Reviews of Grand Hotel Principe Di Piemonte 5 stars
Piazza Giacomo Puccini 1, 55049 Viareggio, Italy
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was phenomenal and absolutely the best we have ever seen. The choices were vast and beautifully presented. Having Chef Giuseppe offer freshly made ricotta and scampi and shrimps was a bonus indeed. The rooftop restaurant was amazing and romantic. We had dinner and lunch there too. The pool deck was clean and staff were kind and respectful. The views were breathtaking! The bikes were also a lovely surprise. Our room balcony was lovely to retreat to and the bathroom amenities were amazing too. We would definitely come back to this luxurious hotel. Bravo!!
Dear Francesco, Thank you so much for your wonderful and detailed review! We are absolutely delighted to hear that your experience at Grand Hotel Principe di Piemonte exceeded your expectations. It’s especially rewarding to know that breakfast was a highlight — Chef Giuseppe will be thrilled to hear your kind words. Your compliments about our staff, room amenities, and overall hospitality mean the world to us. It was a pleasure having you as our guest, and we sincerely look forward to welcoming you back for another luxurious stay. Best Regards, Concierge Team
Dear Francesco, Thank you so much for your wonderful and detailed review! We are absolutely delighted to hear that your experience at Grand Hotel Principe di Piemonte exceeded your expectations. It’s especially rewarding to know that brea… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat location, very nice staff, super comfortable beds, fantastic breakfast, excellent restaurants.
Nothing.
Dear Mr. Yury, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, staff, comfortable beds, breakfast, and restaurants. It means a lot to us, and we hope to welcome you back soon at Grand Hotel Principe di Piemonte! Yours sincerely, Concierge team
Dear Mr. Yury, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, staff, comfortable beds, breakfast, and restaurants. It means a lot to us, and we hope to welcome you back soon at Grand Hote… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBuffet breakfast was exceptional. Excellent choice and very well staffed. Pool on the roof was an additional bonus but the water was too warm. Good pool side service. Comfortable bed. Bulgari toiletries were lovely.
Room was rather small for the price we paid. Shower door did not close properly so for the first three days we had a soaking wet floor when we used the shower. Some towels were a bit grey and should have been replaced.
Dear Paolo, Thank you for taking the time to share your feedback following your recent stay with us. We are truly pleased to hear that you enjoyed our exceptional buffet breakfast, the rooftop pool with its dedicated service. Your kind words are greatly appreciated. At the same time, we are sorry to learn that certain aspects of your stay did not meet your expectations. We regret that the room size and orientation did not fully satisfy you and that the issue with the shower door and towel condition detracted from your overall experience. Please rest assured that your comments have been shared with our maintenance and housekeeping teams so immediate improvements can be made. We also appreciate your feedback regarding the pool temperature, which will be reviewed with our wellness staff to better calibrate guest comfort. We hope to have the opportunity to welcome you again in the future and provide you with a stay that fully reflects the high standards we strive to uphold. Warm regards, Concierge Team
Dear Paolo, Thank you for taking the time to share your feedback following your recent stay with us. We are truly pleased to hear that you enjoyed our exceptional buffet breakfast, the rooftop pool with its dedicated service. Your kind wo… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewStaff was amazing and the location was unbeatable!
Dear Mr. Armando, Thank you so much for your beautiful review! We're thrilled you enjoyed our staff and unbeatable location. Hope to welcome you back soon! Warmest regards, Concierge team
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewI loved everything , location , staff and the best breakfast I ever had . The staff is friendly and attentive
Loved everything
Dear Guest, Thank you so much for your wonderful feedback. We are thrilled to hear that you loved everything—from our location and friendly, attentive staff to what you described as the best breakfast you’ve ever had. It truly means a lot to us to know that your stay was so enjoyable. We sincerely look forward to welcoming you back to Grand Hotel Principe di Piemonte soon for another memorable experience. Best regards, Concierge Team
Dear Guest, Thank you so much for your wonderful feedback. We are thrilled to hear that you loved everything—from our location and friendly, attentive staff to what you described as the best breakfast you’ve ever had. It truly means a lot … Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff at every location went above and beyond to make our stay one of the best we have had.
Dear Michael, Thank you so much for your kind words! We’re truly delighted to hear that our staff made such a positive impression and helped make your stay at the Grand Hotel Principe di Piemonte one of your best. Providing exceptional service is at the heart of what we do, and it’s wonderful to know that it was felt in every part of your experience. We look forward to welcoming you back for another memorable stay in the future! Best regards, Concierge Team
Dear Michael, Thank you so much for your kind words! We’re truly delighted to hear that our staff made such a positive impression and helped make your stay at the Grand Hotel Principe di Piemonte one of your best. Providing exceptional ser… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewBreakfast amazing- best ever All staff go extra mile always
Dear Natalie, Thank you sincerely for your wonderful feedback. We are thrilled to hear that you found our breakfast to be the best you’ve ever had — that is truly high praise and greatly appreciated. It is also very rewarding to know that our team’s commitment to going the extra mile made a positive impression on you. Your kind words will be shared with all our staff, who take great pride in delivering exceptional service. We look forward to the pleasure of welcoming you back to Grand Hotel Principe di Piemonte in the near future. Best Regards, Concierge Team
Dear Natalie, Thank you sincerely for your wonderful feedback. We are thrilled to hear that you found our breakfast to be the best you’ve ever had — that is truly high praise and greatly appreciated. It is also very rewarding to know that… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewAmazing property, great location, superb pool
Dear Christina, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our property, appreciated the location, and had a wonderful experience at our pool. It was our pleasure to host you, and we look forward to welcoming you back to the Grand Hotel Principe di Piemonte in the future. Best Regards, Concierge Team
Dear Christina, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our property, appreciated the location, and had a wonderful experience at our pool. It was our pleasure to host you, and we look forwar… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewbreakfast all the staff
plumbing a bit dated
Dear Mike, Thank you for sharing your feedback! We're glad to hear you enjoyed the breakfast and the service from our staff. We also appreciate your comments about the plumbing, and we'll be sure to look into it to ensure everything is up to our usual standards. We hope to welcome you back soon at Grand Hotel Principe di Piemonte! Best regards, Concierge Team
Dear Mike, Thank you for sharing your feedback! We're glad to hear you enjoyed the breakfast and the service from our staff. We also appreciate your comments about the plumbing, and we'll be sure to look into it to ensure every… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewThis was probably the best hotel I ever stayed in. The staff was exceptional, offering to assist us in any way possible. Additionally, the hotel does an extraordinary job giving the guests everything possible, even a going-away gift of chocolates and water. There are staff members throughout the property assisting the guests. The facilities are beautiful, with all details attended to, including beautiful art sculptures. The buffet breakfast is one of a kind. The rooftop pool is spectacular. I will be back.
