Reviews of Falkensteiner Hotel & Spa Jesolo 5 stars
Piazza Le Corbusier 1, 30016 Lido di Jesolo, Italy
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBig breakfast buffet
It's a decent kids hotel, but just absolutely not worth the money you have to pay to stay there. 4* rating maximum. Rooms are worn off, there is mold everywhere in the bathroom, aircon is extremely loud (we had to buy ear plugs after the first, sleepless night). If you get staff to serve you at the pool, consider yourself lucky - we usually waited 30 minutes for each order, this was IF there was someone we could place an order with. Food is decent but the whole vibe in the dining hall is very canteen -like. If you expect 5* luxury, stay away.
Dear Signora Eva Katharina, thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we appreciate your honesty. We regret the inconvenience caused by the air conditioning and the condition of the bathroom. Please rest assured that we take such comments very seriously and have already forwarded your remarks to our maintenance and housekeeping teams for immediate review and action. Regarding the pool service and dining experience, we are continuously working to improve both speed and atmosphere. Your feedback helps us identify areas where we can do better, and we’re grateful for that. We’re glad you enjoyed the breakfast buffet and some aspects of the food, and we hope to have the opportunity to welcome you again in the future, offering you a stay that truly reflects the standards we strive for. Warm regards, Alessandro Fichera - General Manager
Dear Signora Eva Katharina, thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we appreciate your honesty. We regret the inconvenience caused by the air c… Show more
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewArrived late Sunday night, too late for room service, was offered lasagna to get us by. Felt like we were family being offered a meal! Arrive late Sunday night, luggage didn’t make it until Thursday morning. Would not have received luggage at all if it were not for the heroic efforts by GM Vito and his staff. They were fantastic!
Dear Signor M, thank you so much for sharing your wonderful feedback with us. It means a lot to hear that, even when arriving late, you felt cared for and welcomed like family. I am truly grateful for your kind personal mention; I would like to extend this recognition to our entire team – it was only through everyone’s dedication and collaboration that we were able to assist with your luggage and make your stay as comfortable as possible. Your words are a great motivation for all of us, and we look forward to welcoming you back for another stay where everything will hopefully run smoothly from the very beginning. With best regards from Jesolo, Vito Alesi Hotel Manager
Dear Signor M, thank you so much for sharing your wonderful feedback with us. It means a lot to hear that, even when arriving late, you felt cared for and welcomed like family. I am truly grateful for your kind personal mention; I would l… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewClean and tidy. International flavor
None
Dear Damiano, Thank you so much for your wonderful review! We are truly delighted that you enjoyed your stay with us and especially pleased to see that you awarded us 10 out of 10 in every single category — this means a lot to us! That’s why we were a little surprised to see a 9 out of 10 in the overall rating – but of course, we are still incredibly grateful for your feedback and hope to welcome you back very soon here in Jesolo! Warm regards, Vito Alesi Hotel Manager
Dear Damiano, Thank you so much for your wonderful review! We are truly delighted that you enjoyed your stay with us and especially pleased to see that you awarded us 10 out of 10 in every single category — this means a lot to us! That’s … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation is perfect
Not great views.
Dear Signor Carmelo, we would like to thank you very much for choosing us once again and for being our valued guest during your recent holiday in Jesolo. We are pleased to hear that you appreciated the quality of our breakfast, the cleanliness of the hotel, and the professionalism of our staff. However, we regret to learn that the view from your room did not fully meet your expectations. We would like to kindly point out that, during your previous stays, as a gesture of goodwill from the management, we had the pleasure of offering you complimentary upgrades to rooms with enhanced views. Unfortunately, during your most recent visit, due to the hotel being fully booked in the peak of high season, we were unable to extend the same courtesy. Please note that our hotel offers a wide range of room categories, including stunning suites with breathtaking sea views. While our Superior rooms do not guarantee a particular view, we strongly recommend booking a higher category in advance should the view be a key priority for your stay. We truly appreciate your understanding and hope to have the opportunity to welcome you back soon. Until then, we send our warmest regards from Jesolo. Kind regards, Alessandro Fichera - General Manager
Dear Signor Carmelo, we would like to thank you very much for choosing us once again and for being our valued guest during your recent holiday in Jesolo. We are pleased to hear that you appreciated the quality of our breakfast, the cleanlin… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewPhone in room didn't work and in room fridge never re stocked. The room cleaners didn't do a great job.
