Had kettle only gave intea bag when I drink coffee

Very handy literally 1 minute walk from Pompeii ruins and 10 mins walk from railway station and bus back to Napoli airport Also walk down to main square in 5 mins

Stayed in July 2025

The room was less comfortable

Great location and good breakfast. The restaurant food is very good.

Stayed in August 2025

The breakfasts are a little underwhelming).

Stayed in July 2025

Scaffolding at front of building.

Friendly staff

Stayed in July 2025

The hotel is still under renovation so we couldn't experience all of the amenities it had to offer. There is ample of space for two chairs and a table in the balcony. With regards to the breakfast, I would suggest cucumbers and lettuce to go with the tomatoes available.

Excellent location, very good restaurant, very good food and good prices.

Stayed in August 2025

- The shower drain was stuck, we asked them to fix it but they didn't. - The breakfast was lacking and the coffee was bad

The location was amazing, very close to pompeii ruins

Stayed in August 2025

Excellent location right opposite the excavations

Stayed in August 2025

Awfull breakfast of dried scrambled eggs and pieces of bland, cold hotdog sausages in a dining room cold as a freezer. The rooms are ugly. I have not seen a smaller TV in a hotel in the last 10 years - maybe 15 inch. On top of that some parrots they keep outside the building make loud noises every half an hour.

Good location. Nice common room downstairs. Helpful staff. Decent size room.

Stayed in August 2025

Great location for the ancient ruins, great restaurant on the side. View from vesuvius from the breakfast room was amazing. Really happy with the stay.

Stayed in July 2025

Even for hotel guests the 'coperto risto' is charged in the hotel restaurant. Why?

Location

Stayed in July 2025

Bar staff are pretty miserable and not very welcoming, water from the AC drains directly on to the balcony making it very wet.

The location is perfect to visit the ruins which are a 2 min walk across the road, the Pompei Scavi train station is a 20 min walk. The hotel reception staff were very friendly, the room was a great size, clean and comfortable. There was a good choice for breakfast.

Stayed in July 2025

The location is perfect- beside the archeological ruins of pompeii with a view into the ruins. The staff were v welcoming

Stayed in June 2025

Needs a lot of renovation also inside. Any view possible due to external renovation. Far from a 4 star hotel.

Location

Stayed in July 2025

Perfect location, and had closed parking. Very nice

Stayed in June 2025

You’ll have seen from other reviews - place completely encased in scaffolding and, like others, I didn’t see hide nor hair of any workers on it so I suspect it’ll be there for a long, long time! It was awful to walk into a building looking like that and most importantly it completely spoils what could have been a good view. I know they have to have the work done BUT they should make it crystal clear that the views they boast are not available due to the work going on. Despite the scaffolding, my so-called view of the ancient site which was one reason I chose the room would not have been there anyway as it was only on second floor so not physically high enough to see anything but the wall and trees - only higher rooms would have had the view of the site. So I feel completely mis-sold. Wi-Fi was terrible - half the time it didn’t even show in the network list and when it did it only gave one bar which kept dropping off. Aside from one very nice lady in the breakfast room, the staff weren’t that friendly - not rude or anything but I found them a little sullen. This is unusual for the area where I generally find hotel staff smiling and welcoming. Room had way too many furnishings - lots of cushions, ornaments etc and a horrible net thing over the bed I had to pull back each day - all of these things are simply dust traps and cannot feasibly be dusted and cleaned properly each day by staff with limited time to turn around a room so there’s inevitably excess dust around. Rooms should be kept free of unnecessary furnishings. No coffee on refreshment tray, only a teabag. No milk, no spoon, no glass. I would be more forgiving if this place didn’t claim to be four-star - it really is not up to those standards and shouldn’t claim to be.

Location great - across the road from the archaeological park and, as someone who’s visited Pompeii several times after the awfulness of the Circumvesuviana train, walking across the road was a major treat! Walking distance from mainline train. Pompei is a lovely town. Room nice and big - though I did pay for that! It was clean. Room made up each day. Fridge. Good value on the whole.

Stayed in July 2025

We were in 213 which was a junior suite at the front of the property and going by the description, we expected to have a good view of the archaeological grounds and Vesuvius. There was no view at all as the property is covered in scaffolding and even without the scaffolding I'm not sure the pictures are up to date as the trees have grown which would also obscure the view. Upon speaking with the manager she informed us that the Mayor has requested that the outside be painted which I believe has been on going for several months which isn't surprising as we didn't see any activity from decorators during the week we were there. The balcony was dirty and had no outside furniture. The amount of electrical sockets was limited and the fridge had to be unplugged if you wanted to plug the kettle in. After we mentioned this they bought an extension lead which was then dangling dangerously. The shower cubicle was small and mould was around the shower tray. Toilet seat was loose. We went half board and the breakfast was acceptable if you prefer cereals or cake. The "hot" food consisted of scrambled eggs, boiled eggs, bacon, and sausages that looked like they were out of a tin. The evening meal was table service and was good but lacked variety. There were around 4 different items in starter, main and side so that by mid-week we were back to eating the same again. The dessert consisted of @ 4 - 5 different fruited shaped desserts to choose from. You have to allow at least 1.5 hours for the meal due to the wait between courses. We paid 4 euros each per night on Tourist tax and not 3 euros as advertised on Booking.com The garden looked neglected and was taken over by cars parking. The games room was locked and not in use. Its a shame as it didn't live up to our expectations but with a few tweaks it could be made so much better.

Plus points:- Friendly and accommodating staff. Location very good for Pompeii site, railway station, shops and cafes.

Stayed in June 2025

Room was located on the 1st floor nearest reception, so we were unable to sleep due to the noise. Avoid the 1st floor especially Room 108 which is close to reception area.

Excellent location with parking.

Stayed in July 2025

Male porters. Didn't help with luggage. Air conditioning would only work when key was in. Took quiet a while to cool the room.

Location, breakfast, comfortable bed, reception staff and manager were exceptionally polite and courteous.

Stayed in June 2025

Pillow and some bird in the garden

Location, staff

Stayed in June 2025

Nothing

Location to ancient ruins was ideal to the Andre Bocelli event we were there for.

Stayed in June 2025

No natural light going in the room.

Close to the ruins

Stayed in June 2025

Great location. Lovely views with your breakfast.

Stayed in June 2025

The bathroom needs updating. Really it was just the shower but it’s totally fine.

Can’t beat the location and the hotel provided an excellent contact for a guide. Parking also available.

Stayed in June 2025

Nothing really

Location excellent for visiting Pompeii ruins. Short walk to town main square. Plenty restaurants. Hotel comfortable, good breakfast and friendly helpfully staff. Nice gardens.

Stayed in June 2025