Reviews of Hotel Lucerna 3 stars
Via IV Novembre 27, 58043 Castiglione della Pescaia, Italy

Loading
Guests also reviewed these properties:
Berlin, Germany
Beilngries, Germany
Otranto, Italy
Saskatoon, Canada
Charlottetown, Canada
Palanga, Lithuania
Santa Flavia, Italy
Paluzza, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewGood and freshly made coffee during breakfast. Bikes to rent for free to go to the beach. Very good location.
Very little space to hang towels. Uncomfortable bed. Room design was rather old and rather dark.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewVery friendly staff, put me in a room in the ground floor and allowed me to put my bicycle in the room. Close to many restaurants.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewVery stylish, well put together, very friendly and helpful staff.
The bed was a little bit hard so found some difficulty sleeping.
Thank you for being our guests and for the beautiful score. If I had known that the bed was hard for you, I would have put a double topper Hope to see you again soon, Laura
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation, pulizie, staff
Grazie infinite
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGreat location with secure parking. Friendly helpful staff.
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewExcellent breakfast, coffee, lobby. Staff was very helpful and friendly. Short walk to the beach and right by the historic center. Parking was secure and easy.
Not very sound-proof.
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewStunning Hotel. Love all the artwork.
Nothing
Thank you very much, Love your review. Laura
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewThe decor and helpfulness of staff
thank you very much, Laura
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewEverything
Nothing
Thank you very much
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewThe location was perfect, the staff were incredibly friendly and efficient and the hotel was clean and stylish
A sea view would have been really pleasant.
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewWonderful place!
Thank you very much! Laura
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 26 July 2024 · Stayed in June 2024
Verified reviewColazione very good Location Good
No chair in room very nice
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewReviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 31 May 2024 · Stayed in May 2024
Verified reviewNice tidy and clean Hotel, just renovated. Room are little but clean and nice. Nice breakfast buffet
Bed mattresses are not the best. Very uncomfortable. I would except more attention in that
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewWe loved everything. But particularly the kindness and helpfulness of the staff. Also, the breakfast!
Nothing. All excellent
Reviewed: 1 May 2024 · Stayed in May 2024
Verified reviewBreafast, staff, location
TV programming
Thank you for being our guest and for your kindness. I would just like to say that your room had a problem with the English language channel but we offer you another solution where the English language TV channel was present but you did not want to change rooms
Thank you for being our guest and for your kindness. I would just like to say that your room had a problem with the English language channel but we offer you another solution where the English language TV channel was present but you did not… Show more
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewReviewed: 11 April 2024 · Stayed in April 2024
Verified reviewFantastic breakfast. Lots to choose from. Fruit. Great scrambled eggs.
I don't like artificial fragrances in the room. It's not necessary and not enough hotels appreciate that there are people who are sensitive to such smells.