Reviews of Hotel Napoleon 3 stars

Staff at reception were great.

Food wasn't the best.

- Clear guidance to the parking area — one of the few well-handled aspects - air-conditioned rooms - location

Our experience at this hotel was quite underwhelming. Here’s a breakdown of the issues we encountered: 🍽️ Breakfast Area 1) Plastic glasses were used in the breakfast area (a first in any hotel we've visited). 2) No tap water was offered; only private-labeled bottled water was available. 3) Seating was restricted—you couldn't choose where to sit. 4) There was a surprising lack of basic food options like no vegetables at all (e.g., no tomatoes). The selection consisted mostly of cakes and cookies. 5) Staff in the breakfast area were unfriendly and unprofessional. 🏨 Room & Facilities 1) The hotel is quite old, with odd design choices like strange shower cabins or built-in radios in the beds. 2) There was a persistent smell in the toilet. 3) Sound insulation was poor—we could clearly hear kitchen noise from our room. 🛎️ Service & Staff 1) The receptionists and staff either didn't speak English or spoke it very poorly, making communication difficult. 2) The "Do Not Disturb" sign did not function properly; it was ignored whenever we left the room. Overall, we would not return to this hotel and cannot recommend it.

The location is beautiful. Pool and Whirlpool is brilliant. The rooms are a good size with a good working aircon. The staff were willing to help with any request. A really lovely stay!

The pool hours closing at 7PM when the sun is still out.

Very good staff and food :)

The swimming pool on the rooftop.

Noise during the night - nearby hotels and restaurants playing loud music until late. Building works under the hotel starting at 6am. No iron at the hotel to be used by guests. Not environmentally friendly with single use plastics at breakfast. No recycling beans.

The best part of this hotel was the rooftop swimming pool. It was very clean. The sweet breakfast selection was abundant. Overall, a good value for money.

First, no iron ruined my stay - I was unable to iron any clothes brought for the weekend, as this hotel in Italy, the nation of sprezzatura and put together dressing does NOT have a single iron for guests to use. Just SHOCKING and a real reason to ruin the stay… Then, not very environment friendly. No recycling bins. Using single-use plastic cups at breakfast. Sadly, poor choice of breakfast selection for anything else than sweets. Not a single vegetable, beyond a few slices of cheese and ham. Also, very loud at night with discos on all sides and building work starting at 5:45am next to the hotel.

The location was very good. Staff were very friendly and helpful. In particular our waiter Gioello, "Joe", helped with suggestions as to where we could visit. The hotel was clean, food good and overall very well organised.

There were a few groups of guests, young and noisy. This was controlled as much as possible by the hotel to minimise disruption to other guests.

no eags and vegetables a lot of sweets

very nice terase was closed before the sun was down...