Dear Mr. Christopher, we sincerely apologize for any shortcomings you experienced with our housekeeping service. Please rest assured that we have thoroughly re-checked the in-room phone on multiple occasions, and, in all honesty, we have not been able to identify any technical issues. We truly hope to have the opportunity to welcome you back in the future, confident that we will be able to meet even exceed your expectations on your next stay. Kindest regards from Jesolo, Alessandro Fichera - General Manager
Dear Mr. Christopher, we sincerely apologize for any shortcomings you experienced with our housekeeping service. Please rest assured that we have thoroughly re-checked the in-room phone on multiple occasions, and, in all honesty, we have no… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewWe enjoyed the heated pools as the see water was still cold! Great towel service with very friendly staff. Enjoyed the slow juicer at breakfast and fresh focaccia filled in with fresh mozzarella. Great menu at the a la carte restaurant for dinner!
Dear Ms. Cristina, Thank you sincerely for your kind and positive review. We are delighted that you enjoyed our heated pools, the towel service, and our culinary offerings – from breakfast to dinner. We truly hope to welcome you back soon for another relaxing and tasteful stay – always in the spirit of our "Welcome Home". Best regards Vito Alesi Hotel Manager
Dear Ms. Cristina, Thank you sincerely for your kind and positive review. We are delighted that you enjoyed our heated pools, the towel service, and our culinary offerings – from breakfast to dinner. We truly hope to welcome you back soon… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewDesign
Bar/Restaurant staff
Dear Mr. Luca, Thank you for sharing your feedback. We are pleased to hear that you appreciated the design and atmosphere of our hotel. At the same time, we take your remarks regarding the bar and restaurant staff very seriously. They have already been shared with the relevant managers in order to improve the quality of our service. We truly hope to welcome you again and offer you an even more refined experience. Best regards Vito Alesi Hotel Manager
Dear Mr. Luca, Thank you for sharing your feedback. We are pleased to hear that you appreciated the design and atmosphere of our hotel. At the same time, we take your remarks regarding the bar and restaurant staff very seriously. They hav… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in December 2024
Verified reviewReviewed: 11 February 2025 · Stayed in December 2024
Verified reviewReviewed: 27 October 2024 · Stayed in September 2024
Verified reviewBeautiful place at the beach. Very nice breakfast buffet! The nicest place is the outdoor bar - stylish but comfortable.
The interior design could be cosier and the service at the beach could be more frequent.
Dear Mrs. Claudia, Thank you for your lovely feedback! We're delighted that you enjoyed your stay and plan to return. It’s great to know you liked the beautiful beach location and the breakfast buffet, as well as the outdoor bar’s stylish yet comfortable vibe. We appreciate your suggestions regarding the interior design and beach service, and we will certainly take them into consideration for improvements. We look forward to welcoming you back soon. Best regards, Alessandro Fichera - General Manager
Dear Mrs. Claudia, Thank you for your lovely feedback! We're delighted that you enjoyed your stay and plan to return. It’s great to know you liked the beautiful beach location and the breakfast buffet, as well as the outdoor bar’s styli… Show more
Reviewed: 17 October 2024 · Stayed in August 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 6 October 2024 · Stayed in September 2024
Verified reviewReviewed: 23 September 2024 · Stayed in July 2024
Verified reviewCheckin was fantastic. I saw first time that the staff is escorting with you to the rooms and give you chance to pick one. They told that they are trying to give at least 2 options to the guests to choose. Rooms and all public areas were extremely clean and everything are white and well maintained. Beach is basically a few steps away and there is a dedicated area for Falkensteiner which they only accept hotel guests. They give towels and also provide very nice service. Staff are very professional.
Only the cost... I didn't regret but I would love to visit more often if the price is a bit more favourable. 550 EUR/night is too much in that area but quality is undeniable
Dear Alper, thank you very much, first of all, for having chosen us and for your fantastic feedback. We’re thrilled to hear that you enjoyed our unique check-in experience and appreciated the cleanliness of our rooms and public areas. It's great to know that you found our beach area and dedicated services to your liking. We understand that pricing is an important factor for our guests, and we appreciate your honesty regarding the cost. Please know that we strive to provide exceptional quality and service, and your comments will help us as we evaluate our offerings. We hope to have the pleasure of welcoming you in our Falkensteiner Hotel & Spa Jesolo back soon... Best regards, Alessandro Fichera - General Manager
Dear Alper, thank you very much, first of all, for having chosen us and for your fantastic feedback. We’re thrilled to hear that you enjoyed our unique check-in experience and appreciated the cleanliness of our rooms and public areas. It… Show more