There was only one situation we wished could have been avoided - one of our hotel bikes broke while visiting a neighboring town.
Dear Mrs. La Monica, Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was exceptional and that you enjoyed all aspects of the hotel, from the attentive staff to the beautiful facilities. It's fantastic to know you appreciated the little touches, like the going-away gift and the details throughout the property. We truly value your feedback, and we apologize for the inconvenience you experienced with the bike. Please know that we are addressing this issue to ensure all of our equipment is in perfect working condition for future guests. We look forward to welcoming you back for another memorable stay! Warm regards, Concierge Team
Dear Mrs. La Monica, Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was exceptional and that you enjoyed all aspects of the hotel, from the attentive staff to the beautiful facilities. It&#… Show more
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewVery nice Hotel, awesome breakfast, very friendly staff, easy parking , great pool setup
Tv programs didn‘t work, a little walk away from city center, pretty pricey bar and food
Dear Mr. Volker, Thank you for taking the time to share your through review of your stay at Grand Hotel Principe di Piemonte. We’re thrilled to hear that our breakfast, our parking facilities and our panoramic pool met your expectations. It’s fantastic that our team’s effort to ensure your comfort and satisfaction made you feel welcome. We apologize for the inconvenience with the TV programs: your comments are valuable to us, and we’ll work on improving these aspects. We regret that you found the prices at our bar and restaurant to be too high. Please know that our staff selects only the highest quality ingredients, and our prices are set to maintain this high standard. We appreciate your understanding and hope to have the pleasure of serving you again. Best regards, Concierge Team
Dear Mr. Volker, Thank you for taking the time to share your through review of your stay at Grand Hotel Principe di Piemonte. We’re thrilled to hear that our breakfast, our parking facilities and our panoramic pool met your expectations. … Show more
Reviewed: 18 November 2024 · Stayed in September 2024
Verified reviewlocation
nothing
Dear Daniel, We sincerely appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at Grand Hotel Principe di Piemonte. Thank you and Best Regards, Concierge Team
Dear Daniel, We sincerely appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at Grand Hotel Principe di Piemonte. Thank you and Best Regards, C… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 October 2024 · Stayed in September 2024
Verified reviewExcellent, historic yet modern, exceptional service and staff
Pricey for offseason
Dear Mr. Craig, Thank you for your feedback. We are thrilled to hear your kind words about our exceptional service and staff. They are greatly appreciated and will be shared with the team. We also acknowledge your comment about the pricing. We strive so much to ensure that our guests have an unforgettable experience of the highest standard, and we hope the price therefore reflects our very high level of service. We look forward to welcoming you back to the Grand Hotel Principe di Piemonte for another wonderful stay. Kind Regards, Concierge Team
Dear Mr. Craig, Thank you for your feedback. We are thrilled to hear your kind words about our exceptional service and staff. They are greatly appreciated and will be shared with the team. We also acknowledge your comment about the pricin… Show more
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in September 2024
Verified reviewThe Grand Hotel Principe di Piemonte is one of the best hotels I have ever stayed in ... and I have travelled the world! It is in a superb location looking out onto the sea. My room was very comfortable. The staff right through the property were top class in terms of being very friendly, helpful and professional. There is an amazing roof top bar and hang out area with fantastic panoramic views of the entire Viareggio area. The breakfast must be the greatest breakfast in the world, so is the choice of food and options to have what every you want cooked on the spot.
The roof top swimming pool is very shallow and so difficult to swim in it.
Dear Mr. John, Thank you for writing this nice review of our property. It is a great honor for us to know that in your experience as a traveler, you found a level of quality in our hotel that is difficult to find elsewhere. The relaxation of our guests is one of our priorities, and we are happy to know that you were able to experience this during your days spent in our rooftop. Our staff is also pleased to read your compliments, as it is most important to each of us to ensure the best experience and comfort for our guests. We sincerely hope to welcome you back to the Grand Hotel Principe di Piemonte and wish you a good evening. Kind regards, Concierge team
Dear Mr. John, Thank you for writing this nice review of our property. It is a great honor for us to know that in your experience as a traveler, you found a level of quality in our hotel that is difficult to find elsewhere. The relaxation o… Show more