Reviews of Hotel Cristina 4 stars
Via privata Rubinacci 6, 80065 Sorrento, Italy

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery nice stay at Hotel Cristina. The staff are all fantastic. Pool area is nice and the renovated rooms are done to a nice standard. Views from the room or the pool/restaurant are amazing. Sorrento itself is a lovely town to stay in/near.
We were original were put in an older room that shared a balcony with the room next door. We asked to move and the hotel was able to move us after the first night. The new room with private balcony was much better. The shuttle into Sorrento is very useful but only runs hourly, ideally this would be a little more frequent as its a long walk and taxi's are expensive
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location just outside Sorrento town on hillside giving beautiful view of the bay. Hotel shuttle bus to Sorrento train station. Louisa at reception booked us our tours of Amalfi coast and Pompei & Vesuvius, and taxi to Naples Airport. Rooms were cleaned every morning. We had several evening meals which were all delicious. Staff were very attentive. Pool had various depths which was great for a non-swimmer, and had plenty of loungers.
Cannot find any fault with this hotel.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLovely staff and food, shuttle bus was an excellent service , wonderful views and pool area was very relaxing 🙂
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent Staff, very attentive! The restaurant on the rooftop was exceptional
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewFood was delicious and staff was amazing!! Views were incredible.
Shuttle was most cost effective way to get to Sorrento; however, the frequency of shuttle made it difficult to get to places quickly, especially when needing to align with the ferry or train time schedule.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLoved the views and the staff were very friendly. Shuttle bus to the town was brilliant
Sadly cleaners didn’t come in on last day and were infested by ants!!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThis place is awesome! The staff literally cannot do enough for you, the breakfast was so good and the building itself was quaint, with lots of character. The absolute clincher was the free shuttle bus into the centre of Sorrento. It runs everyday regularly, and whilst it is walkable (around a mile), it's quite a hill up to the hotel itself, so this is a really nice touch that we didn't expect, but certainly used... a lot! When we return to Sorrento, Hotel Cristina is the only place we will stay. 10/10!
Nothing
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe property was perfect for our visit. The staff were friendly. The pool for the kids and balcony with beautiful views for meals and drinks.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBeautiful location with magnificent views. The staff went out of their way to make us feel comfortable. The pool was lovely. We loved the size of the hotel, real family feel and other friendly families too. The shuttle bus was so useful! Thank you so much to all staff at hotel Cristina
The room was very small for family of 4, but this wasn’t a big issue. We were worried the first night as our room was on the top courtyard were everyone was having drinks, but staff were so lovely to try and rectify this and they asked people to move to other side of balcony bar after 11 if they were still drinking.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely hotel and the staff are so helpful and friendly. The free shuttle bus is invaluable.
Nothing.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewMy family was very happy with the friendly staff, clean hotel and kindly attitude
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe views, the staff, the restaurant food were all amazing. Loved the free shuttle bus that takes you into town.
Nothing
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewBeautiful clean rooms Lovely view of the ocean Friendly staff Efficient shuttle service It is not walking distance to the center but the frequent shuttle services was excellent. I would definitely come back.
Breakfast was ok, not a wide selection.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewHotel Cristina is a nice hotel on the cliffs in Sorrento.It has a shuttle bus who takes you to the city centre and a 10min walk to some of its beaches.Very clean nice restaurant and nice rooms with brilliant views.
Even though it has the shuttle at times we had to get a taxi or walk steep hills to get to hotel.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewWe stayed here for a week as a family of 4. Our rooms had fantastic views of Sorrento and the sea. Initially my husband and I thought our view wasn’t the best as our balcony looked out onto a large shared terrace. However hardly anyone was on it so it was like we had it to ourselves. The room was beautiful and the bed very comfortable. Staff were friendly and informative. The shuttle was superb!!! It went every hour to the train station which is a 2min walk from the shops etc. We could book over WhatsApp through which we always got a swift response. The rooftops pool had stunning views again along with the restaurant.
Each morning we were woken before 8am by the cleaners chatting outside of our room. We aren’t people to lie in but as the pool didn’t open until 9am we weren’t in a hurry to get up. We were on the 5th floor and not sure if this was their only storage area but it did drive us crazy. I love to sit and read by a pool earlier on before it gets too hot but the pool didn’t open until 9am and sometimes they were late too. We were lucky as it was only the last day that the schools had broken up in the UK so it got busier. As there aren’t lots of sun beds they need to stop people putting towels down and heading off for trips for the morning. As for the sun beds, please change them! For example one morning we tried 10 before finding just 1 that would recline the whole way.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe staff here are amazing every single one the view was amazing from our room and good location
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLovely staff at reception. Cara was the girls name I think. Very friendly and helped us with booking a day trip. Staff at the breakfast area were lovely and friendly each morning. Nice choice of fresh foods. View from hotel is fantastic. The shuttle bus from and to the hotel was a great service. Five minutes to city Centre. Antonio the driver was very friendly also. The cleaning staff were also great each day looking after our room.
No cash payment at night bar.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThis hotel had beautiful views and excellent service. Breakfast was very good and they offer a shuttle into town, which was great! Staff was very helpful as well.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewWe had a fantastic stay at Hotel Cristina. Rooms were recently refurbished, spacious, comfortable and kept very clean. Stunning views from our balcony. Breakfast was very nice. We also ate either lunch or dinner at the hotel a few days. Staff were very friendly and food was nice. Special shout out to the reception staff. The WhatsApp service was one of my favourite features to use. We would also like to thank our shuttle bus drivers, we made use of this everyday and were so grateful we didn’t have to walk up the hill every night! 😂 The complimentary shuttle drops you off and collects you right at the Sorrento train station which is a few minutes walk from lots of restaurants and shops and very handy if booking your own excursions.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe view from the rooms with the large balcony. The large balcony is beautiful. Staff were incredibly friendly & helpful. Free shutttle bus to/from town. Good selection for breakfast.
Rooms are a little basic in design/decor but didn’t impact our stay at all. :)