 January 2025
  • Samantha

    Reviewed: 3 October 2024 · Stayed in October 2024

    Verified review

    great modern apartment right near the centre

    Property response:

    Gently Samantha, thanks!

    DioNilo 30
    5 October 2024
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  • Mazur

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    very clean, spacious , and AC coolers in every room is a blessing at hot summer days. highly recommend this place, we will be back! :)

    not much to say.

    Property response:

    Hello Mazur, thanks for your words. Goodbye :-)

    DioNilo 30
    5 October 2024
  • Γραμματική

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review

    Great location!! Renovated and clean apartment! The owner was very helpful whenever we needed something!

    Property response:

    Thanks! We hope host you again :-)

    DioNilo 30
    5 October 2024
  • Eran

    Reviewed: 26 July 2024 · Stayed in July 2024

    Verified review

    Great location, nice bedrooms, good kitchen. Renovated and clean

    No leaving room. The water stream in the showers is very weak. No shampoo.

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  • Xhensila

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review
  • Cathwind

    Reviewed: 23 June 2024 · Stayed in June 2024

    Verified review

    Simona's communication was exceptional! Very helpful, booked our taxis and assisted with check-in.

    Having to climb the 2 enormous set of stairs with our luggage!

  • Freda

    Reviewed: 12 June 2024 · Stayed in May 2024

    Verified review

    Great location in the historic section of Naples, close to main attractions. Easy access to shops, restaurants and bakeries. The apartment is in a fairly quiet alley which was conducive to a quiet night's sleep. We, two couples, enjoyed having three bedrooms, each a good size with comfortable beds and sufficient closet space. Both bathrooms were also of a good size. The kitchen serves as the gathering spot as there is no living room area. This was not an issue given that we spent little time inside the apartment as we were out exploring the city. Our host was most helpful with check in and arranged for a taxi pickup at 3:45 am for an early flight we had out of Naples.

    There were problems with the hot water so showers were cold with only intermittent warm water. One issue we discovered upon our arrival is that there are 60 steps up to the apartment and no elevator. It kept us in shape for sure.

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  • Ladan

    Reviewed: 11 June 2024 · Stayed in June 2024

    Verified review
  • Donald

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    The apartment is located in an old palace- very thick walls with stone steps. It is a very unique, interesting, and beautiful entryway. The inside had everything we needed and was very clean. Everyone in our group loved how comfortable the beds were- supportive, but not too firm. Many places have mattresses that are far too soft for my liking, but not here. Perfect mattress that helped me sleep well and recover from all of the walking we did. Simona, our remote host, bent over backwards to ensure we had a pleasant experience. She helped me to more quickly understand the process to gain entry to the apartment (once I learned, it was ‘no problem’). She helped us in getting taxi service. She even offered to help us with the unfortunate occurrence of lost luggage during our trip over from the US. She was very attentive to any request I had. Great host!

    One small inconvenience-some (not all, just some) of the charging USB ports on the receptacles did not work. Small thing and it’s the only “negative” I have.

    Property response:

    thank you so much Donald, it was really a pleasure to have hosted you 💗

    DioNilo 30
    9 June 2024
  • Luciana

    Reviewed: 18 March 2024 · Stayed in March 2024

    Verified review

    Location

    The beds were to hard

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  • Charalampos

    Reviewed: 4 November 2023 · Stayed in November 2023

    Verified review

    A nice place to spend a couple of days. Very centrally located, easy to walk around the city or take the metro. Spacious for a big family and with basic amenities. The host has been very accommodating, even though we never met IRL. Nonetheless, everything went very smooth.

    Well, it’s not really a minus point, but it is good to be aware that the apartment is located in an old palazzo which is undergoing (?) a renovation on the outside. The apartment itself has received a basic renovation à la IKEA, so nothing luxurious really. And it comes with all the cons of an old building, meaning for instance some foul odor from the sinks or very uneven supply of hot water. But once again, nothing really disturbing if you only stay for few days.

  • Brian

    Reviewed: 5 October 2023 · Stayed in October 2023

    Verified review

    The host was very responsive before we arrived, the key system worked very well The apartment is fairly newly renovated and is bright and spotlessly clean The three bedrooms were very good size and we slept very well Great location

    Nothing

  • Natasha

    Reviewed: 17 September 2023 · Stayed in September 2023

    Verified review

    The room was modern , clean and comfortable and had plenty of space . The location was really central and convenient

    The stairs up to the apartment...seemed to go on forever . There was also a lot of construction going on in the block , not noisy though

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  • Nasser

    Reviewed: 6 September 2023 · Stayed in September 2023

    Verified review

    Location

    Fine

  • Jose

    Reviewed: 11 August 2023 · Stayed in August 2023

    Verified review
  • Seema

    Reviewed: 2 August 2023 · Stayed in July 2023

    Verified review

    We did not have enough time to fully appreciate this apartment, and look forward to going back. It's centrally located with great restaurants nearby. Entry into this apartment was easy and keyless. Situated in a former palace, this apartment felt like a fortress. The bedrooms and bathrooms are spacious with comfortable beds and furniture. We were in Naples for just one night--which was not enough to enjoy what this wonderful city and apartment has to offer. Our hosts, Andrea and Simona, was extremely communicative and helpful. A few hours before we were to check-in, we were told that water from one of the showers wasn't flowing well, and that a handyman was on property fixing it. They wanted to let us know that the handyman would fix the shower and then a cleaning lady was coming back in to put finishing touches in the bathroom. By the time we arrived, everything was spotless. But even if they had still been in the apartment, we still would have been able to access it and deposit our luggage. I truly appreciate our hosts being so communicative and offering contacts for taxis and luggage deposit after check out. Thank you for a terrific stay.

    Nothing

    Property response:

    dear Seema, I really hope to meet you soon, in Napoli or better for me in Philadelphia! thank you so much for staying in our apartment!!!

    DioNilo 30
    2 August 2023
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  • Maria

    Reviewed: 26 July 2023 · Stayed in July 2023

    Verified review

    Great location! Near interesting monuments, restaurants, bars and within a 10 minute walk from metro stations dante and duomo. The apartment was clean and looks exactly like the pictures. It is a quiet place, in which you can sleep any time of the day or night. I would definitely visit again!

    The only thing i would point out is the long staircase to the second floor in which lies the apartment. I would not recommend the place to older people or families with babies.

  • Vicki

    Reviewed: 16 July 2023 · Stayed in July 2023

    Verified review

    There was nothing not to like! The apartment is brand new with large bedrooms and bathrooms. Fantastic location in a bustling restaurant and bar area but couldn’t hear any noise in the apartment building. The property owner was super helpful with everything, even helping us to arrange a taxi for our early morning departure.

    Absolutely nothing not to like.

  • Kinga

    Reviewed: 3 July 2023 · Stayed in June 2023

    Verified review

    Great new apartament. Close to all atractions in the city. Very nice stay.

    Property response:

    thank you so much Kinga!!!!

    DioNilo 30
    3 July 2023
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