8.5

Reviews of Dolce Lecce B&B

Via Ferrante Caracciolo 16, 73100 Lecce, Italy

  • Charles

    Reviewed: 24 June 2024 · Stayed in June 2024

    Verified review

    The room and bathroom were clean. The B&B was also cheap and a 10min walk to the centre of town.

    The breakfast consisted of supermarket bought cakes wrapped in plastic, small cartons of fruit juice and a couple of Nespesso style coffee pods. Difficult to sleep with the windows closed - too hot with no AC Difficult to sleep with the windows open - the road was noisey

  • 3.0 Poor
    Flavio

    Reviewed: 4 January 2024 · Stayed in January 2024

    Verified review

    No possibility to pay with credit card Bathroom on the opposite side of the room Staff entering in the hall at 1:30 at night Hospitality

    Property response:

    Unfortunately, the lack of clarity in making the reservation sometimes leads to unpleasant inconveniences as certainly happened in this case. On 12.31.2023 this gentleman booked a triple room declaring only one guest. At check-in he provides only one document thus confirming that he is alone but through the security cameras, located outside the structure, we subsequently notice the arrival of a second unannounced guest. Out of discretion we do not intervene and decide to leave it alone for the moment. It was New Year's Eve, I had left the city to celebrate but at 11pm I received a phone call from the customer asking me to use the kitchenette. My property is a bed & breakfast so this would not be expected, but despite this I accept. On that occasion the customer declared that he was with company and therefore told him that he needed the document of the second guest and for him there were no problems, but when asked to pay the fee for the second guest the gentleman was stunned because according to him the room always remained the same, as if by booking for just one guest they would then be able to enter as they pleased. However, upon my return to the city I took steps to provide both the bathroom linen and to add the second place for breakfast the next morning. But the front door of my facility was locked and I was prevented from accessing it. I remember that the customer had booked a room, certainly not the whole apartment so he was absolutely not authorized to lock himself inside the structure. When accessing these facilities you must respect those who work and work to make all guests feel calm and calm, and above all there must be education. If the booking had been declared in time for two guests I would have set up the room in due time and I would have gone to sleep instead of returning to work at 1am. Giusy

    Unfortunately, the lack of clarity in making the reservation sometimes leads to unpleasant inconveniences as certainly happened in this case. On 12.31.2023 this gentleman booked a triple room declaring only one guest. At check-in he provide… Show more

    Dolce Lecce B&B
    9 January 2024
  • Micallef

    Reviewed: 9 September 2023 · Stayed in September 2023

    Verified review

    The lady who runs these two rooms is lovely and kind. The place is spotless.I had an ensuite room with a private garden which is a joy.Its located in this area called San Lazarus..around 8 slow minutes slow walk into the fortified old town of Lecce but this is a very pleasant residential area where the Italians choose to live away from the tourists and we found the area of San Lazarus charming...as did the furry friend...in the same road at the corner is a great real coffee bar..round the corner in a small piazza is a restaurant where Italian families congregate especially on weekends....the pic is of this restaurant 30 seconds away

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  • Elena

    Reviewed: 22 August 2023 · Stayed in August 2023

    Verified review
  • Lalauriz

    Reviewed: 12 August 2023 · Stayed in August 2023

    Verified review

    Wonderful staying. Convenient location and good accommodation. Great value for money. I really appreciate the kindness of the host.

  • Genscotte

    Reviewed: 9 June 2023 · Stayed in June 2023

    Verified review

    I have stayed in a Room with a private garden for a week. Room is very nice and clean. Well located and a very kind and sweet owner Signora Giusy. Recommended!

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  • Fritz

    Reviewed: 30 April 2023 · Stayed in April 2023

    Verified review

    good

    Property response:

    Thank you very much ❤️ We hope to see you again, meanwhile many greetings for your beautiful work. Giusy

    Dolce Lecce B&B
    14 October 2023
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