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Reviews of Grand Hotel Ambasciatori 5 stars

Via Califano 18, 80067 Sorrento, Italy

#9 of 90 hotels in Sorrento

Guests' Choice

Review score

Based on 310 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 9 August 2025

    10
    It is simply a fantastic spot
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Coffee could be better

    Location, service, style a true 5 star experience in a beautiful location

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    The staff at the staff at the reception were most responsive,hospitable, friendly and welcoming.
    • Leisure trip
    • Family with young children
    • Sorrento Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I loved everything about it.

    One of the most beautiful hotels I have ever been to. Very cordial and attentive staff. Breakfast was amazing. The view from the room was breathtaking.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    A stunning property and truly magical vacation
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    The only minor thing would be the food and menus selections at the beach and pool..could be upgraded a little.

    This property is absolutely stunning! The views and ambience are unparalleled! From the moment we arrived, we were warmly greeted by Sabrina and Max, who continued to be so helpful and wonderful throughout our stay. The room was beyond our expectations..and again, views from the balcony were stunning. While this hotel is slightly outside the center of town (shopping, restaurants), it’s an easy walk. We stayed at the hotel several days just to relax and enjoyed the most beautiful private beach club and pool. Have to thank Pietro at the beach and pool! He was amazingly attentive and friendly! Truly a wonderful vacation and we cannot wait to come back here someday!!

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    My stay at the Ambasciatori Hotel Sorrento was absolutely perfect! The view is breathtaking, the service is outstanding,
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Na

    Everything

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food is not so tasty.

    Excellent location and great view. The rooms are very clean and comffortable. The personal from the beach very polite and helpful.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Simply fantastic hotel with great service in a perfect location 10 minute walk from main square
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Clean, elegant and professionally run

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Sorrento Suite with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Gym was quite small and not that well equipped for the size of hotel.

    Staff were excellent and very attentive.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Overall amazing
    • Leisure trip
    • Family with young children
    • Sorrento Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Stunning views and the location is close to the city center

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    It was our Honeymoon- it was Perfect
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Beautiful setting , great location , amazing views and the Pier for sunbathing and the “ lagoon “ for swimming were fabulous.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Stunning Hotel and Grounds With Wonderful Employees
    • Leisure trip
    • People with friends
    • Prestige Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There was absolutely nothing that I didn’t like. It was perfection.

    Fabulous location with stunning gardens overlooking overlooking the sea with wonderful employees! Loved walking in and getting an upgrade to a beautiful suite. Also loved the hotel arranging drivers to and from Naples.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    10
    Great stay in Sorrento
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Slippery showers

    Beach area and general ambience

    Stayed in June 2025

  • Reviewed: 13 May 2025

    10
    No need to look any where else when staying in Sorrento.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was absolutely stunning. Staff was so attentive. Definitely would go back . Location was great too .

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Signature Suite with Hot Tub and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect. The grounds were beautiful and exquisite. The rooms were spacious and extremely comfortable. The staff was overwhelmingly helpful with all of our needs. An incredible resort and a stay we won't forget.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Everything was fabulous

    Stayed in April 2025

  • Reviewed: 15 April 2025

    10
    Elegant and relaxing stay with a beautiful view of the sea.
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room with Sea View
    • Stayed 2 nights

    Beautiful view, quiet but close enough to the city center. The rooms are elegant and well designed. Breakfast is wonderful. It is what a European 5 star hotel experience should be.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    10
    Amazing hotel, friendly staff, would highly recommend!
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was great but seemed to be same thing each day.

    It was decorated very well, it was very clean and was in a great location. The staff were very friendly, particularly Max, who was always happy to chat when we returned from days out. The view at breakfast time from the restaurant was incredible!!

    Stayed in April 2025

  • Reviewed: 9 April 2025

    9.0
    Beautiful luxury. Small matter of gym and pool would make it perfect
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Small gym. Unheated pool.

    Maxing beauty. Great location. Friendly staff and luxurious rooms. Amazing views.

    Stayed in April 2025

  • Reviewed: 25 December 2024

    10
    Excellent stay in a classy Sorrento hotel
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 2 nights

    While not something that the hotel is responsible for, but good to know for future guests - while the hotel is within a walking distance to the Sorrento train station, the city's cobbled pedestrian paths don't allow for easy dragging of luggage, so better to use taxi - it costs around 25 euros.

    The view from the hotel room right above the Gulf of Naples was superb. The location is about 10-15 mins easy walk to the centre. The hotel has a very nice garden and pool area which also offer excellent photo opportunities. The size of the room was generous and the level of cleanliness very appropriate for this type of a hotel. Staff were very attentive and accommodated our request for a slightly later checkout at no cost. Breakfast was superb.

    Stayed in November 2024

  • Reviewed: 25 December 2024

    10
    Great vacation spot in Sorrento
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel, great location, friendly helpful staff. Everything was perfect.

    Stayed in December 2024

  • Reviewed: 5 December 2024

    9.0
    Great hotel and lovely staff. Views spectacular
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Room slightly smaller than expected but lovely

    Location, view and comfort

    Stayed in November 2024

  • Reviewed: 28 November 2024

    8.0
    Beautiful old hotel with beautiful views of the bay.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Some staff seemed very stiff and unfriendly - esp in the dining area. We stayed at end of season and there were very few guests.

    This is a beautiful old hotel overlooking the bay of Naples. We loved the rooms with the large bathrooms and tiled floors. Beds very comfortable and towels could be changed twice a day if needed. The breakfasts were delicious and served in a lovely restaurant. The grounds are magnificent.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Premier Double or Twin Room with Sea View
    • Stayed 3 nights

    View from the room was perfect The stuff was very helpful and kind

    Stayed in November 2024

  • Reviewed: 16 November 2024

    10
    Everything a Grand Hotel should be.
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Charming staff. Beautiful view. Excellent location. Delicious breakfast. A Grand Hotel in the old style. Highly recommended

    Stayed in November 2024

  • Reviewed: 25 October 2024

    10
    Amalfi Coast excellence
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is amazing. Could not ask for better location or excellence in service.

    Stayed in October 2024

Showing 1 – 25

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