Reviews of Hotel Klein Wien 3 stars
Via Ripa Di Cassano, 45, 80063 Piano di Sorrento, Italy

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe location was pretty good, although limited parking possibilities, but we managed every day. The view from the terrace was absolutely amazing. The bar and restaurant in the evening was also stunning. Served the best pizza ever!!! Staff very helpful and smiling all the time!
The room could use a little refurbishment, also the bathroom. The workers during morning times are a little loud, but probably only till the construction will be over.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good, the staff are extremely friendly and helpful, and the views from the room are incredible. Would recommend.
Unfortunately, the wifi went out during our stay.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation was perfect.
No internet though it was something that they said the whole town was suffering. No parking (street parking is not easily found as described. Under construction and no info given!
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewView was amazing and it was very close to the beach. The breakfast was fresh and a wide variety. Staff is lovely.
Bathroom was not clean. Found my shorts soaking wet in a basin after housekeeping came through.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewamazing view from balcony of room and terrace which you do breakfast. location is good near the beach. 1.1 km to train station to Sorrento. staff very helpful and kind.
The showerhead in the bathroom is old and should be replaced.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGreat staff, nice room, wonderful breakfast with view overlooking the sea!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe staff is very friendly and welcoming. They speak many languages. The roof top terrace has an astonishing view. The breakfast is very good for the price. Not a very big selection of goods, but everything is fresh and high quality. The location is also good, 5 mins walk to piano port (Ferry to Capri) and 15 min walk away from Piano train station
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewViews from property. Lovely, helpful staff. Slept well, as not too noisy with people coming in late.
Area was rather too quiet, with hardly any good selection of restaurants within a good walk. (Staff in pizzeria beneath restaurant ignored me 2nd visit, so I got up and left after 15 mins- not sure if they are anything to do with hotel, but they spoilt my visit).
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewBuffet
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe property was neat and clean. The view was good as well. Decent breakfast. People were polite . Perfect for family.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewVery friendly people. Excellent location. Eventhough a bit dated it was very comfortable and the view from my terrace was spectacular, The best value for money on the Amalfi coast and around.I already booked the next stay …
The breakfast I wouldn’t mention at all. For that go around the corner :-)
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewViews were absolutely incredible and the balcony was very spacious, staff were super friendly and attentive :)
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewFacilities are poor and the bed rooms and bathroom were not clean. I could see mould on the showers and the bed sheets felt damp and there was a smell in the room. The only good thing about this hotel is location
Good morning .We're really sorry about your comment.If you've told us we would have sent the room lady to refresh the room or we would have changed the room.We're very sorry. best regards
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGreat terrace view, highly recommend having dinner at the restaurant or the free breakfast there. The room was simple and about 5 km from Sorrento centre, but the price and view was exceptional.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewBig room
Mouldy bathroom - other people’s clothes left in the room - balcony door doesn’t lock - towels don’t dry - restaurant not open - breakfast in pizzeria poor
Good morning We're very sorry for your review. You booked a standard room with no balcony and we gave you a better room for the same price, a good and big room with sea view and balcony. The balcony is a modern vasistas balcony that can be open in two directions , you could have asked us to help you if you weren't able to close it. Restaurant was not open, because once a week it's closed,but on the day of the rest of the restaurant , we have our pizzeria where we serve not only pizza. Anyway our guests in that day ( you, too) booked only room with breakfast, nobody had asked us for dinner. You had breakfast in our bar (that is also a pizzeria) where you could have chosen all you wanted: pizza, croissants, cakes, yogurt, bread..... It's the first time a guest tells us towels don't dry, they're soft terry fabric towels You just stayed only one night and for any questions our staff would have helped immediately best regards hotel Klein Wien
Good morning We're very sorry for your review. You booked a standard room with no balcony and we gave you a better room for the same price, a good and big room with sea view and balcony. The balcony is a modern vasistas balcony that can… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThe location and the view was awesome.
The bed sheets seem dirty. And there was no hot water in the shower. The breakfast is okay.